Recall · 21V032000
Mercedes-Benz USA recalled 4 models over seat belts
24,550
Vehicles covered
4
Models
13
Model years
January 29, 2021
Filed with NHTSA
SEAT BELTS:FRONT:RETRACTOR
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- What it can cause
- If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
- What the dealer does
- MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 24,550 vehicles this is a bigger campaign than 85% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2017 to 2021, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the seat belts 16 times before this, most recently in October 2020 as 20V671000. That is not evidence the earlier repair failed.
This site holds the complaint record for 9 of the 13 model years the campaign names. Their owners have filed 481 complaints with NHTSA, 103 of them before this campaign was filed. 34 of those name the seat belts, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2016, 4 years before this filing.
The vehicles on this campaign carry 17 other recalls published here, the newest being: 23V854000 (structure), 23V445000 (fuel system, gasoline), 22V365000 (electrical system), 22V232000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on January 29, 2021 as campaign 21V032000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-01-29.
Independent developer and analyst