Recall · 23V487000
Mazda North American Operations recalled 2 models over back over prevention
236,100
Vehicles covered
2
Models
11
Model years
July 14, 2023
Filed with NHTSA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- The defect
- Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
- What it can cause
- A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
- What the dealer does
- Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 236,100 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2014 to 2021, so the oldest vehicles on it were 9 model years old when the defect was reported to NHTSA.
This site holds the complaint record for 9 of the 11 model years the campaign names. Their owners have filed 668 complaints with NHTSA, 401 of them before this campaign was filed. 72 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2014, 9 years before this filing.
The vehicles on this campaign carry one other recall published here: 21V875000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mazda North American Operations with NHTSA on July 14, 2023 as campaign 23V487000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-07-14.
Independent developer and analyst