2017 Mazda MAZDA3

The defect

Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

The risk

A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

The remedy

Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.

Mazda North American Operations · up to 236,100 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.

The risk

Reduced visibility while driving can increase the risk of crash.

The remedy

Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.

Mazda North American Operations · up to 187,880 vehicles across all model years covered

crash · towed · 28,692 miles

THIS GOES WITH PREVIOUS FORM TGE OTHER THING IS THAT MY DOOR FLEW OF ON FREEWAY RIGHT BEFORE IT JERKED LIKE STATED IN OTHER FORM MY CAR HAD JUST BEEN FIXED FROM SAME DOORS AND NOW ONE FLIES OF CAR DOINGB80 MILES PER HR ON I15 IN NEVADA CAUSIN THE ACCIDENT I HAD I FEEL REPAIR SHOP NEEDS TO COVER THE COST OF ACCIDENT

NHTSA complaint 11102914. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 28,692 miles

SO I HAVE VISITED MAZDA DEALER IN CERRITOS. FEW TIMES SINCE I PURCHASED CAR I HAVE BEEN TELLING THEM ABOUT MY CAR JERKING TO THE SIDE WHILE DRIVING ITS LIKE A WOBBLE EFFECT THEY SAID CAR WAS FINE I INSISTED TO GET IT CHECKED AND THEY DIDNT SONI WENT BACK AND TOLD THEM I WANTED FULL CHECK THEY SAID FOR WHATBITS A NEW CAR I SAID I DONT FEEL SAFE WITH MY CAR JERKIN TO SIDE AND MAKING ME COME CLOSE TO SIDE SWIPE OTHER CARS. ON THE FREEWAY THEY CHECKED IT MILDLY I SAY THAT BECAUSE THEY DIDNT LAST NOT EVEN AN HOUR WHEN I GOT CAR RETURNED TO ME THE PROBLWM CONTINUED INRECENTLY GOT AN A ACCIDENT DUE TO THIS JREKIN CAR KEPT DOING WHAT DONI DO NOW I DONT FEELBITS OK TO LETBTHIS DEALER CONTINUE …

NHTSA complaint 11102912, quoted in part. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 10,000 miles

THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT OFF THE ROAD HITTING UTILITY POLE AND TRANSFORMER BOX ON THE OPPOSITE SIDE OF THE HIGHWAY, FINALLY COMING TO REST WITH AIR BAGS DEPLOYED ON THE DRIVER …

NHTSA complaint 11115710, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Many modern trucks, SUVs, and cars use LED headlights that are excessively bright and create dangerous glare. When approaching these vehicles from the opposite direction, the headlights can be blinding — similar to having a flashlight shined directly into your eyes — causing temporary loss of visibility. The glare also affects drivers traveling in the same direction, as the intense light reflects sharply off rear‑view and side mirrors. This creates a persistent distraction and makes it difficult to maintain safe awareness of the road. This issue is widespread across many vehicle types and appears to be related to the brightness and mounting height of LED headlights, especially on larger …

NHTSA complaint 11731744, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Anytime the tank was filled with gas there was a strong smell of gasoline vapors that persisted for several days. The car was a few months past its warranty on emissions issues and so I was charged about $1500 to replace a cracked fuel pump and fuel vent that was stuck open. The mechanic also said that the check engine light should have warned me about the problem but that neither the dashboard light nor his diagnostic equipment was triggered by the defect. He suspects the car's computer is programmed to avoid drawing attention to the problem. Had the light been working I would likely have caught the problem while it was still under warranty.

NHTSA complaint 11686763. Filed by an owner and not verified by NHTSA or by us.

Repeated instances of the Mazda Infotainment system making changes randomly without any user input while driving. Repeated instances of the navigation system freezing, going black, rebooting while driving.

NHTSA complaint 11676786. Filed by an owner and not verified by NHTSA or by us.

The original OEM radio in my Mazda has been experiencing persistent ghost touch issues, making it incredibly frustrating to use. The screen often registers inputs without me touching it, leading to random changes in volume, station selections, and menu navigation. As a result, I find myself unable to rely on my radio for music or navigation, which significantly detracts from my driving experience. I’m considering possible solutions, but for now, it's an inconvenience that I can't overlook.

NHTSA complaint 11676190. Filed by an owner and not verified by NHTSA or by us.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? -> Infotainment display has "ghost touch" issue. Infotainment starts acting up on its own without driver input. It changes radio station automatically, places a call randomly, disconnects call randomly. This is caused by the touchscreen digitizer, the display lens of poor quality which leads to webbing or cracking on the inside. This leads to loss of touch and ghost touch issue 2. How was your safety or the safety of others put at risk? -> It is distracting to the driver when the radio station is switch automatically. It sometimes freaks me out. When the infotainment places call to someone …

NHTSA complaint 11674432, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The screen that displays the backup camera image has an issue that makes it difficult to see the backup camera feed clearly. The screen appeared like this unexpectedly when I returned to my car after a work day. The only warning was a malfunction of the screen's touch function for the last several months.

NHTSA complaint 11671873. Filed by an owner and not verified by NHTSA or by us.