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Mazda · NHTSA safety record

2012 Mazda MAZDA2

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 9 safety complaints about the 2012 Mazda MAZDA2 with the US government. Of those, no death is recorded. No recall campaign has been matched to this year, make and model.

The most complained-about system is the air bags, named in 3 complaints, 33% of the total. The typical failure was reported at 15,173 miles, the median across the 5 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2012 to March 2024 · How this is counted

What is on file

9 complaints on file

9

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Which system owners named

Complaints naming each system
AIR BAGS 3 · 33%
SERVICE BRAKES 2 · 22%
STEERING 2 · 22%
ELECTRICAL SYSTEM 1 · 11%
FUEL SYSTEM, GASOLINE 1 · 11%
SEATS 1 · 11%
SERVICE BRAKES, HYDRAULIC 1 · 11%
SUSPENSION 1 · 11%
VEHICLE SPEED CONTROL 1 · 11%
0 4 8

One complaint can name several systems, so these add up to more than 9.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 2.

4 3 2 1
12 14 16 17 19 20 24

This is the year the complaint was filed, not the year the failure happened. The range runs from 2012 to 2024.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2012 Mazda MAZDA2. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS
My wife and daughter and I were driving out of the driveway. The driver's seat came completely detached from the frame and I ended up rotated and laying backwards in the driver seat. This is extremely dangerous and could cause serious injury or death. This was a recall for 2010 and 2011 models but this was manufactured in 12/11 so it didn't fall into the recall. This is exactly the issue that was described in the recall.

NHTSA complaint 11575635. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

72,000 miles

STEERING HAS BEEN MAKING A CLUNKING NOISE WHEN TURNING. HOWEVER, ON 4/30/2020 UPON TURNING ONTO THE ENTRANCE RAMP TO THE INTERSTATE, STEERING AND BRAKING BOTH WENT OUT AND SWERVED BACK AND FORTH BETWEEN THE RAMP BARRIERS AND FORTUNATELY MADE IT ONTO A SHOULDER WITH OUT GETTING HIT OR HITTING A BARRIER. HAD TO BE TOWED TO MAZDA DEALER FOR SERVICE.

NHTSA complaint 11322956. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
AFTER 3,000 - 5,000 MILES OF DRIVING EACH TIME, A VIBRATION BEGINS AND QUICKLY LEADS TO VIOLENT VIBRATION IN STEERING WHEN BRAKING FROM ANY SIGNIFICANT SPEED (30 + MPH). ESPECIALLY VIOLENT WHEN BRAKING FROM HIGHWAY SPEEDS TO AN EXIT RAMP. ALSO, THE AIR BAG SENSOR IS ON. AND THE DEALER TRYIN TO FIX IT BUT CAME AGAIN.

NHTSA complaint 11241071. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TAKATA RECALL

NHTSA complaint 11024202. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TAKATA RECALL

NHTSA complaint 11013015. Filed by an owner and not verified by NHTSA or by us.

STEERING

41,600 miles

MY 2012 MAZDA HAS APPROXIMATELY 42,000 MILES ON IT. I PURCHASED IT USED IN 2013 WHEN IT HAD 35,570 MILES ON IT. WHEN I BOUGHT IT USED FROM A RENTAL-CAR SALE LOT, I NOTICED A SLIGHT "HITCH" IN THE STEERING IF THE WHEELS WERE TURNED FAR TO THE LEFT OR RIGHT. BUT THE ANOMALY WAS VERY SLIGHT AND THE STEERING OTHERWISE FUNCTIONED SMOOTHLY. LATELY THE "HITCH" IN THE STEERING GOT NOTICEABLY WORSE, WITH "HITCHES" DEVELOPING EVERY FEW DEGREES OF TURNING LEFT OR RIGHT. THE FACTORY AUTHORIZED MAZDA SHOP THAT DOES MY ROUTINE MAINTENANCE ADVISED ME TO HAVE MY STEERING DIAGNOSED. TODAY, I TOOK IT IN FOR DIAGNOSIS AND WAS TOLD I NEED A NEW STEERING RACK AND A STEERING ALIGNMENT. IN TOTAL THE WORK WILL

NHTSA complaint 10861541, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda MAZDA2

Model year Complaints Recalls Deaths
2014 9 1 —
2013 13 1 —
2011 17 1 —

Other 2012 Mazda models

Every Mazda on this site — 82 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst