2013 Mazda MAZDA3

The defect

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

The risk

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

The remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Mazda North American Operations · up to 580,455 vehicles across all model years covered

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

The Brake Pedal consistently malfunctions, even after the replacement of the master cylinder (by independent service center). The master cylinder does not hold pressure due to a faulty ABS control unit (which, when Mazda was contacted, said that part was on backorder until September). If the manufacturer knows this is an issue and can't supply the part due to so many replacements needed in their vehicle, why is there no recall? There is no warning to the driver on the dashboard of this issue and has causes repeated issues while breaking.

NHTSA complaint 11658244. Filed by an owner and not verified by NHTSA or by us.

There seems to be a lot of people who own 2012 and 2013 Mazda 3 Sedans (with SKYACTIV-G 2.0L and Halogen Type Headlights) that are dealing with the same issue I am dealing with myself. I have just purchased a used 2013 Mazda 3 with Skyactive Technology and I noticed that when I was braking the headlights would pulse on and off and would continue while I braked. I have been told there is a TSB on this issue (attached) and Mazda is well aware of this happening. This concern is caused by inadequate alternator output controlled by the PCM when the battery is under a heavy load. They are to the point now of charging people for a doing the TSB on the car that is causing the problem of the …

NHTSA complaint 11572005, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Transmission Control Module malfunction. The AT light came on and the car made a jerking motion and a clunking noise. It lost power and would not shift which is very dangerous in moving traffic. It put me at risk for getting hit by another vehicle not expecting the abrupt change in speed by my vehicle. The check engine light is now lit up. There were no warning lights before the vehicle’s transmission malfunctioned. A code came up on the vehicle when tested. U0101 lost communication with TCM. From what I have read, researched, and have been told this issue is very common for certain years of Mazda 3’s including mine.

NHTSA complaint 11556887. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2013 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 16V644000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11540603. Filed by an owner and not verified by NHTSA or by us.

All my seatbuckels are tearing. I thought it could of been my dog, but I a certain I did not give up my seat or let him drive. My driver side is also tearing. I noticed the buckle catching when securing it, and now it has moved past snag and had a quarter inch tear that it catches on. The buckle is not wide enough for the belt. The belt is no longer able to constraint as good as when it was whole. Unknown

NHTSA complaint 11537049. Filed by an owner and not verified by NHTSA or by us.

After filing up the gas tank, there is a strong smell of fuel coming from the car. It remains strong until the tank is run down to about 3/4. Gas can be seen dripping down the tank under the car. Gas drips are clearly visible on the ground. This has been an ongoing problem for approximately two years.

NHTSA complaint 11526376. Filed by an owner and not verified by NHTSA or by us.