Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 26 safety complaints
about the 2025 Mazda CX-30 with the US government. Of those, 2 describe a crash and no death is recorded. One recall campaign is open against it, covering the air bags.
The most complained-about system is the electrical system,
named in 12 complaints, 46% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers February 2025 to September 2026 · How this is counted
What is on file
26 complaints on file
26
Complaints
2
Describe a crash
0
Mention fire
0
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
ELECTRICAL SYSTEM 12 · 46%
12 46%
UNKNOWN OR OTHER 10 · 38%
10 38%
FORWARD COLLISION AVOIDANCE 3 · 12%
3 12%
FUEL/PROPULSION SYSTEM 3 · 12%
3 12%
LANE DEPARTURE 3 · 12%
3 12%
VISIBILITY/WIPER 3 · 12%
3 12%
ENGINE 2 · 8%
2 8%
SERVICE BRAKES, HYDRAULIC 2 · 8%
2 8%
STEERING 2 · 8%
2 8%
VEHICLE SPEED CONTROL 2 · 8%
2 8%
WHEELS 2 · 8%
2 8%
POWER TRAIN 1 · 4%
1 4%
0815
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 26.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 16.
20 15 10 5
252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2025 Mazda CX-30, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.7%
Stability control standard Forward collision warning standard Lane departure warning standard
A dash means NHTSA did not rate that test for this vehicle.
Recall campaigns
1 on file
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
The risk
Air bags that do not deploy in the event of a crash increase the risk of injury.
The remedy
Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.
Mazda North American Operations · up to 171,412 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
UNKNOWN OR OTHER
crash · towed
Had this Mazda CX30 as a rental car for about a week. Was pulling into the driveway, hit the brakes, and the vehicle took off full speed causing a crash. The engine was revving at max and the vehicle was accelerating as if the gas pedal was floored. No matter what pedal I hit the car just kept going until the crash and being shut off.
NHTSA complaint 11687780. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
crash · 700 miles
The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The …
NHTSA complaint 11715886, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
I am writing regarding my 2025 Mazda CX-30, purchased brand new with 0 miles on [XXX]. The vehicle currently has 22,000 miles. I am extremely concerned about the reliability and, most importantly, the SAFETY of this vehicle. August 29, 2025: I brought the vehicle to the dealership after receiving a recall notice. My service slip states only “performed Software update,” with no details regarding the recall. Refers something about the engine being left on over 2 hours will loose power. Mileage was 9,650. [XXX]: The check engine light came on. I was told the vehicle was leaking oil and that it was not a major concern per a 20+year old technician. The dealership replaced the REP Tensioner Belt. …
NHTSA complaint 11762599, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
The wiper settings cannot be adjusted every speed is high- (meaning, the wipers always go super fast) unless, its on auto. I dont alwaus want to use auto. My dealership tech now has "refused" to work with me anymore- or has encouraged me to find another dealership bc of all the random little things ive brought up aboht the car. Seems to frustrate him. Just 2 days ago- the car started leaking water thru the top of the liftgate when going through the car wash. (I do opt for touchless- btw)
NHTSA complaint 11747292. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
2025 Mazda CX-30 experienced a sudden complete loss of power while driving at highway speed with no prior warning lights or indications of malfunction. Immediately before shutdown, steering became extremely stiff due to loss of power steering assist. Vehicle was steered towards the shoulder during highway speed of 65mph and was electrically inoperable while rolling, this includes the loss of hazards, power steering and electronic brake lock engagement.
NHTSA complaint 11740473. Filed by an owner and not verified by NHTSA or by us.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On multiple occasions while driving in rain/snow/ice, the vehicle will initially throw an "i-ACTIVESENSE Partially Disabled Due to Camera Malfunction" error. This initially disables adaptive cruise control, lane keeping, blind spot detection, etc. This error immediately then cascades to throw a "Dynamic Stability Control Malfunction" error as well as an "ABS Malfunction" error, suggesting that both dynamic stability control and ABS are disabled. This issue has occurred roughly 50% of the time it rains/snows, and usually persists for 1-2 days even after fully clearing the windshield where the front camera system is located. This has caused me to have to drive the vehicle several times now in …
NHTSA complaint 11729660, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. They put a new wiring harness in it ans other components. Very frustrating.
NHTSA complaint 11723758. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
While driving on the highway our sunroof exploded with no impact. The glass blew up outwards causing a loud gunshot like sound. We had the sunroof closed (not in use) and there were no vehicles around us for any asphalt or rocks to cause impact.
NHTSA complaint 11723409. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed May 29, 2025.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst