Recall · 24V720000
Chrysler recalled 2 models over electrical system
154,032
Vehicles covered
2
Models
8
Model years
September 27, 2024
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- What it can cause
- A vehicle fire while parked or driving can increase the risk of injury.
- What the dealer does
- This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 154,032 vehicles this is a bigger campaign than 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2024, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the electrical system 39 times before this, most recently in September 2024 as 24V652000. That is not evidence the earlier repair failed.
This site holds the complaint record for 4 of the 8 model years the campaign names. Their owners have filed 480 complaints with NHTSA, 178 of them before this campaign was filed. 244 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2022, 2 years before this filing.
The vehicles on this campaign carry 15 other recalls published here, the newest being: 26V562000 (suspension), 26V559000 (tires), 26V363000 (steering), 25V766000 (engine).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on September 27, 2024 as campaign 24V720000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-09-27.
Independent developer and analyst