Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 30 safety complaints
about the 2025 Mazda CX-90 with the US government. Of those, 1 describes a crash and no death is recorded. 2 recall campaigns are open against it, covering the electrical system.
The most complained-about system is the brakes,
named in 8 complaints, 27% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers November 2024 to September 2026 · How this is counted
What is on file
30 complaints on file
30
Complaints
1
Describe a crash
0
Mention fire
0
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
SERVICE BRAKES 8 · 27%
8 27%
UNKNOWN OR OTHER 7 · 23%
7 23%
ENGINE 6 · 20%
6 20%
FORWARD COLLISION AVOIDANCE 5 · 17%
5 17%
ELECTRICAL SYSTEM 3 · 10%
3 10%
FUEL/PROPULSION SYSTEM 3 · 10%
3 10%
LANE DEPARTURE 3 · 10%
3 10%
POWER TRAIN 3 · 10%
3 10%
STEERING 2 · 7%
2 7%
VEHICLE SPEED CONTROL 2 · 7%
2 7%
BACK OVER PREVENTION 1 · 3%
1 3%
FUEL SYSTEM, GASOLINE 1 · 3%
1 3%
048
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 30.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 24.
28 21 14 7
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2025 Mazda CX-90, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
15.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A dash means NHTSA did not rate that test for this vehicle.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
The risk
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
The remedy
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251.
The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Mazda North American Operations · up to 104,854 vehicles across all model years covered
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
The risk
An ESU that does not function properly, increases the risk of a crash.
The remedy
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Mazda North American Operations · up to 80,915 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Momentary increase in steering effort after recall remedy
RQ26002
Still open recall query · opened January 26, 2026
the steering
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
UNKNOWN OR OTHER
crash · towed
On March 14, 2026, I was attempting to turn left into a parking stall within a busy shopping center lot when my vehicle suddenly accelerated unexpectedly. I lost all control of both the steering and the braking systems. This resulted in my vehicle striking a parked car to my left, jumping a cemented planter border, and coming to rest in the adjacent parking stall. Fortunately, the other vehicle was unoccupied, and both my passenger and I were uninjured. Local law enforcement was contacted; however, they indicated the policy officers will not be sent to the seen to file a report as there were no injuries. They did assist in identifying the owner of the other vehicle. I have initiated a claim …
NHTSA complaint 11724641, quoted in part. Filed by an owner and not verified by NHTSA or by us.
FUEL SYSTEM, GASOLINE
towed · 28,000 miles
The contact owns a 2025 Mazda CX-90. The contact stated that while driving the vehicle at an undisclosed speed, there was a very strong gasoline odor coming from the vehicle, and the vehicle hesitated while depressing the accelerator pedal. Additionally, the battery charge was low. The vehicle was towed to a dealer, but was not diagnosed. The contact stated that the vehicle was a new vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000.
NHTSA complaint 11723070. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
The vehicle experience a "Severe Engine Malfunction" alert on the dash board. Mazda Dealership stated it was low pressure fuel pump needed to be replaced at a few months of ownership. Automatic wipers malfunctioned because wipers were hitting the front pillars at driver side. Mazda dealership disabled auto wiper functionality. Unknown Leak found on passenger side beneath the battery area.
NHTSA complaint 11765115. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
So, if the car is on electric and I press on break, sometimes breaks feels like it's delayed to response. The car will switch to gas after it and the break will work. This happened to me in the 2024 and 2025 CX90 PHEV version. I had that issue multiple times.
NHTSA complaint 11764848. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
The brakes make noise. I asked Mazda if there were any recall. The service person replied there is on the brakes but they were doing it in groups and it was not my group yet.
NHTSA complaint 11763883. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
Recently, while driving our Mazda CX-90 (2025) we noticed a persistent and constant odor of fuel/gasoline vapors arise from the vehicle. We noticed this after driving the vehicle approximately 120 min from Las Vegas, NV to St. George, UT. The smell was intoxicating and nauseating. I took it into 2 local dealerships to investigate and called Mazda USA headquarters and spoke to a supervisor located in Irvine, CA. She explained to me that she gets complaints like this all the time during the summer months and that the larger Cx-90 is known to have the issue of leaking gasoline fumes/smelling of strong gasoline odor. I expressed my concerns for the safety of my family and surrounding …
NHTSA complaint 11758863, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
Istop engine malfunction Msp66, 2nd time occurring after recall fix
NHTSA complaint 11757228. Filed by an owner and not verified by NHTSA or by us.
LANE DEPARTURE: ASSIST
ISSUE 1 – UNINTENDED DECELERATION (Power Train): While driving at highway speeds (60–80 mph) with foot off accelerator for approximately 5+ seconds while coasting, the vehicle unexpectedly executes a sharp, single downshift causing sudden unintended deceleration and an RPM spike. No warning lights illuminate. Documented on 11 occasions between May 20, 2026 and July 29, 2026; incidents occurred prior to May 2026 but were undocumented. Occurs most frequently decelerating off highway exit ramps but also during general highway coasting in Houston, TX. A passenger was present during multiple incidents. Trailing vehicles are not anticipating the sudden speed reduction, creating rear-end collision …
NHTSA complaint 11755075, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed September 2, 2025.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst