Recall · 21V832000
Mercedes-Benz USA recalled 7 models over visibility
23
Vehicles covered
7
Models
7
Model years
October 22, 2021
Filed with NHTSA
VISIBILITY:GLASS, SIDE/REAR
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
- What it can cause
- Detached rear glass can become a road hazard, increasing the risk of a crash.
- What the dealer does
- Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG GLE53 | 2021 | 2021 |
| Mercedes-BenzAMG GLE63S | 2021 | Not published here |
| Mercedes-BenzAMG GLS63S | 2021 | Not published here |
| Mercedes-BenzGLE350 | 2021 | Not published here |
| Mercedes-BenzGLE580 | 2021 | Not published here |
| Mercedes-BenzGLS450 | 2021 | 2021 |
| Mercedes-BenzGLS580 | 2021 | Not published here |
How this campaign compares
At 23 vehicles this is a small campaign: 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the visibility 9 times before this, most recently in March 2021 as 21V196000. That is not evidence the earlier repair failed.
This site holds the complaint record for 4 of the 7 model years the campaign names. Their owners have filed 99 complaints with NHTSA, 6 of them before this campaign was filed. 5 of those name the visibility, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 22 other recalls published here, the newest being: 24V724000 (electrical system), 24V207000 (electrical system), 24V118000 (power train), 23V880000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on October 22, 2021 as campaign 21V832000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-10-22.
Independent developer and analyst