Mazda · NHTSA safety record

2023 Mazda CX-30

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 25 safety complaints about the 2023 Mazda CX-30 with the US government. Of those, 5 describe a crash, 2 people were injured and no death is recorded. One recall campaign is open against it, covering the hydraulic brakes.

The most complained-about system is the brakes, named in 7 complaints, 28% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2023 to September 2026 · How this is counted

What is on file

25 complaints on file

Complaints

Describe a crash

Mention fire

People injured

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system

SERVICE BRAKES 7 · 28% 7 28%

UNKNOWN OR OTHER 6 · 24% 6 24%

FORWARD COLLISION AVOIDANCE 5 · 20% 5 20%

ELECTRICAL SYSTEM 3 · 12% 3 12%

POWER TRAIN 3 · 12% 3 12%

SUSPENSION 3 · 12% 3 12%

AIR BAGS 2 · 8% 2 8%

BACK OVER PREVENTION 2 · 8% 2 8%

LANE DEPARTURE 2 · 8% 2 8%

STEERING 2 · 8% 2 8%

VEHICLE SPEED CONTROL 2 · 8% 2 8%

VISIBILITY/WIPER 2 · 8% 2 8%

0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 25.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 8.

12 9 6 3

23 2023 24 2024 25 2025 26 2026

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Mazda CX-30, and it is a separate question from what owners report going wrong later.

Test	SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover	14.7%

Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V275000 · April 18, 2023

The defect: Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
The risk: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.

Mazda North American Operations · up to 2,410 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES Filed March 14, 2026

1 injured · crash · towed

While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense driver assist control. I used the vehicle’s emergency assist button and contacted 911, and reported the incident to ride share and contact my spouse. Police report lists the wrong time and vehicle but does have the correct vin number

NHTSA complaint 11724381. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK Filed March 14, 2025

1 injured

Others are at risk and below details how my safety was compromised. Powerlift gate/ trunk closed on my head and did not stop. It knocked me onto the ground and opened up a bloody gash on my head. Went to emergency room in the hospital to have them treat me with my head injury as I was bleeding with a head wound laceration. They sealed the wound with glue as it was in my hairline and gave aspirin for the head pain. There should be a safety feature on the power liftgate that alerts it if person or object is in the way. Other brands of vehicles have this safety feature. It is liability and there is concern for others of this happening that could potentially result in death. My injury has not

NHTSA complaint 11648286, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES Filed July 17, 2023

crash · towed

This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.

NHTSA complaint 11532740. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES Filed January 23, 2024

crash

I have been the owner of a 2023 Mazda CX-30 since July 2023. On [XXX], 2023, I received automated warnings on the dashboard and through the Mazda App stating, "ActiveSense system malfunction. ActiveSense advanced safety and driver support system may not operate correctly." The service department at the dealership where I purchased the car explained that the sensors had overheated due to the hot weather. Unfortunately, a similar warning appeared on the dashboard on [XXX], and this time it resulted in damage to the car. On that day at 13:33, while maneuvering into a parking spot in the parking garage with my foot on the brake pedal, the car suddenly and rapidly accelerated and collided with a

NHTSA complaint 11567357, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER Filed September 30, 2026

The rearview mirror fell off when I lightly knocked with my sunshade. The Mazda dealership reattached the mirror when the car was in for an oil change. But then a year later, the same thing happened. I took my car to get an oil change at our regular mechanic and they re-attached the mirror, but then it fell off in my hand a week later when I tried to adjust the mirror. I took the vehicle back to the dealership to get the mirror reattached and they quoted me $105 to reattach the mirror. From my research on YouTube and Reddit, this is a common flaw of Mazdas and I do not believe I should have to pay to reattach a rearview mirror. I tried to reattach it myself, after watching YouTube

NHTSA complaint 11767989, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM Filed September 10, 2026

45,000 miles

The contact owns a 2023 Mazda CX-30. The contact stated that while operating the vehicle, the vehicle experienced erroneous Lane Assist and Brake Assist failures, causing the vehicle to drive into the wrong lane. The vehicle experienced acceleration and braking assist failures. Occasionally, the vehicle failed to immediately start. The vehicle was serviced by the dealer on several occasions, and the battery was replaced. Additionally, the transmission and transmission pin failures persisted. The manufacturer was notified of the failure. The failure mileage was 45,000.

NHTSA complaint 11763348. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES Filed August 1, 2026

I am the original owner of a 2023 Mazda CX-30 AWD (VIN: [XXX]), purchased new on XXX from Mazda of Clearwater, [XXX]. This vehicle has experienced four separate warranty failure events involving critical safety systems within approximately 32 months and 44,530 miles of ownership. In June 2026, at approximately 44,500 miles, my 2023 Mazda CX-30 AWD exhibited sudden RPM lock and inability to shift, with delayed and jerky acceleration. Dashboard warning lights activated including transmission malfunction indicators. DTCs P0756 (Shift Solenoid B Stuck Off) and P0780 (Shift Malfunction) were set. The vehicle was taken to an authorized Mazda dealership. The dealer confirmed the concern and

NHTSA complaint 11754216, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING Filed May 14, 2026

towed · 37,000 miles

The contact owns a 2023 Mazda. The contact stated that the vehicle was braking randomly while driving. There was an unknown malfunction code that flashed quickly. The steering was stiff and failed to turn. The steering wheel adjusted and guided the vehicle into the wrong lane. The RPM was sporadically reeving. The RPM increased, and the vehicle stalled without acceleration. There was smoke emerging from the hood. There was oil leaking. The vehicle failed to turn off and on. The fuel gauge and infotainment center were not working properly. The contact stated that while leaving the local dealer, the vehicle stalled. The battery was replaced. The vehicle was towed to another unknown local

NHTSA complaint 11737807, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Filed April 29, 2026

Unexpected Automatic Emergency Braking Activation at Highway Speeds in Cold Temperatures. Description: I am reporting a safety issue with a 2023 Mazda CX-30 involving the collision avoidance / automatic emergency braking system. While driving at highway speeds, the system activates a forward collision warning (audible alert and dashboard indicator), followed almost immediately by automatic braking, even when there are no vehicles, obstacles, or pedestrians ahead. Conditions When Issue Occurs: * Ambient temperature: below ~40°F (4°C) * Road conditions: cold, often icy or snowy * Speed: highway speeds 45-75 * Environment: clear roadway, no visible hazards * visibility : clear System Behavior:

NHTSA complaint 11734610, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda CX-30

Model year	Complaints	Recalls	Deaths
2025	26	1	—
2024	31	2	—
2022	33	1	—
2021	101	2	—
2020	33	3	—

Other 2023 Mazda models

CX-5 63 CX-50 63

Complaints on file, same model year.

Every Mazda on this site — 82 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

Complaints: NHTSA's ODI complaint file, published October 2, 2026. One complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall campaign API, newest campaign on this vehicle filed April 18, 2023.
Investigations: NHTSA's ODI investigation file, published October 2, 2026.

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by guarledes
Independent developer and analyst