Recall · 21V057000
Mercedes-Benz USA recalled 4 models over structure
8
Vehicles covered
4
Models
4
Model years
February 5, 2021
Filed with NHTSA
STRUCTURE:INTERIOR PANELS:DASHBOARD
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
- What it can cause
- In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
- What the dealer does
- MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 8 vehicles this is a small campaign: 93% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2020 to 2021, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the structure 21 times before this, most recently in December 2020 as 20V772000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 167 complaints with NHTSA, 15 of them before this campaign was filed. 5 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in July 2019, 1 year before this filing.
The vehicles on this campaign carry 31 other recalls published here, the newest being: 24V207000 (electrical system), 24V118000 (power train), 23V445000 (fuel system, gasoline), 23V177000 (visibility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on February 5, 2021 as campaign 21V057000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-02-05.
Independent developer and analyst