2017 Mazda CX-3

The defect

Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

The risk

A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

The remedy

Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.

Mazda North American Operations · up to 236,100 vehicles across all model years covered

crash · towed · 34,000 miles

I WAS IN AN ACCIDENT AT A VERY HIGH SPEED. A DRIVER DIDN'T SEE ME IN HIS LEFT SIDE BLIND SPOT AND WAS VEERING INTO MY LANE AT 85-90MPH. I SWERVED TO THE LEFT TO AVOID THE CAR AND MY CAR WOULDN'T STRAIGHTEN/I COULDN'T GET BACK THE CONTROL. I SMASHED THE GUARDRAIL WITH THE WHOLE LEFT SIDE OF MY CAR AND THE CAR WAS DEEMED TO BE TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS NEVER DEPLOYED DESPITE THE HIGH SPEED AND IMPACT OF THE ACCIDENT.

NHTSA complaint 11342747. Filed by an owner and not verified by NHTSA or by us.

crash · towed

I put my right signals on and came to a near stop, as I did a right turn into the parking space in front of the dry cleaners. I was slowly creeping into the parking space, and pushing the brakes, as I slowed down to a near stop in the parking spot. All of a sudden, as my right foot was still on the brakes, I felt the car lurch forward, and felt myself pulled back into my seat from the velocity, as the car suddenly accelerated forward out of control! I had NO CONTROL OVER THE CAR! I saw myself speeding towards the drycleaners’ glass window storefront! I came to a stop after I had driven over the sidewalk, over some plants, and crashed into the pillar in front of the dry cleaners, completely …

NHTSA complaint 11479983, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Windshield wiper fluid tank leaks when you pour fluid in empty within about an hour

NHTSA complaint 11649311. Filed by an owner and not verified by NHTSA or by us.

LED speedometer in dash showing incorrect speed or unreadable. Advised of chip malfunction.

NHTSA complaint 11604636. Filed by an owner and not verified by NHTSA or by us.

Steering system seems to become unhinged. Something in the steering system is not working properly.

NHTSA complaint 11593642. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2017 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was distorted while in use. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA complaint 11582377. Filed by an owner and not verified by NHTSA or by us.

When starting the car in cold weather, the driver assistance system, to include rear camera display, navigation, hands-free voice commands and calling, continuously restarts for close to 15 minutes rendering safe navigation unavailable. Without a backup navigation system, drivers cannot get turn prompts and safely plan for the next exit or turn. This has happened repeatedly and could be related to the current open recall for the CX-3.

NHTSA complaint 11560157. Filed by an owner and not verified by NHTSA or by us.

The engine on my 2017 CX-3 died while travelling on the interstate at 70mph just before the low fuel light would normally turn on. I pulled to the side of the interstate freaked out at what just happened. I was within a mile of an exit with a gas station and the car started when fuel was added. It's the exact same low pressure fuel pump failure symptom that later CX-3's are being recalled for. I took it to a Mazda dealer and he only recommended that I keep the tank over half full. I've been hoping the recall would be expanded to include my VIN number but there doesn't appear to be enough complaints yet to do this. I've been filling up at 1/4 tank and haven't had an issue again after driving …

NHTSA complaint 11540736, quoted in part. Filed by an owner and not verified by NHTSA or by us.