CSR

Mazda · NHTSA safety record

2025 Mazda CX-30

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

2

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2025 Mazda CX-30 have filed 25 safety complaints with NHTSA between February 2025 and June 2026. The most complained-about system is the electrical system, named in 11 of them (44%). The typical failure was reported at 386 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

25V357000 · May 29, 2025

The defect
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
The risk
Air bags that do not deploy in the event of a crash increase the risk of injury.
The remedy
Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.

Mazda North American Operations · up to 171,412 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

ELECTRICAL SYSTEM 11 44%
UNKNOWN OR OTHER 10 40%
FORWARD COLLISION AVOIDANCE 3 12%
FUEL/PROPULSION SYSTEM 3 12%
LANE DEPARTURE 3 12%
VISIBILITY/WIPER 3 12%
SERVICE BRAKES, HYDRAULIC 2 8%
STEERING 2 8%
VEHICLE SPEED CONTROL 2 8%
WHEELS 2 8%
ENGINE 1 4%
SEATS 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 16.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

crash · towed

Had this Mazda CX30 as a rental car for about a week. Was pulling into the driveway, hit the brakes, and the vehicle took off full speed causing a crash. The engine was revving at max and the vehicle was accelerating as if the gas pedal was floored. No matter what pedal I hit the car just kept going until the crash and being shut off.

NHTSA complaint 11687780. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

crash · 700 miles

The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The

NHTSA complaint 11715886, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The wiper settings cannot be adjusted every speed is high- (meaning, the wipers always go super fast) unless, its on auto. I dont alwaus want to use auto. My dealership tech now has "refused" to work with me anymore- or has encouraged me to find another dealership bc of all the random little things ive brought up aboht the car. Seems to frustrate him. Just 2 days ago- the car started leaking water thru the top of the liftgate when going through the car wash. (I do opt for touchless- btw)

NHTSA complaint 11747292. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
2025 Mazda CX-30 experienced a sudden complete loss of power while driving at highway speed with no prior warning lights or indications of malfunction. Immediately before shutdown, steering became extremely stiff due to loss of power steering assist. Vehicle was steered towards the shoulder during highway speed of 65mph and was electrically inoperable while rolling, this includes the loss of hazards, power steering and electronic brake lock engagement.

NHTSA complaint 11740473. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On multiple occasions while driving in rain/snow/ice, the vehicle will initially throw an "i-ACTIVESENSE Partially Disabled Due to Camera Malfunction" error. This initially disables adaptive cruise control, lane keeping, blind spot detection, etc. This error immediately then cascades to throw a "Dynamic Stability Control Malfunction" error as well as an "ABS Malfunction" error, suggesting that both dynamic stability control and ABS are disabled. This issue has occurred roughly 50% of the time it rains/snows, and usually persists for 1-2 days even after fully clearing the windshield where the front camera system is located. This has caused me to have to drive the vehicle several times now in

NHTSA complaint 11729660, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. They put a new wiring harness in it ans other components. Very frustrating.

NHTSA complaint 11723758. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
While driving on the highway our sunroof exploded with no impact. The glass blew up outwards causing a loud gunshot like sound. We had the sunroof closed (not in use) and there were no vehicles around us for any asphalt or rocks to cause impact.

NHTSA complaint 11723409. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The contact owns a 2025 Mazda CX-30. The contact stated that the key fob had a slight dent, and after dropping the key fob, the key fob fractured into several pieces. The contact was unable to lock and unlock the vehicle using the key fob. The dealer was contacted and informed of the failure. The dealer advised the contact to purchase a new key fob. The key fob was not replaced. The manufacturer was made aware of the failure. The contact’s spouse's key fob had a similar failure, even though there was no dent in the key fob before the failure. The contact saw many online forums with the same defect. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure

NHTSA complaint 11717201, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda CX-30

Model year Complaints Recalls Deaths
2024 29 2
2023 23 1
2022 32 1
2021 100 2
2020 32 3

Other 2025 Mazda models

Every Mazda on this site — 81 vehicles, 161 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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