CSR

Mazda · NHTSA safety record

2012 Mazda MAZDA6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

99

Complaints

5

Crashes

2

Fires

6

Injuries

0

Deaths

Owners of the 2012 Mazda MAZDA6 have filed 99 safety complaints with NHTSA between August 2011 and January 2026. The most complained-about system is the air bags, named in 30 of them (30%). The typical failure was reported at 68,000 miles, the median across the 52 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V782000 · October 31, 2019

Do not drive until repaired

The defect
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

Mazda North American Operations · up to 69,879 vehicles across all model years covered

STRUCTURE

19V323000 · April 25, 2019

The defect
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
The risk
Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
The remedy
Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.

Mazda North American Operations · up to 51,118 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V717000 · October 12, 2018

Do not drive until repaired

The defect
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Mazda North American Operations · up to 155,436 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

17V457000 · July 18, 2017

Do not drive until repaired

The defect
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.

Mazda North American Operations · up to 79,402 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

14V114000 · March 11, 2014

The defect
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
The risk
Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
The remedy
Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.

Mazda North American Operations · up to 42,000 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

13V425000 · September 24, 2013

The defect
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
The risk
If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
The remedy
Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.

Mazda North American Operations · up to 161,400 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 99.

AIR BAGS 30 30%
EXTERIOR LIGHTING 28 28%
UNKNOWN OR OTHER 20 20%
ELECTRICAL SYSTEM 12 12%
STRUCTURE 12 12%
SUSPENSION 8 8%
STEERING 4 4%
FUEL/PROPULSION SYSTEM 3 3%
ENGINE 2 2%
SERVICE BRAKES 2 2%
VISIBILITY/WIPER 2 2%
ELECTRONIC STABILITY CONTROL (ESC) 1 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 32.

2011 2017 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 15,647 miles

ON APRIL 20 MY SELF AND MY 14 YEAR OLD DAUGHTER WAS IN A REALLY BAD ACCIDENT AND NEITHER ONE OF OUR AIRBAG DID!!!! NOT COME OUT AND MY MYSELF ND MY CHILD WAS HURT I WAS RUSH TO THE HOSPITAL AND I'VE BROUGHT MY MY CAR IN DECEMBER OF 2017. AND IT HAPPEN ON CITY STREETS

NHTSA complaint 11089542. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 131,000 miles

TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A COLLISION, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (RENT TO OWN OUTLET, 1027 WESTBANK EXPY, GRETNA, LA 70053) WERE NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER AND THE FRONT PASSENGER SUSTAINED FACIAL AND ORAL INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 131,000.

NHTSA complaint 11090226. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 97,000 miles

ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNUM WAS FRACTURED. MY RIGHT ANKLE WAS BRUISED, SCRAPED AND SPRAINED. BECAUSE OF THE SEVERE PAIN I WAS IN, I WAS NOT ABLE TO GET OUT OF THE VEHICLE ON MY OWN. I CARRIED OUT OF THE VEHICLE AND LAID ON THE GRASS. I WAS TAKEN BY AMBULANCE IN SEVERE PAIN AND COULD NOT STAND OR SIT UP I WAS DIAGNOSED WITH A

NHTSA complaint 11120095, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 100,000 miles

TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint 11157345. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Passenger dash has cracked some and dash is very very sticky..why has this happened..I feel if airbag had to deploy it would not because of this situation

NHTSA complaint 11711883. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
The rear subframe and suspension parts are rusted so bad that the car is not safe to drive. Looked up recalls and found out the front subframe had a recall and was taken care of before I bought the car. Also found recall for my model of car that were registered in state that use salt on there roads which is one of the state i live in. Was told my Mazda corporation the only certain 2012 mazda vehicle's vehicle's were covered for rusting issues with the rear . If the front of the car is recalled and the same problem happens with the rear of the car shouldn't it be covered for something? I have an appointment coming up on the 21 of January which is ridiculous that I have to wait 3 weeks to

NHTSA complaint 11710529, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

towed · 188,000 miles

The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The

NHTSA complaint 11698215, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

204,000 miles

The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH, the steering wheel began to shake violently, with the low tire pressure warning light illuminated. The contact pulled over to inspect the vehicle and discovered that the front passenger’s side tire had detached from the vehicle. The contact's father was called to the scene and the spare tire was placed on the vehicle. The contact then drove to an independent mechanic where both the front driver’s and front passenger’s side tires were replaced. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer where a diagnostic test was

NHTSA complaint 11605371, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Front subframe completely rusted out causing loss of steering. I believe this should have been covered by Safety Recall 2818I which addresses the issue. Mazda inspected and said because the recall was performed in 2019 on this car, there is nothing more they can do, once and done. Unfortunately their fix didn't take care of the issue.

NHTSA complaint 11603117. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
My 2012 mazda 6 Subframe is is unsafe to drive due to over-time corrosion My local mechanics said Madzda Corp. should fix it.

NHTSA complaint 11593397. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda MAZDA6

Model year Complaints Recalls Deaths
2018 56 2
2017 60 1
2016 76 1
2015 60 3
2014 137 4
2013 22 4
2011 134 6
2010 225 9

Other 2012 Mazda models

Every Mazda on this site — 81 vehicles, 161 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst