CSR

Ford · NHTSA safety record

2011 Ford E-150

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

23

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2011 Ford E-150 have filed 23 safety complaints with NHTSA between June 2011 and December 2020. The most complained-about system is the power train, named in 5 of them (22%). The typical failure was reported at 37,500 miles, the median across the 20 complaints that gave an odometer reading.

NHTSA has issued 11 recalls covering this vehicle.

Recalls (11)

EQUIPMENT ADAPTIVE/MOBILITY

15V729000 · November 4, 2015

The defect
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Mobility Works (WMK Inc.) · up to 667 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V706000 · November 5, 2014

The defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Cummings Mobility Conversion & Supply · up to 34 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V641000 · October 10, 2014

The defect
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Mobility Works (WMK Inc.) · up to 834 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V584000 · September 23, 2014

The defect
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

National Van Builiders, Inc. · up to 45 vehicles across all model years covered

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

14V426000 · July 10, 2014

The defect
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
The risk
A propane leak in the presence of an ignition source increases the risk of a fire.
The remedy
Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

Roush Performance Products, Inc. · up to 36 vehicles across all model years covered

FUEL SYSTEM, OTHER:STORAGE

14V097000 · March 4, 2014

The defect
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
The risk
If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
The remedy
Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

Landi Renzo USA · up to 343 vehicles across all model years covered

EQUIPMENT

13V261000 · June 21, 2013

The defect
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
The risk
If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
The remedy
Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

Mobility Works (WMK Inc.) · up to 37 vehicles across all model years covered

FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

11V450000 · August 31, 2011

The defect
ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
The risk
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy
ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

ROUSH PERFORMANCE PRODUCTS, INC. · up to 101 vehicles across all model years covered

VISIBILITY:WINDSHIELD

11V445000 · August 26, 2011

The defect
Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."
The risk
The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.

FORD MOTOR COMPANY · up to 4,532 vehicles across all model years covered

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

11V307000 · May 31, 2011

The defect
ROUSH PERFORMANCE PRODUCTS IS RECALLING CERTAIN 2011 FORD E-SERIES VANS EQUIPPED WITH 5.4 OR 6.8 LITER ENGINES THAT HAVE BEEN ALTERED BY ROUSH TO OPERATE USING THE ROUSH LIQUID PROPANE AUTOGAS FUEL SYSTEM. A VALVE IN THE SYSTEM MAY HAVE BEEN MISMACHINED ALLOWING A PROPANE LEAK.
The risk
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A VEHICLE FIRE.
The remedy
ROUSH WILL REPLACE THE DEFECTIVE VALVE WITH A CORRECTLY MACHINED ONE. ALL THE AFFECTED VEHICLES HAVE BEEN REPAIRED, THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

ROUSH PERFORMANCE PRODUCTS, INC. · up to 15 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:POWER ADJUST

11V246000 · April 20, 2011

The defect
FORD IS RECALLING CERTAIN MODEL YEAR 2011 E-150, E-250, E-350 AND E-450 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." IT MAY BE POSSIBLE THAT UNDER UNUSUALLY HIGH LOADS, SUCH AS DURING A CRASH, THE DRIVER POWER SEAT TRACK WORM GEAR MAY FRACTURE.
The risk
IN THE EVENT OF A CRASH OR OTHER CIRCUMSTANCES OF SEVERE LOADING, THE WORM GEAR COULD FRACTURE AND ALLOW THE SEAT TO SHIFT UNRESTRAINED FORWARD OR BACKWARD INCREASING THE RISK AND/OR SEVERITY OF INJURIES TO THE DRIVER.
The remedy
DEALERS WILL INSPECT THE DRIVER'S SEAT TRACK ASSEMBLY, AND IF NECESSARY, REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

FORD MOTOR COMPANY · up to 192 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 23.

POWER TRAIN 5 22%
STEERING 5 22%
ENGINE 4 17%
ELECTRICAL SYSTEM 3 13%
SERVICE BRAKES 3 13%
FUEL/PROPULSION SYSTEM 2 9%
SUSPENSION 2 9%
FUEL SYSTEM, GASOLINE 1 4%
STRUCTURE 1 4%
TIRES 1 4%
UNKNOWN OR OTHER 1 4%
VEHICLE SPEED CONTROL 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 4.

2011 2015 2020
2011 to 2020

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

crash · 82,000 miles

AT ANY SPEED IT WILL SHIFT INTO 1ST GEAR WITHOUT WARNING. SPEEDOMETER WILL FLUCTUATE BETWEEN 0-65MPH. REAR WHEELS LOCK UP, AND YOU WILL LOOSE CONTROL OF VEHICLE. A COUPLE HOURS AGO, ON THE FREEWAY IT SHIRTED TO 1ST GEAR, LOCKED UP THE REAR END, AND THE CAR BEHIND ME CRASHED INTO CENTER DIVIDER TRYING TO AVOID ME. THIS LOCK UP HAS HAPPENED 4 TIMES ON FREEWAY AND MANY TIMES ON STANDARD ROADWAY. I TOOK IT TO FORD AND THEY SAID IT NEEDED A RE-FLASH OF THE COMPUTER, AND THAT WOULD FIX THE PROBLEM. THAT WAS ON SATURDAY 2/18, AND IT JUST DID IT AGAIN MONDAY 2/20. I ENDED UP FACING THE WRONG WAY ON THE RAINY FREEWAY. IT IS NOW AT THE FORD DEALER AGAIN. THEY SAY IT COULD BE COVERED UNDER THE RECALL

NHTSA complaint 10955638, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

55 miles

PREMATURE LOWER BALLJOINT FAILURE. DRIVER AND PASSENGER SIDES. WHILE DRIVING FORWARD OR REVERSE AND TURNING RIGHT OR LEFT OR WHEN BRAKING YOU WOULD HEAR POPPING AND TIRE RUBBING SOMETHING UNDERNEATH. VEHICLE HAD ONLY 55,000 MILES DISPLAYED ON THE ODOMETER. THIS OCCURRED AT WHEN VAN WAS IN MOTION.

NHTSA complaint 11382903. Filed by an owner and not verified by NHTSA or by us.

ENGINE

56 miles

WHEN ENGINE IS STARTED IN THE MORNINGS YOU CAN HEAR A KNOCKING SOUND WHICH SEEMS TO SUBSIDE AS THE ENGINE IS WARMING. I'VE BEEN WATCHING THE VIDEO ON YOUTUBE ABOUT THE CATASTROPHIC CONSEQUENCES THIS WILL EVENTUALLY OCCUR IF THE CAUSE IS NOT DISCOVERED AND REPAIRED. PLEASE REFER TO YOUTUBE VIDEOS FORDTECHMAKEULOCO SEE THE 2004-2015 TITLED FORD F-150/E-150 LOWER BALLJOINT REPLACEMENT AND HOW A FAILED $4.00 PART TURNED INTO A $7,000 MOTOR REPAIR. OIL PUMPS ALSO. HAPPENS IN THE DRIVEWAY IDLING . FORD DEALER WANTED $125. TO DIAGNOSE THIS MORNING THURSDAY 12/10/2020.

NHTSA complaint 11382912. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

160,000 miles

VACUUM PUMP MAKING NOISE WHEN BACKING UP AND TURNING. MY MECHANIC SAID THERE IS RECALL ON 2011-2012 FORD F-150 AND I CALLED DEALER FROM WHICH I PURCHASED AND WAS TOLD NO RECALL ON MY TRUCK. I FEEL THIS IS A SAFETY ISSUE WITH BRAKES AND SHOULD BE COVERED IN EXTENDED WARRANTY

NHTSA complaint 11222863. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
ODOMETER READ 136,707 ON 5-12-17 / 2-19-19 READ 136,708 DEALER WOULD NOT EXPLAIN

NHTSA complaint 11204625. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

100,000 miles

TRANSMISSION SUDDENLY DOWNSHIFTS INTO 1ST AND JUMPS A LITTLE WHEN IN MOTION. USUALLY HAPPENS AT SPEEDS UNDER 20 MPH

NHTSA complaint 11180262. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I STARTED GETTING A CHECK FUEL INLET WARNING OCCASIONALLY AND THEN MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE VEHICLE IN FOR SERVICE. I WAS INFORMED THAT THE CANISTER PURGE VALVE WAS FAULTY AND WAS IN NEED OF REPLACEMENT AT THE COST OF $341. AS IT WERE MY 2010 FORD FUSION HAS THE VERY SAME PART BEING REPLACE AS PART OF A SAFETY RECALL. I NOTED THIS TO BOTH MY FORD DEALER AND FORD CUSTOMER SERVICE BUT I AM STILL RESPONSIBLE FOR THE REPAIR. MY QUESTION IS WHY IT'S A SAFETY RECALL IN ONE INSTANCE BUT AN OWNERS RESPONSIBILITY IN ANOTHER.

NHTSA complaint 11010235. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford E-150

Model year Complaints Recalls Deaths
2016 8 1
2015 8 2
2013 19 6
2012 12 8
2010 10 7

Other 2011 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst