2016 Mazda CX-3

The defect

Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

The risk

A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

The remedy

Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.

Mazda North American Operations · up to 236,100 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

The risk

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

The remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Mazda North American Operations · up to 580,455 vehicles across all model years covered

The defect

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

The risk

If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

The remedy

Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Mazda North American Operations · up to 578 vehicles across all model years covered

crash · towed · 350 miles

I BOUGHT A MAZDA CX-3 ON DECEMBER 31ST 2015. ON JANUARY 27TH I DROVE THE CAR FROM HOME TO WORK FOR 20 MINUTES AND I ENTERED PARKING LOT WITH MAY BE 15 MILES AN HOUR! I MADE MY 90 DEGREE TURN INTO PARKING STALL WITH MAY BE 5 MILES AN HOUR AND PUSHED THE BRAKE TO FULLY STOP! CAR ALMOST STOPPED BUT SUDDENLY SOMETHING WEIRD HAPPENED AND CAR SUDDENLY ACCELERATED! IT STOPPED BY HITTING THE SNOW BANK AND ANOTHER CAR! I AM SHOCKED AND VERY SCARED!

NHTSA complaint 10824302. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 7,500 miles

I TURNED INTO A PARKING SPOT AND WAS SLOWING DOWN .EVERYTHING SEEMED NORMAL WHEN SUDDENLY THE CAR SPED UP INTO A WOODED AREA. THE CAR SHOT INTO THE TREES. WITH MY FOOT ON THE BRAKE I TRIED TO STOP IT BUT IT JUST KEPT GOING. THE CAR STOPPED WHEN IT HIT A TREE. I TURNED OFF THE IGNITION AND REALIZED THAT MY FOOT WAS ON THE BRAKE AND THE GEAR SHIFT WAS IN PARK.

NHTSA complaint 10903247. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 18,000 miles

WHILE DRIVING HOME THROUGH PITTSBURGH, PA IN ABOUT AN INCH OF SNOW I CAME TO A 90 DEGREE TURN ON A RESIDENTIAL CITY STREET. I TOOK THE TURN AT NO MORE THAN 15 MPH AND THE CAR DID NOT RESPOND TO THE TURN, INSTEAD SLIDING INTO THE CURB CAUSING DAMAGE TO THE RIGHT FRONT STEERING ASSEMBLY. THIS IS NOT AN ISOLATED INCIDENT OF THE TIRES HAVE LITTLE TO NO GRIP IN THE SNOW. PAST INCIDENTS HAVE ALL INCLUDED THE VEHICLE IN MOTION, ON A HALF INCH OR MORE OF SNOW, AND LOSING GRIP WHEN ATTEMPTING TO BRAKE OR STEER. MOST INCIDENTS HAVE OCCURRED AT SLOWER SPEEDS OF LESS THAN 25MPH. MAZDA SHOULD NOT USE THESE TIRES AS THEY POSE A SIGNIFICANT SAFETY HAZARD IN THE SNOW. THIS IS MORE SERIOUS THAN ANY OTHER …

NHTSA complaint 10956244, quoted in part. Filed by an owner and not verified by NHTSA or by us.

It’s a safety risk with this car. The converter burns super fast, causing issues that seem like it’s related to transmission or alternator.

NHTSA complaint 11735158. Filed by an owner and not verified by NHTSA or by us.

While driving on the highway on a posted 65mph, the fuel remaining on the vehicle was posted at 1/4, approx. 75miles remaining. The vehicle abruptly stalled and I managed to pull over on the side of the road. The vehicle then refused to start again. Had to bring it to a fuel station and refueled leading to the vehicle starting again. Dealership diagnosed a bad fuel pump and fuel rail.

NHTSA complaint 11635954. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11633100. Filed by an owner and not verified by NHTSA or by us.

45,000 miles

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was distorted on several occasions, and was black on other occasions. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

NHTSA complaint 11619261. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11595717. Filed by an owner and not verified by NHTSA or by us.

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear view camera and speedometer How was your safety or the safety of others put at risk? Rear view camera restarts and flickers so seeing behind while in reverse is dangerous. The electrical component issues have bled over to the digital speedometer, making it difficult to see the speed at which you are driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem …

NHTSA complaint 11589104, quoted in part. Filed by an owner and not verified by NHTSA or by us.