Recall · 21V989000
Mercedes-Benz USA recalled the MERCEDES-BENZ CLA250 over steering
1
Vehicles covered
1
Model
1
Model years
December 17, 2021
Filed with NHTSA
STEERING:ELECTRIC POWER ASSIST SYSTEM
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
- What it can cause
- A sudden loss of power steering assist can increase the risk of a crash.
- What the dealer does
- A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzCLA250 | 2020 | Not published here |
How this campaign compares
At 1 vehicle this is a small campaign: 100% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the steering 25 times before this, most recently in April 2021 as 21V241000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 20 complaints with NHTSA, 2 of them before this campaign was filed. 2 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2020, 1 year before this filing.
The vehicles on this campaign carry 9 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 23V732000 (service brakes, hydraulic), 22V365000 (electrical system), 22V232000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on December 17, 2021 as campaign 21V989000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-12-17.
Independent developer and analyst