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Mazda · NHTSA safety record

2013 Mazda MAZDA6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

22

Complaints

1

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2013 Mazda MAZDA6 have filed 22 safety complaints with NHTSA between April 2014 and July 2024. The most complained-about system is the brakes, named in 5 of them (23%). The typical failure was reported at 49,000 miles, the median across the 14 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

STRUCTURE

19V323000 · April 25, 2019

The defect
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
The risk
Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
The remedy
Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.

Mazda North American Operations · up to 51,118 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V717000 · October 12, 2018

Do not drive until repaired

The defect
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Mazda North American Operations · up to 155,436 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V018000 · January 9, 2018

Do not drive until repaired

The defect
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

Mazda North American Operations · up to 70,227 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

13V425000 · September 24, 2013

The defect
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
The risk
If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
The remedy
Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.

Mazda North American Operations · up to 161,400 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 22.

SERVICE BRAKES 5 23%
SUSPENSION 5 23%
EXTERIOR LIGHTING 4 18%
UNKNOWN OR OTHER 4 18%
AIR BAGS 3 14%
STRUCTURE 3 14%
SEATS 2 9%
VISIBILITY/WIPER 2 9%
ELECTRICAL SYSTEM 1 5%
FUEL/PROPULSION SYSTEM 1 5%
POWER TRAIN 1 5%
SEAT BELTS 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 6.

2014 2019 2024
2014 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 48,000 miles

TAKATA RECALL AIRBAGS DID NOT DEPLOY WHEN HITTING ANOTHER VEHICLE WHILE GOING 35 MPH ON A BUSY HIGHWAY.*DT*JB

NHTSA complaint 11220322. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · 13,000 miles

TL* THE CONTACT OWNS A 2013 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE NOTICED A SPIDER RUNNING ACROSS THE DASHBOARD. THE CONTACT KILLED THE SPIDER BUT A FEW DAYS LATER, ANOTHER SPIDER EMERGED AND BIT THE DRIVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPATED 7/16/14*CN UPDATED 08/15/17*CN

NHTSA complaint 10582828. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

67,000 miles

The contact owns a 2013 Mazda Mazda6. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) where a coating was sprayed on the passenger side lower control arm and the area was drained. After receiving the recall repair, the contact became aware that the vehicle was pulling to the right and the steering wheel was tilted to the left. The front passenger’s side tire was slightly turned inward. The vehicle was taken to a certified mechanic where it was diagnosed and determined that the front cross member on the passenger’s side was rusted, causing several fractures. After inspecting the damaged area, the mechanic confirmed that it

NHTSA complaint 11601441, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
I JUST BAUGHT A 2013 MAZDA6 THE REAR CRADEL AND CROSS MEMBER WAS COMPLETY RUSTED AWAY ONE MOUNT WAS COMPLETY RUSTED OFF .THE SPRINGS WAS ALMOST READY TO FALL OUT THE BOTTEM OF THE SPRING PURCH .IT LOOKED LIKE IT WAS PULLED OUT OF THE OCEAN WHERE IT HAD STAYED FOR YEARS .I TRIED TO FIND A USED REPLACEMENT OUT OF SEVERAL WE FOUND FROM 10-13 AND GOING THRU NATIONAL SALVAGE PARTS WE CAN NOT FIND ONE THAT WAS NOT RUSTY AWAY ALL THE MAZDA6 FRAMS WERE SO RUSTED THEY COULD NOT BE USED .WHY IS THIS NOT ON THE RECALL LIST IF ALL I COULD FIND ARE RUSTED OUT PARTS THAT IS A SAFTY HAZZARD TO HAVE ON THE ROAD.

NHTSA complaint 11560838. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
My car has approx 115,000 miles. I took it to Bass Mazda to have spark plugs and serpentine belt changed simply for maintenance purposes. After leaving dealership my car was pulling to the right. My steering wheel was no longer centered. It also was turned toward the right. Any time I had to hit the brakes the car pulled very hard to right. Long story short it we ended up finding out that my sub frame is very rusted and cracked. My car specifically does not fall into the recall for this issue. When I called mazda to inform them that this may be an issue with other cars the rep was ki d of rude. She just kept telling me I needed to contact the dealership to see what they could do and get

NHTSA complaint 11500180, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
2013 Mazda 6 VIN [XXX] 1)Fuel tank leak. yes it is available for inspection 2)Gas leak with danger of fire or explosion. 3) Yes 4) No 5)Yes Reoccurring The 2014 Mazda 6 had a recall for the exact same problem I am having where the tank would overfill or if parked unlevel and it will activate a check engine light and "leak gas" out of the EVAP canister even while driving. The recall covered cars built between October 25, 2012 and May 9, 2013. My car was built 7-19-2012 and the dealer will not fix the issue. I have taken it to a dealer in Cincinnati and they said put a new fuel cap on it which I did. The problem has persisted and has gotten worse. I have taken it to garages where they have

NHTSA complaint 11445637, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
was driving on the highway when the check engine light came on. not 10 minutes later, I lost acceleration and steering. managed to get to the shoulder just in time before my car pretty much died. the water light and battery light came on when I came to a stop. mechanic discribes it as 'catastrophic engine failure'. other than the check engine light, there were no other warnings. the temperature gage was normal and there were no weird sounds or smoke. diagnostic readings said a coolant leak lead to the radiator overheating which caused the engine to seize. the freeze frame data says 'P0117 engine coolant temperature sensor 1 circuit low'. I researched that and it said that when 'low', the

NHTSA complaint 11429692, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

81,500 miles

RELATED TO MAZDA RECALL NUMBER 2818I - FRONT FRAME ROTTING OUT. THEY APPLIED A BANDAID FIX UNDER THE RECALL, TO ONLY 1 SIDE OF THE VEHICLE AND THE PART THEY USED DOES NOT EVEN CONNECT TO THE ACTUAL SUSPENSION PIECES THAT ARE ROTTING OUT OF THE FRAME. IT IS BASICALLY A PLATE TO KEEP THE ROTTING FRAME FROM SEPARATING COMPLETELY ON ONLY 1 SIDE. THE PROBLEM IS THE ENTIRE FRAME IS STILL ROTTING AT A CRAZY EXCESSIVE RATE. I HAVE HAD MANY USED, OLDER VEHICLES AND HAVE NEVER SEEN A CAR SO NEW ALMOST RENDERED UNDRIVABLE DUE TO THE FRAME CONDITION. MY MECHANIC SAID IT SHOULD HAVE ALL BEEN REPLACED GIVEN HOW MUCH CORROSION/RUST IS ON THE ENTIRE FRAME INSTEAD OF ONLY A BRACKET ON ONE SIDE... AND THE

NHTSA complaint 11404228, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda MAZDA6

Model year Complaints Recalls Deaths
2018 56 2 —
2017 60 1 —
2016 76 1 —
2015 60 3 —
2014 137 4 —
2012 99 6 —
2011 134 6 —
2010 225 9 —

Other 2013 Mazda models

CX-5 194 MAZDA3 117 CX-9 68 MAZDA5 24 MAZDA2 13

Every Mazda on this site — 81 vehicles, 161 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst