CSR

Ford · NHTSA safety record

2013 Ford E-150

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 19 safety complaints about the 2013 Ford E-150 with the US government. Of those, 1 describes a crash, 2 people were injured and no death is recorded. 6 recall campaigns are open against it, covering adaptive and mobility equipment and the fuel system.

The most complained-about system is the power train, named in 7 complaints, 37% of the total. The typical failure was reported at 82,800 miles, the median across the 16 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2014 to December 2019 · How this is counted

What is on file

19 complaints on file

19

Complaints

1

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
POWER TRAIN 7 · 37%
ENGINE 6 · 32%
UNKNOWN OR OTHER 4 · 21%
ELECTRICAL SYSTEM 2 · 11%
ELECTRONIC STABILITY CONTROL (ESC) 2 · 11%
STRUCTURE 2 · 11%
AIR BAGS 1 · 5%
EQUIPMENT ADAPTIVE/MOBILITY 1 · 5%
FUEL/PROPULSION SYSTEM 1 · 5%
SERVICE BRAKES 1 · 5%
STEERING 1 · 5%
VEHICLE SPEED CONTROL 1 · 5%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 19.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 7.

8 6 4 2
14 15 16 17 18 19

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2019.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2013 Ford E-150, and it is a separate question from what owners report going wrong later.

Test Passenger VAN RWD
Overall Not rated
Frontal crash Not rated
Frontal, driver Not rated
Frontal, passenger Not rated
Side crash Not rated
Side barrier Not rated
Side pole Not rated
Rollover
Chance of rollover 27.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

6 on file

EQUIPMENT ADAPTIVE/MOBILITY

15V729000 · November 4, 2015

The defect
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Mobility Works (WMK Inc.) · up to 667 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V706000 · November 5, 2014

The defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Cummings Mobility Conversion & Supply · up to 34 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V641000 · October 10, 2014

The defect
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Mobility Works (WMK Inc.) · up to 834 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V584000 · September 23, 2014

The defect
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

National Van Builiders, Inc. · up to 45 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V232000 · May 2, 2014

The defect
WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
The risk
If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
The remedy
Mobility will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began on June 4, 2014. Owners may contact Mobility customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].

Mobility Works (WMK Inc.) · up to 14 vehicles across all model years covered

FUEL SYSTEM, OTHER:STORAGE

14V097000 · March 4, 2014

The defect
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
The risk
If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
The remedy
Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

Landi Renzo USA · up to 343 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

EQUIPMENT ADAPTIVE/MOBILITY

2 injured · crash · 1,500 miles

HIGH SPEED FRONT END IMPACT ACCIDENT AND ALL AIRBAGS FAILED TO DEPLOY CAUSING SERIOUS BODILY INJURY. *TR

NHTSA complaint 10615842. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

110,000 miles

TRANSMISSION FAILURE AT 110,000 MILES, KNOWN ISSUE THAT WAS COVERED UNDER FORD TECHNICAL SERVICE BULLETIN TSB 13-4-23, FOR MY OTHER FORD E150 2012 ECONOLINE VAN VIN# [XXX], THE SAME TRANSMISSION FAILURE ON BOTH VEHICLES ONE WAS COVERED THE 2013 IS NOT, BUT SAME FAILURE MODE. I WOULD LIKE FORD TO REPLACE THE KNOWN FAULTY TRANSMISSION. WOULD NOT HONOR THE TSB BECAUSE IT DID NOT EXTEND TO THE 2013 VEHICLE, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA complaint 11287944. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)
RECALL 19S07 THE 1ST TIME WAS DRIVING 72MPH DOWN THE INTERSTATE AND THE TRUCK DOWNSHIFTED CAUSING US TO BE JOLTED AND AN 18 WHEELER TO ALMOST REAR END US. RECEIVED THE RECALL LETTER FROM FORD (LITERALLY 2 WEEKS AFTER IT 1ST HAPPENED) FOR A SENSOR TO BE RESET BC OF TRUCK SUDDENLY DOWNSHIFTING WHILE IN MOTION. AFTER DEALERSHIP FINISHED TRUCK STILL WAS DOWNSHIFTING WHILE IN MOTION ON HIGHWAY OR STREET AT ANY SPEED. TOOK TRUCK BACK AND THEY RESET AGAIN. TRUCK STILL CONTINUES TO DOWNSHIFT WHILE IN MOTION. WAS ALMOST REAR ENDED AGAIN IN HIGHWAY. IT IS HARD TO STEER AND CONTROL WHEN IT HAPPENS ON THE HIGHWAY. HAVE TO PULL OVER AND RESTART ENGINE TO BE ABLE TO GO AGAIN. FORD IS SAYING WE HAVE TO

NHTSA complaint 11191301, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
RECALL #19S07. WHEN I CALLED STONEHAM FORD ON MARCH 19 I WAS TOLD THAT THE NEXT AVAILABLE APPOINTMENT IS MAY 14, TOTALLY UNACCEPTABLE.

NHTSA complaint 11189926. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

93,000 miles

TRANSMISSION SLIPPING. FORD DEALER SAYS WE NEED NEW TRANSMISSION. OCCURS WHEN CAR IS MOVING....SEEMS TI BE THIRD GEAR.

NHTSA complaint 11156575. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

80,000 miles

DRIVE TRAIN WENT OUT COMPLETE MOTOR HAD TO BE REPLACED

NHTSA complaint 11139664. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

71,100 miles

I PURCHASED MY 2013 FORD F-150 V6 3.5L FROM JONS FRIENDLY USED CARS BACK IN APRIL OF 2017. THE TRUCK HAS BEEN DOING FINE UNTIL RECENTLY (LAST 2 DAYS). AS I WAS ON MY WAY TO WORK, THE TRUCK WAS DELAYING W/SHIFTING, THE SPEEDOMETER DROPPED TO ZERO AND WHICH PUT THE TRUCK INTO FAILSAFE. AFTER LOOKING INTO THIS AND IDENTIFYING THE CODE (P0270), IT CONFIRMED THE SYMPTOMS I WAS EXPERIENCING. I GUESS I'M WONDERING IS THIS GOING TO BE SOMETHING THAT NEED TO REPLACE (OUT OF POCKET) OR IS FORD OR THE DEALERSHIP NEEDING TO GET THIS REPLACED IF IT'S BEEN IDENTIFIED/POSTED ON THE TSB. HOW CAN I SEE IF MY CAR IS COVERED OR NOT?

NHTSA complaint 11128251. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford E-150

Model year Complaints Recalls Deaths
2016 8 1 —
2015 8 2 —
2012 12 8 —
2011 23 11 —
2010 10 7 —

Other 2013 Ford models

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst