Recall · 21V947000
Volkswagen Group of America recalled 3 models over electrical system
288,991
Vehicles covered
3
Models
10
Model years
December 8, 2021
Filed with NHTSA
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- The defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- What it can cause
- A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- What the dealer does
- Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 288,991 vehicles this is a bigger campaign than 96% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2018 to 2022, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Audi vehicles have been recalled over the electrical system 13 times before this, most recently in December 2020 as 20V760000. That is not evidence the earlier repair failed.
This site holds the complaint record for 9 of the 10 model years the campaign names. Their owners have filed 428 complaints with NHTSA, 107 of them before this campaign was filed. 136 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in September 2017, 4 years before this filing.
The vehicles on this campaign carry 12 other recalls published here, the newest being: 25V294000 (engine), 25V080000 (electrical system), 23V842000 (electrical system), 22V753000 (engine and engine cooling).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on December 8, 2021 as campaign 21V947000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-12-08.
Independent developer and analyst