CSR
Check a VIN

Look up

About

Mazda · NHTSA safety record

2012 Mazda MAZDA3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 226 safety complaints about the 2012 Mazda MAZDA3 with the US government. Of those, 9 describe a crash, 1 mentions a fire, 5 people were injured and no death is recorded. One recall campaign is open against it, covering the body structure.

The most complained-about system is the power train, named in 40 complaints, 18% of the total. The typical failure was reported at 40,000 miles, the median across the 171 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2011 to December 2025 · How this is counted

What is on file

226 complaints on file

226

Complaints

9

Describe a crash

1

Mention fire

5

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
POWER TRAIN 40 · 18%
ENGINE 32 · 14%
EXTERIOR LIGHTING 31 · 14%
ELECTRICAL SYSTEM 25 · 11%
VEHICLE SPEED CONTROL 20 · 9%
FUEL/PROPULSION SYSTEM 18 · 8%
UNKNOWN OR OTHER 18 · 8%
AIR BAGS 17 · 8%
STRUCTURE 17 · 8%
ELECTRONIC STABILITY CONTROL (ESC) 16 · 7%
SEATS 16 · 7%
STEERING 15 · 7%
0 19 38

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 226.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 30.

32 24 16 8
11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2011 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2012 Mazda MAZDA3, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD 5 HB FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.9% 10.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

STRUCTURE:BODY:HATCHBACK/LIFTGATE

16V644000 · September 6, 2016

The defect
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
The risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
The remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Mazda North American Operations · up to 580,455 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

2 injured · crash · towed

I was coming up on a car waiting to make a left turn. While attempting to move to the right-hand passing lane, five lights lit up and the power steering went out. The five lights were "Power Steering Malfunction Indicator Light", "TSC/DSC Off Indicator Light", "Security Light", "ABS Warning Light", and "Seatbelt Warning Light" (even though my seat belt was on and buckled). Realizing I could not turn in time, I attempted to stop instead and could not stop in time to avoid striking the other vehicle. There had been no indication of problems with any of the indicated systems prior to this incident. The vehicle is currently in possession of our insurance company, as it was deemed a total loss,

NHTSA complaint 11431182, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 55,000 miles

WAS INVOLVED IN AN ACCIDENT IN APRIL 2017 HIT FROM THE BACK AND PUSH INTO ANOTHER VEHICLE THE AIRBAGS DID NOT DEPLOY BUT THE LIGHT CAME ON AND WAS FLASHING EVERY SINCE THEN. WE WERE SITTING STILL AT A STOP WHEN WE GOT REAR ENDED AND PUSH INTO ANOTHER VEHICLE.

NHTSA complaint 11014514. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · 700 miles

TL* THE CONTACT OWNS A 2012 MAZDA MAZDA3. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5 MPH AND PULLING INTO HER DRIVEWAY THE ACCELERATOR PEDAL GOT JAMMED AND AS A RESULT THE CONTACT CRASHED INTO HER GARAGE. THE DRIVER SUSTAINED INJURIES TO HER UPPER BACK AND NECK. THE POLICE WERE NOT CONTACTED. THE DEALER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO THEY ADVISED HER THAT THEY WOULD LOOK INTO THE ISSUE. THE VEHICLE WAS NOT REMOVED FROM THE CONTACTS GARAGE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 700.

NHTSA complaint 10482204. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 160,000 miles

The contact owned a 2012 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact woke up to the fire department extinguishing a fire in the vehicle. The fire department stated that the fire began under the hood and that the fire was due to the electrical system. The vehicle was deemed totaled by the insurance company. A police report and a fire report were filled out. The vehicle has not been towed yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA complaint 11533271. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:DASHBOARD

100,000 miles

The contact owns a 2012 Mazda Mazda3. The vehicle was transported from the east to Texas, and the vehicle was bought used. The contact stated that the dashboard was sticky and that a gap was between the instrument panel and cover. The contact stated that a small to medium bubble had started to form. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

NHTSA complaint 11704211. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The car leaks gas when the tank is full and if the car is inclined slightly. I've noticed the problem several month ago with an occasional odor but finally saw the gas leaking recently when it was parked on a sloped street.

NHTSA complaint 11689933. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The brake pedal is soft and sometimes unresponsive unless it is pumped repeatedly. There have been several times where I have been concerned if I would come to a complete stop. I have had both sets of brake pads replaced in the last year, and have on driven 9,000 miles. Two independent service centers diagnosed the problem as a faulty master cylinder. However, upon replacing the master cylinder and doing three brake flushes, and inspecting my brake pads and calipers, the problem persisted and is unresolved. They directed me to order a new ABS module, believing that that is the only other part that could be causing the cars brake problems. This part (BFY1437AZCO) is on backorder until

NHTSA complaint 11667217, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS
The Seat Lifter on the driver's side seat frame broke, the metal has a clear stress fracture right near the bracket where the frame connects to the rail. This is the same part that was recalled in the 2010 and 2011 Models by Mazda in 2017. NHTSA Campaign No. 17V-082 It causes the driver side seat to change positions while driving creating hazardous conditions and does not appear structurally stable if involved in an accident potentially putting the driver's life at risk.

NHTSA complaint 11659410. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Our fuel tank is leaking for no reason. Brought it in last year (2024) for state inspections and let them know we smell gas when we park sometimes. They poke around and find nothing, but note there is a faint gas smell and to bring it to the dealer. We take it to Mazda to see if they can fix, they find nothing and charge my wife $250. Fast-forward to a year later, go for the same state inspection and we get failed. Our mechanic says theres a noticeable gas leak from the fuel tank and to take it to Mazda. There is clearly some issue with the fuel tank parts. The car itself only has 77k miles and it is 13 years old.

NHTSA complaint 11652352. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

81,000 miles

The contact owns a 2012 Mazda Mazda3. The contact stated that after refueling the vehicle, there was an abnormal gasoline odor inside and outside the vehicle for the next 5 days, prompting the contact to only fuel the vehicle halfway. The contact observed fuel leaking underneath the vehicle near the fuel tank. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the welded fuel tank nipple fuel line connector. The contact stated that the component was cracked along the bottom of the weld. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the

NHTSA complaint 11641769, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda MAZDA3

Model year Complaints Recalls Deaths
2025 8 1 —
2024 12 3 —
2021 52 1 —
2020 32 2 —
2019 74 6 —
2018 108 4 1
2017 83 2 —
2016 104 6 —
2015 130 4 —
2014 138 4 —
2013 117 1 —
2011 132 2 —
2010 686 3 —

Other 2012 Mazda models

CX-9 221 MAZDA6 99 CX-7 39 MAZDA5 37 MAZDA2 9

Complaints on file, same model year.

Every Mazda on this site — 82 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst