Recall · 20V651000
Mercedes-Benz USA recalled 4 models over steering
2,533
Vehicles covered
4
Models
4
Model years
October 23, 2020
Filed with NHTSA
STEERING:ELECTRIC POWER ASSIST SYSTEM
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
- What it can cause
- A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
- What the dealer does
- MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG GLC43 | 2020 | Not published here |
| Mercedes-BenzAMG GLC63 | 2020 | Not published here |
| Mercedes-BenzGLC 300 | 2020 | 2020 |
| Mercedes-BenzGLC 350 E | 2020 | Not published here |
How this campaign compares
At 2,533 vehicles this is a bigger campaign than 68% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the steering 20 times before this, most recently in February 2020 as 20V110000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 4 model years the campaign names. Their owners have filed 72 complaints with NHTSA, 2 of them before this campaign was filed. 5 of those name the steering, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 17 other recalls published here, the newest being: 24V070000 (exterior lighting), 23V854000 (structure), 22V494000 (power train), 22V365000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC. with NHTSA on October 23, 2020 as campaign 20V651000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-10-23.
Independent developer and analyst