2019 Mazda MAZDA3

The defect

Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

The risk

Stopping the vehicle unexpectedly increases the risk of a crash.

The remedy

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

Mazda North American Operations · up to 35,390 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.

The risk

Rearward visibility will be reduced without the rearview mirror, increasing the risk of a crash.

The remedy

Mazda will notify owners, and dealers will replace the interior rearview mirror assembly, free of charge. The recall began September 19, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3919G.

Mazda North American Operations · up to 22,571 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.

The risk

Loose head restraints may increase the risk of injury in the event of a crash.

The remedy

Mazda will notify owners, and dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3819F.

Mazda North American Operations · up to 9,430 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

The risk

An unexpected stall increases the risk of a crash.

The remedy

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Mazda North American Operations · up to 262,220 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The lug nuts on all four wheels may loosen, potentially resulting in a wheel detaching from the vehicle.

The risk

A wheel separating from the vehicle increases the risk of a crash.

The remedy

Mazda will notify owners, and dealers will tighten the front and rear wheel lug nuts to the correct specification, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3519F.

Mazda North American Operations · up to 25,003 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.

The risk

Incorrect indicator warning lights may lead the driver and/or passengers to be unaware of deactivated air bags or unfastened seat belts, increasing the risk of injury.

The remedy

Mazda will notify owners, and dealers will replace the passenger air bag/seat belt status indicator assembly, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3319E.

Mazda North American Operations · up to 17,016 vehicles across all model years covered

crash · towed · 2,802 miles

JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON …

NHTSA complaint 11309582, quoted in part. Filed by an owner and not verified by NHTSA or by us.

crash · 7,000 miles

TL* THE CONTACT OWNS A 2019 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY ACCELERATE AFTER THE BRAKE ASSIST WAS ENGAGED. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

NHTSA complaint 11277532. Filed by an owner and not verified by NHTSA or by us.

crash · 9,500 miles

THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM …

NHTSA complaint 11325706, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Driver’s side seat belt would not retract.

NHTSA complaint 11756042. Filed by an owner and not verified by NHTSA or by us.

The driver-side sun visor has suffered an internal mechanical failure where the internal plastic tension components have cracked under normal use. As a direct result, the sun visor will not stay up and randomly drops down completely unprompted while the vehicle is in motion. This creates an immediate, sudden, and dangerous visibility hazard by blocking my forward view of the road while driving.Mazda has formally recognized this specific engineering defect across 2019–2025 Mazda 3 vehicles in Technical Service Bulletin (TSB) MC-11016209-0001, explicitly stating that the internal stay components crack. However, because Mazda has only issued a TSB and not a safety recall, out-of-warranty …

NHTSA complaint 11747084, quoted in part. Filed by an owner and not verified by NHTSA or by us.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, specifically the curtain airbags and related airbag control components, malfunctioned by deploying spontaneously without any collision or impact. The vehicle and deployed airbags are still available and can be inspected upon request. 2. How was your safety or the safety of others put at risk? The spontaneous deployment of all four curtain airbags created an immediate safety hazard. Airbag deployment can cause injury, disorientation, or loss of control, especially if it occurs unexpectedly. Although the vehicle was stationary at the time, deployment without warning posed a …

NHTSA complaint 11711782, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Driver side door handle failed. Cannot enter or exit through driver side door. If something were to happen that we need to get out in an emergency situation we cannot exit through the driver side door. No damage occurred. Just stopped working

NHTSA complaint 11701705. Filed by an owner and not verified by NHTSA or by us.

To whom it may concern, I was on a back road late in the evening not far from home [XXX] and a small deer ran into the road. I needed to brake to avoid hitting the deer. After breaking, a Brake System Malfunction warning message and i-ACTIVESENSE System Malfunction warning illuminated on my dashboard. I brought the car to a Mazda dealership the next morning. The technician determined that the brake fluid level sensor became stuck, requiring replacement of the brake fluid reservoir and the brake fluid level sensor. What failed: The repairs include replacement of the Brake Fluid Reservoir and the Brake Fluid Level Sensor. This is the link to the dealer report [XXX] . No one other than the …

NHTSA complaint 11678802, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The seat belt stopped retracting and no longer works, it was reported directly to the Mazda agency, but the warranty was not valid. The dealer said that the tensioners no longer work and the seat belt needs to be replaced.

NHTSA complaint 11662114. Filed by an owner and not verified by NHTSA or by us.