CSR

Recall · 24V814000

Mazda North American Operations recalled 2 models over electrical system

80,915

Vehicles covered

2

Models

3

Model years

October 31, 2024

Filed with NHTSA

ELECTRICAL SYSTEM:SOFTWARE

The defect
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
What it can cause
An ESU that does not function properly, increases the risk of a crash.
What the dealer does
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
MazdaCX-7020252025
MazdaCX-902024 to 202520242025

How this campaign compares

At 80,915 vehicles this is a bigger campaign than 91% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2024 to 2025, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.

Mazda vehicles have been recalled over the electrical system 7 times before this, most recently in May 2019 as 19V403000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 409 complaints with NHTSA, 74 of them before this campaign was filed. 44 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2023, 1 year before this filing.

The vehicles on this campaign carry 10 other recalls published here, the newest being: 25V568000 (electrical system), 24V817000 (electrical system), 24V816000 (electrical system), 24V815000 (power train).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Mazda North American Operations with NHTSA on October 31, 2024 as campaign 24V814000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-10-31.
Independent developer and analyst