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Mazda · NHTSA safety record

2025 Mazda CX-70

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 50 safety complaints about the 2025 Mazda CX-70 with the US government. Of those, 2 describe a crash, 4 people were injured and no death is recorded. 4 recall campaigns are open against it, covering the electrical system and the power train.

The most complained-about system is lane departure warning, named in 19 complaints, 38% of the total. The typical failure was reported at 5,000 miles, the median across the 5 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2024 to August 2026 · How this is counted

What is on file

50 complaints on file

50

Complaints

2

Describe a crash

0

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
LANE DEPARTURE 19 · 38%
FORWARD COLLISION AVOIDANCE 9 · 18%
POWER TRAIN 7 · 14%
ENGINE 5 · 10%
UNKNOWN OR OTHER 5 · 10%
ELECTRICAL SYSTEM 4 · 8%
FUEL/PROPULSION SYSTEM 4 · 8%
SERVICE BRAKES 4 · 8%
STEERING 4 · 8%
AIR BAGS 2 · 4%
BACK OVER PREVENTION 2 · 4%
STRUCTURE 2 · 4%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 50.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 23.

28 21 14 7
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Mazda CX-70, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

25V568000 · September 2, 2025

The defect
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
The risk
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
The remedy
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Mazda North American Operations · up to 104,854 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

24V817000 · October 31, 2024

The defect
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
The risk
Loss of drive power increases the risk of a crash.
The remedy
Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Mazda North American Operations · up to 14,902 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

24V815000 · October 31, 2024

The defect
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
The risk
Loss of drive power increases the risk of a crash.
The remedy
Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Mazda North American Operations · up to 31,488 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

24V814000 · October 31, 2024

The defect
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
The risk
An ESU that does not function properly, increases the risk of a crash.
The remedy
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

Mazda North American Operations · up to 80,915 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

As I was stopped on [XXX] waiting to turn left onto [XXX] , another vehicle struck mine from the rear, at approximately 50mph. The seat belt did not immediately lock, compromising my safety. I slid upward, partially out of the seat belt striking my head on the headliner and the belt caused a large bruise on my upper left arm. Additionally, the air bags did not deploy, but a spray of chemical came out onto me from the dash. The chemical sprayed onto the right side of my neck and collar bone, leaving a burning sensation. A week after this wreck, all the skin that was contacted by the spray, began peeling off, like a sunburn peel does. After this wreck, a warning notice appeared on my dash

NHTSA complaint 11670599, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · towed · 100 miles

The contact owns a 2025 Mazda CX-70. The contact stated while parking the vehicle, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that while the brake pedal was depressed, the vehicle jerked forward and hit a huge rock before crashing into two trees. The contact stated that she may have nudged the cruise control switch, however her foot was still on the brake pedal. The contact lost control of the vehicle. The contact stated that the failure occurred in the Mountain America Credit Union parking lot. In addition, the contact stated that the air bags deployed and there was a lot of smoke in the interior of the vehicle. The fire department

NHTSA complaint 11616699, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured

Incident details: While driving under winter road conditions, the vehicle experienced a brief slide. During this slide, the vehicle lightly scrapped a curb, leaving a minor mark on the wheel. Despite this, the airbags deployed unexpectedly. There was no collision, no rollover, and no other object was struck, and there is no visible exterior damage to the vehicle. ________________________________________ What component or system failed or malfunctioned, and is it available for inspection upon request? The suspected malfunction involves the airbag system, potentially including the airbag control module (ACM), crash sensors, or the electronic stability control (ESC) system. The airbags

NHTSA complaint 11711011, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION

crash

Within 100 days of purchasing the CX70 new ,we noticed that the collision avoidance system was malfunctioning . It would alert when no car was near us . It did not alert every time a car was actually in our right blind spot or moving through our right blind spot . The malfunctions were random and happened in a variation of conditions and driving situations . We began to mistrust the system and continually disregarded many of its alerts . The old boy who cried Wolf sinerio.We took the car into a Mazda dealer in [XXX] ,FINDLAY MAZDA they told us that the system is malfunctioning but the software fix is not yet available from the manufacturer Mazda. We were told to wait for contact from Mazda

NHTSA complaint 11760122, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HATCHBACK/LIFTGATE
While unloading cargo from the rear of my 2025 Mazda CX-70, I activated the power liftgate(key was in pocket ) to close while i was reach back cargo . As the liftgate was closing, it struck me in my head and continued closing instead of stopping or reversing. I had to quickly move out of the way to avoid further injury. The obstacle detection feature did not appear to function as expected. I am concerned this could cause injuries to other owners, especially children or older adults.When I demonstrated my concern to the dealership using a soft pillow ( today when i wen to change oil 7-31-26), the liftgate compressed the pillow before reversing only a few inches. I remain concerned that the

NHTSA complaint 11754071, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle Information I am reporting multiple persistent safety-related defects in my 2025 Mazda CX-70 that began immediately after purchase and continue despite repeated service visits, software updates (including MSP66 on July 9, 2026), and good-faith repair attempts. These defects substantially impair the vehicle’s safety, drivability, reliability, and security. • Warning Lights & Phantom Braking: Brake messages and related warnings on the cluster appeared on the drive home from the dealership shortly after purchase, even with no obstacles present. Intermittent false warnings have continued. • Shifter / Transmission Behavior & Hard Shifting: Intermittently fails to engage Drive after

NHTSA complaint 11752344, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST
Multiple instances while driving on the highway with cruise control and lane keep assist on - on a bend slight turn the car veered into the other lane across the lane lines - even with other cars present. Additionally, it does not auto steer away from a blind spot collision - had I not noticed the car there would have been an accident.

NHTSA complaint 11749876. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This happens often. On a trip to Florida of 1200 miles, it happened 12 times each way. After being slowed in the right lane by a car in front driving slower tan my set cruise speed, I signal and move to an empty (in front of me) left lane. Instead of accelerating to resume my set cruise speed, the car decelerates abruptly by as much as 10 mph. If a car is following me and most logically is expecting me to accelerate after moving to the left lane, that car's driver is surprised and risks rear ending me. I took the car in to service this issue. Mazda has a Service Alert (SA-007/24. The conclusion of the SA is basically it is what it is. I think that this is a serious safety issue. I have a

NHTSA complaint 11746021, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION
There have been several false blind spot monitoring alerts since I received vehicle. It seems to get worse with time. Now on freeway trips it’s almost constant leaving no trust with alerts

NHTSA complaint 11740984. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2025 Mazda models

CX-50 38 CX-90 30 CX-30 26 CX-50 Hybrid 9 MAZDA3 8

Complaints on file, same model year.

Every Mazda on this site — 82 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst