CSR

Mazda · NHTSA safety record

2023 Mazda CX-30

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

23

Complaints

5

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2023 Mazda CX-30 have filed 23 safety complaints with NHTSA between March 2023 and August 2026. The most complained-about system is the brakes, named in 7 of them (30%). The typical failure was reported at 33,500 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V275000 · April 18, 2023

The defect
Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
The risk
Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.

Mazda North American Operations · up to 2,410 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 23.

SERVICE BRAKES 7 30%
FORWARD COLLISION AVOIDANCE 5 22%
UNKNOWN OR OTHER 5 22%
SUSPENSION 3 13%
AIR BAGS 2 9%
BACK OVER PREVENTION 2 9%
ELECTRICAL SYSTEM 2 9%
POWER TRAIN 2 9%
STEERING 2 9%
VEHICLE SPEED CONTROL 2 9%
VISIBILITY/WIPER 2 9%
ENGINE 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 6.

2023 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed

While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense driver assist control. I used the vehicle’s emergency assist button and contacted 911, and reported the incident to ride share and contact my spouse. Police report lists the wrong time and vehicle but does have the correct vin number

NHTSA complaint 11724381. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

1 injured

Others are at risk and below details how my safety was compromised. Powerlift gate/ trunk closed on my head and did not stop. It knocked me onto the ground and opened up a bloody gash on my head. Went to emergency room in the hospital to have them treat me with my head injury as I was bleeding with a head wound laceration. They sealed the wound with glue as it was in my hairline and gave aspirin for the head pain. There should be a safety feature on the power liftgate that alerts it if person or object is in the way. Other brands of vehicles have this safety feature. It is liability and there is concern for others of this happening that could potentially result in death. My injury has not

NHTSA complaint 11648286, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.

NHTSA complaint 11532740. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

I have been the owner of a 2023 Mazda CX-30 since July 2023. On [XXX], 2023, I received automated warnings on the dashboard and through the Mazda App stating, "ActiveSense system malfunction. ActiveSense advanced safety and driver support system may not operate correctly." The service department at the dealership where I purchased the car explained that the sensors had overheated due to the hot weather. Unfortunately, a similar warning appeared on the dashboard on [XXX], and this time it resulted in damage to the car. On that day at 13:33, while maneuvering into a parking spot in the parking garage with my foot on the brake pedal, the car suddenly and rapidly accelerated and collided with a

NHTSA complaint 11567357, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I am the original owner of a 2023 Mazda CX-30 AWD (VIN: [XXX]), purchased new on XXX from Mazda of Clearwater, [XXX]. This vehicle has experienced four separate warranty failure events involving critical safety systems within approximately 32 months and 44,530 miles of ownership. In June 2026, at approximately 44,500 miles, my 2023 Mazda CX-30 AWD exhibited sudden RPM lock and inability to shift, with delayed and jerky acceleration. Dashboard warning lights activated including transmission malfunction indicators. DTCs P0756 (Shift Solenoid B Stuck Off) and P0780 (Shift Malfunction) were set. The vehicle was taken to an authorized Mazda dealership. The dealer confirmed the concern and

NHTSA complaint 11754216, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 37,000 miles

The contact owns a 2023 Mazda. The contact stated that the vehicle was braking randomly while driving. There was an unknown malfunction code that flashed quickly. The steering was stiff and failed to turn. The steering wheel adjusted and guided the vehicle into the wrong lane. The RPM was sporadically reeving. The RPM increased, and the vehicle stalled without acceleration. There was smoke emerging from the hood. There was oil leaking. The vehicle failed to turn off and on. The fuel gauge and infotainment center were not working properly. The contact stated that while leaving the local dealer, the vehicle stalled. The battery was replaced. The vehicle was towed to another unknown local

NHTSA complaint 11737807, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unexpected Automatic Emergency Braking Activation at Highway Speeds in Cold Temperatures. Description: I am reporting a safety issue with a 2023 Mazda CX-30 involving the collision avoidance / automatic emergency braking system. While driving at highway speeds, the system activates a forward collision warning (audible alert and dashboard indicator), followed almost immediately by automatic braking, even when there are no vehicles, obstacles, or pedestrians ahead. Conditions When Issue Occurs: * Ambient temperature: below ~40°F (4°C) * Road conditions: cold, often icy or snowy * Speed: highway speeds 45-75 * Environment: clear roadway, no visible hazards * visibility : clear System Behavior:

NHTSA complaint 11734610, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

crash

While attempting a left-hand turn, the steering wheel suddenly became stiff and unresponsive, as if the mechanical gear had bound. This sudden resistance made it impossible to complete the turn, causing the vehicle to strike a curb at low speed. A post-accident inspection at Lee Johnson Mazda (RO# 649854) confirmed extensive damage, including a bent inner tie rod, a damaged front wheel bearing/hub assembly, and wheel/tire damage totaling over $6,500. The dealership stated no electronic fault codes were present in the computer, but the physical behavior matches the 'sticky steering' symptoms currently under federal investigation for other Mazda models (Recall 24V022 / RQ26002). I believe a

NHTSA complaint 11716259, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My 2023 Mazda CX-30, which is currently under full manufacturer warranty, was brought to the dealer on October 10, 2025, specifically to address a safety defect involving white chemical particulates blowing through the HVAC vents. The dealership confirmed the failure of the "evaporative coating", which resulted in unidentified chemical byproduct being discharged directly into the passenger cabin.The vehicle remained out of service for 103 days due to this manufacturing defect. Upon receiving the Repair order (RO# 77004584) today, January 20, 2026, I discovered a significant safety concern that violates standard warranty repair protocols: the technician admitted to receiving two separate

NHTSA complaint 11712291, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda CX-30

Model year Complaints Recalls Deaths
2025 25 1
2024 29 2
2022 32 1
2021 100 2
2020 32 3

Other 2023 Mazda models

Every Mazda on this site — 81 vehicles, 161 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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