Recall · 23V352000
Chrysler recalled 2 models over steering
89,372
Vehicles covered
2
Models
3
Model years
May 18, 2023
Filed with NHTSA
STEERING:COLUMN
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
- What it can cause
- A loss of steering control increases the risk of a crash.
- What the dealer does
- Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 89,372 vehicles this is a bigger campaign than 92% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2023, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the steering 11 times before this, most recently in March 2022 as 22V154000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 927 complaints with NHTSA, 245 of them before this campaign was filed. 175 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2020, 2 years before this filing.
The vehicles on this campaign carry 32 other recalls published here, the newest being: 26V562000 (suspension), 26V413000 (power train), 26V328000 (air bags), 26V051000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on May 18, 2023 as campaign 23V352000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-05-18.
Independent developer and analyst