CSR

Mitsubishi · NHTSA safety record

2011 Mitsubishi Outlander

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

58

Complaints

3

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2011 Mitsubishi Outlander have filed 58 safety complaints with NHTSA between March 2011 and April 2026. The most complained-about system is the engine, named in 19 of them (33%). The typical failure was reported at 64,000 miles, the median across the 28 complaints that gave an odometer reading.

NHTSA has issued 8 recalls covering this vehicle.

Recalls (8)

STRUCTURE:FRAME AND MEMBERS

20V279000 · May 18, 2020

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
The risk
A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.

Mitsubishi Motors North America, Inc. · up to 141,200 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

18V069000 · January 26, 2018

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.
The risk
If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-001.

Mitsubishi Motors North America, Inc. · up to 141,053 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

17V461000 · July 20, 2017

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
The risk
Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The recall began July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-003.

Mitsubishi Motors North America, Inc. · up to 100,082 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

16V791000 · October 31, 2016

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2007-2013 Outlander vehicles manufactured September 8, 2006, to March 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.
The risk
Loss of wiper function can reduce visibility and increase the risk of a crash.
The remedy
MMNA will notify owners, and dealers will replace the rubber boot on the ball joint to prevent water intrusion. Additionally, they will inspect the wiper motor crank arm for excessive play, replacing it as necessary. These repairs will be done free of charge. The recall began on July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-009.

Mitsubishi Motors North America, Inc. · up to 100,082 vehicles across all model years covered

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

16V458000 · June 23, 2016

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
The risk
A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.

Mitsubishi Motors North America, Inc. · up to 194,674 vehicles across all model years covered

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

15V233000 · April 20, 2015

The defect
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2009-2011 Lancer vehicles manufactured March 16, 2009, to March 30, 2011, 2010-2011 Lancer Sportback vehicles manufactured June 17, 2009, to December 1, 2010, 2010-2011 Lancer Evolution vehicles manufactured July 14, 2009, to January 7, 2011, 2009-2011 Outlander vehicles manufactured February 10, 2009, to June 22, 2011, and 2011 Outlander Sport vehicles manufactured August 26, 2010, to November 19, 2010. In the affected vehicles, the blower motor may fail.
The risk
Failure of the blower motor may reduce the performance of the windshield defroster, diminishing the driver's visibility and increasing the risk of a crash.
The remedy
Mitsubishi will notify owners, and dealers will replace a suspect blower motor, free of charge. The recall began on June 15, 2015. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-15-003.

Mitsubishi Motors North America, Inc. · up to 76,958 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

14V562000 · September 12, 2014

The defect
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2008-2011 Lancer, Lancer Evolution, and Outlander; 2009-2011 Lancer Sportback, Lancer Rilliart, and Lancer Sportback Ralliart; and 2011 Outlander Sport vehicles. The affected vehicles, manufactured with 4B1 engines, have an engine pulley and belt arrangement for turning the alternator, the cooling fan and the power steering pump (if equipped). These pulleys may experience unusual wear and allow for belt detachment.
The risk
If the drive belt detaches, the battery may discharge, resulting in an engine stall, increasing the risk of a crash.
The remedy
Mitsubishi will notify owners, and dealers will replace the drive belt with a rubber belt. Drive pulleys that are excessively worn will be replaced. These repairs will be performed free of charge. The recall began on October 15, 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-009.

Mitsubishi Motors North America, Inc. · up to 165,923 vehicles across all model years covered

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

14V366000 · June 25, 2014

The defect
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander vehicles equipped with a 6-speed automatic transmission. Additionally, Mitusbishi is recalling certain 2007-2012 Outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have insufficient clearance between the power steering pressure tube and the converter housing of the automatic transmission. As a result of the contact, the power steering pressure tube may develop a hole and leak power steering fluid.
The risk
A power steering fluid leak could result in a loss of steering assistance, increasing the risk of a crash.
The remedy
Mitsubishi will notify owners, and dealers will replace the power steering pressure tube and return tube, free of charge. The recall began in August 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-006.

Mitsubishi Motors North America, Inc. · up to 203 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 58.

ENGINE 19 33%
ELECTRICAL SYSTEM 9 16%
UNKNOWN OR OTHER 8 14%
VISIBILITY/WIPER 8 14%
ENGINE AND ENGINE COOLING 7 12%
POWER TRAIN 6 10%
AIR BAGS 4 7%
SUSPENSION 4 7%
VEHICLE SPEED CONTROL 4 7%
EXTERIOR LIGHTING 3 5%
FUEL/PROPULSION SYSTEM 3 5%
SERVICE BRAKES 3 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 10.

2011 2018 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 53,879 miles

TL* THE CONTACT OWNED A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUFFERED CHEST AND A ROTATOR CUFF INJURY. THE FAILURE MILEAGE WAS 53,879.

NHTSA complaint 10871088. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash

HAVING THIS ACIDENT ON A BRIGHT SUNNY DAY, IN THE AFTERNOON DURING RUSH HOUR. THE COMPLETE FRONT END WAS TORN OFF THE VEHICLE CAUSING $8.0000.00 DOLLARS . MY PROBLEM IS THAT NON OF THE AIR BAGS DEPLOYED. THAT WAS UPSETTING CONSIDERING THE EXTENT OF DAMAGE.

NHTSA complaint 10403148. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 27,000 miles

CAR WAS STRUCK ON HIGHWAY ON ITS SIDE AND WAS PUSHED OFF THE ROAD THROUGH 30FT OF TREES. DAMAGE TO ALL SIDES OF CAR (TOTALED) EXCEPT REAR. NO AIR BAG WENT OFF DESPITE SEVERITY OF CRASH. *TR

NHTSA complaint 10482354. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed

2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. *AS THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.*JS *JS

NHTSA complaint 10918395. Filed by an owner and not verified by NHTSA or by us.

ENGINE
What component or system failed or malfunctioned, and is it available for inspection? The engine experienced catastrophic internal failure. A connecting rod broke and punctured the engine block, rendering the vehicle completely inoperable. This failure is consistent with overheating and internal engine damage. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? The failure occurred suddenly while driving, without warning. The vehicle lost power immediately, which could have resulted in loss of control, inability to accelerate, and exposure to traffic hazards. This created a serious safety risk to myself and others on the

NHTSA complaint 11732167, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I am submitting this complaint regarding Peachtree Mitsubishi, located at 4474 Buford Hwy, Atlanta, GA 30341, for their failure to properly address a critical safety recall on my vehicle: Mitsubishi Recall SR-20-003REV_1 (NHTSA Campaign Number 20V-279) — Crossmember Corrosion, which poses a serious risk of lower control arm detachment, potentially resulting in loss of vehicle control and collision. Timeline of Events & Misrepresentation: I brought my vehicle to Peachtree Mitsubishi specifically to have the recall repair performed. The dealership claimed the recall work was completed and assured me the car was in excellent condition. Shortly afterward, I experienced issues with the vehicle

NHTSA complaint 11694564, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The car has severe rust on the frame to the point of the rust corroding a hole in the frame making it unsafe to drive. Black paint has been applied to conceal the extent of the rust, demonstrating clear intent to mislead and a disregard for human safety. The catalytic converter has been aftermarket welded into place and failing emissions. Other repairs needed cannot be done because the rust damage is to bad for mechanics to risk removing the bolts. Yes, the car is available for inspection. This dealership endangered my life, the lives of my loved ones and other drivers on the road with us by allowing us to drive a car with a damaged frame with could have caused a major accident. I took the

NHTSA complaint 11653563, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Since I bought my car in 2021 the air bag system sensor goes off as well as the seatbelt light even if my seatbelt is on.

NHTSA complaint 11647273. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Consumes ( Burns ) good amount of oil

NHTSA complaint 11566013. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Was driving the car and it totally lost power to everything. Had to pull over immediately with whatever power I had left to have the car roll to a stop. Multiple lights came on the dash. Notification came on the screen saying car can not communicate, engine is over heating. Tried to turn off car and back on and it would do nothing at all. Car has been at mechanic for 3 weeks they believe it is the ecu/psu but when replacing car continue to act up and not start.

NHTSA complaint 11533521. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mitsubishi Outlander

Model year Complaints Recalls Deaths
2024 26 1
2023 45 2
2022 209 7
2020 31 3
2019 29 5
2018 55 6
2017 51 6
2016 142 8
2015 52 5
2014 45 4
2013 26 5
2012 22 6
2010 60 10

Other 2011 Mitsubishi models

Every Mitsubishi on this site — 45 vehicles, 119 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst