Recall · 23V412000
Chrysler recalled the JEEP Grand Cherokee 4XE over engine
12,458
Vehicles covered
1
Model
1
Model years
June 8, 2023
Filed with NHTSA
ENGINE
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee vehicles equipped with 2.0L PHEV engines. The engine may shut down due to a loss of communication between the transmission control module and the hybrid control processor.
- What it can cause
- An engine shut down can result in an unexpected loss of drive power, increasing the risk of a crash.
- What the dealer does
- Dealers will update the vehicle control software, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 65A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| JeepGrand Cherokee 4XE | 2022 | 2022 |
How this campaign compares
At 12,458 vehicles this is a bigger campaign than 81% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2022, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the engine 2 times before this, most recently in November 2022 as 22V865000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 147 complaints with NHTSA, 49 of them before this campaign was filed. 20 of those name the engine, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2022, 1 year before this filing.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 26V562000 (suspension), 24V720000 (electrical system), 23V413000 (suspension), 23V352000 (steering).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on June 8, 2023 as campaign 23V412000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-06-08.
Independent developer and analyst