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Mitsubishi · NHTSA safety record

2014 Mitsubishi Outlander

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 45 safety complaints about the 2014 Mitsubishi Outlander with the US government. Of those, 9 describe a crash, 9 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the air bags, named in 12 complaints, 27% of the total. The typical failure was reported at 30,000 miles, the median across the 37 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2013 to September 2023 · How this is counted

What is on file

45 complaints on file

45

Complaints

9

Describe a crash

0

Mention fire

9

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 12 · 27%
POWER TRAIN 7 · 16%
SEAT BELTS 7 · 16%
VISIBILITY/WIPER 5 · 11%
STRUCTURE 4 · 9%
UNKNOWN OR OTHER 4 · 9%
VEHICLE SPEED CONTROL 4 · 9%
ELECTRICAL SYSTEM 3 · 7%
ELECTRONIC STABILITY CONTROL (ESC) 2 · 4%
EQUIPMENT ADAPTIVE/MOBILITY 2 · 4%
SERVICE BRAKES 2 · 4%
EQUIPMENT 1 · 2%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 45.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 9.

12 9 6 3
13 14 15 16 17 18 19 20 21 22 23

This is the year the complaint was filed, not the year the failure happened. The range runs from 2013 to 2023.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2014 Mitsubishi OUTLANDER, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 16.4% 18.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

26V252000 · April 20, 2026

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
The risk
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The remedy
MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.

Mitsubishi Motors North America, Inc. · up to 108,046 vehicles across all model years covered

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

25V507000 · August 7, 2025

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
The risk
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The remedy
MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

Mitsubishi Motors North America, Inc. · up to 121,529 vehicles across all model years covered

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

20V403000 · July 13, 2020

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
The risk
An unrestrained occupant has an increased risk of injury in the event of a crash.
The remedy
MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.

Mitsubishi Motors North America, Inc. · up to 177,000 vehicles across all model years covered

PARKING BRAKE

18V070000 · January 26, 2018

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2016 Outlander and 2013-2016 Outlander Sport vehicles. Water may enter the rear brake calipers causing the parking brake actuator shafts to corrode and possibly bind.
The risk
If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will inspect the rear brake calipers and replace the parking brake boot and lever or the brake caliper body, as necessary. Dealers will also replace the piston assembly of the rear brake caliper. These repairs will be performed free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-002.

Mitsubishi Motors North America, Inc. · up to 170,354 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 65,000 miles

I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON

NHTSA complaint 11020503, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

2 injured · 68,500 miles

I PLACED MY CHILD IN THE CAR SEAT IN THE REAR SEAT OF THE VEHICLE. IT WAS A WARM DAY SO ONCE SHE WAS SAFELY FASTENED, I STARTED THE CAR TO RUN THE AIR CONDITIONER. IT HAS A KEYLESS START AND THE KEYS WERE IN MY POCKET. ONCE THE CAR WAS STARTED, I GOT OUT TO GO BACK TO THE BACK SEAT WITH MY DAUGHTER WHILE WE WAITED ON MY WIFE, WHO WAS STILL IN THE RESTAURANT PAYING THE BILL. WHEN I GOT OUT OF THE CAR, THE KEYS WERE STILL IN MY POCKET. I CLOSED THE DRIVER DOOR. IT STARTED BEEPING BECAUSE THE KEYS WERE NOT PRESENT (THEY WERE IN MY POCKET, NOT THE INTERIOR OF THE VEHICLE). THIS CAUSED THE DOORS TO LOCK. I TRIED TO OPEN ALL OF THE DOORS, THEY WERE ALL LOCKED. THE KEY FOB WOULD NOT UNLOCK THE

NHTSA complaint 11207131, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 23,000 miles

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, SHOULDER, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. UPDATED 03/08/16*LJ UPDATED 03/16/16*JB

NHTSA complaint 10795044. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 30,000 miles

I HAD A VERY BAD ACCIDENT AND MY CAR GOT TOTALED BUT AIRBAGS DID NOT DEPLOYE

NHTSA complaint 10884547. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The car just did not start the morning I was headed to work. I had someone inspect my vehicle as I was unsure why is just randomly stopped working It has not been inspected by the manufacturer I did not get no warning of some sort it just didn’t start one morning

NHTSA complaint 11542080. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission has filled me twice now. The first time the transmission out was when the car is at approximately 42,000 miles. The first time it went out we were able to pull over safely, but it just gave out while going high speeds on the highway. The second time was luckily in my neighborhood where we were able to coast it back home. Both times not much warning was given. The first time was the one that put us and others at risk being on a road with 60+ speed limits.

NHTSA complaint 11491195. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I rear-ended a car after they came to a complete stop at a green light on a road with a 50mph speed limit. I attempted to stop but in the rain my car hydroplaned, and I hit them. Upon impact my seatbelt did not lock up and my airbags didn't deploy despite the fact that I was going at least 20mph. I ended up hitting the steering wheel pretty hard and still have pain, spasms, and soreness.

NHTSA complaint 11466658. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

120,000 miles

The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.

NHTSA complaint 11433858. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

76,000 miles

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V403000 (SEAT BELTS) AT AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO). UPON PICKING UP THE VEHICLE, THE CONTACT STATED THAT THE SEAT BELT COVER WAS FRACTURED. THE CONTACT INFORMED THE DEALER OF HER CONCERN REGARDING THE SEAT BELT AND WAS INFORMED THAT THE REPLACEMENT PART TO REPAIR THE SEAT BELT WOULD BE ORDERED. THE CONTACT STATED AFTER 4 MONTHS, THE SEAT BELT WAS STILL NOT REPAIRED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO) WHERE IT WAS

NHTSA complaint 11416116, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

61,750 miles

THE REARVIEW CAMERA SYSTEM SUDDENLY QUIT SHOWING VIDEO WHEN I PUT THE CAR IN REVERSE. THE CAMERA ITSELF STILL WORKS AS I CAN GO INTO THE SETTINGS FOR BRIGHTNESS, COLOR, ETC., THE BACK UP SENSORS STILL BEEP WHEN I AM BACKING UP AND THE REVERSE LIGHTS STILL WORK AS WELL. FROM LOOKING AT THE MITSUBISHI FORUM ( , APPARENTLY THIS IS AN ISSUE FOR MANY PEOPLE. ONE FORUM MEMBER STATES AN ETACS CODING ENTRY CALLED 'REAR_CMR_PRST' SAYS IT IS 'NOT PRESENT.' I FEEL THIS IS MOST DEFINITELY A SAFETY ISSUE, PARTICULARLY WHEN BACKING OUT OF A PUBLIC PARKING SPOT. I REALIZE THIS IS A CONVENIENCE ITEM FOR MY YEAR OF VEHICLE (2014), BUT SINCE THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007

NHTSA complaint 11415284, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mitsubishi Outlander

Model year Complaints Recalls Deaths
2025 15 1 —
2024 26 1 —
2023 47 2 —
2022 216 7 —
2020 31 3 —
2019 29 5 —
2018 57 6 —
2017 51 6 —
2016 145 8 —
2015 53 5 —
2013 26 5 —
2012 22 6 —
2011 58 8 —
2010 60 10 —

Other 2014 Mitsubishi models

Mirage 44 Outlander Sport 41 Lancer 16

Complaints on file, same model year.

Every Mitsubishi on this site — 46 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst