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Mitsubishi · NHTSA safety record

2017 Mitsubishi Outlander

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 51 safety complaints about the 2017 Mitsubishi Outlander with the US government. Of those, 7 describe a crash, 4 people were injured and no death is recorded. 6 recall campaigns are open against it.

The most complained-about system is the brakes, named in 12 complaints, 24% of the total. The typical failure was reported at 34,000 miles, the median across the 29 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2017 to May 2026 · How this is counted

What is on file

51 complaints on file

51

Complaints

7

Describe a crash

0

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 12 · 24%
AIR BAGS 8 · 16%
ELECTRICAL SYSTEM 8 · 16%
ENGINE 8 · 16%
UNKNOWN OR OTHER 8 · 16%
POWER TRAIN 7 · 14%
EXTERIOR LIGHTING 3 · 6%
FORWARD COLLISION AVOIDANCE 3 · 6%
SEAT BELTS 3 · 6%
SEATS 3 · 6%
VISIBILITY 3 · 6%
VISIBILITY/WIPER 3 · 6%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 51.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 13.

16 12 8 4
17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2017 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2017 Mitsubishi OUTLANDER, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 16.4% 18.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

6 on file

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

26V252000 · April 20, 2026

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
The risk
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The remedy
MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.

Mitsubishi Motors North America, Inc. · up to 108,046 vehicles across all model years covered

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

25V507000 · August 7, 2025

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
The risk
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The remedy
MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

Mitsubishi Motors North America, Inc. · up to 121,529 vehicles across all model years covered

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

20V403000 · July 13, 2020

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
The risk
An unrestrained occupant has an increased risk of injury in the event of a crash.
The remedy
MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.

Mitsubishi Motors North America, Inc. · up to 177,000 vehicles across all model years covered

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

18V621000 · September 14, 2018

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
The risk
If the safety systems do not function as intended, it can increase the risk of a crash.
The remedy
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Mitsubishi Motors North America, Inc. · up to 58,916 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

18V620000 · September 14, 2018

The defect
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
The risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Mitsubishi Motors North America, Inc. · up to 9,166 vehicles across all model years covered

ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY

17V609000 · September 29, 2017

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2015-2017 Outlander, 2015-2016 Lancer and Outlander Sport, and 2015 Lancer Evolution vehicles. These vehicles may have defective relays that can result in an engine stall, reduced engine power or the engine overheating.
The risk
If the engine stalls, there is an increased the risk of a crash.
The remedy
MMNA will notify owners, and dealers will replace the affected relays, free of charge. The recall began October 24, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-005.

Mitsubishi Motors North America, Inc. · up to 132,552 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 10,000 miles

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT THE BRAKE PEDAL FAILED. TO AVOID CRASHING INTO A MOTORCYCLE, THE CONTACT HAD TO SWERVE TO THE LEFT AND CRASHED INTO A CURB AND FIRE HYDRANT. THE VEHICLE THEN WENT AIRBORNE INTO A CANAL. THE BRAKE PEDAL CONNECTION DETACHED. THE CONTACT SUSTAINED BACK, LEFT LEG, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE

NHTSA complaint 11056805, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 44,000 miles

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

NHTSA complaint 11204515. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 11,400 miles

GLASS SPONTANEOUSLY CRUMBLED AND SHATTERED ON REAR PASSENGER DOOR. THE VEHICLE WAS PARKED AT HOME IN MY DRIVEWAY. WE WERE GETTING INTO THE VEHICLE AS USUAL IN THE MORNING TO LEAVE FOR THE DAY. THE DOOR WAS NOT SLAMMED, THERE WERE NO VISIBLE CRACKS, SCRATCHES, OR CHIPS ON THE GLASS. NO VISIBLE DAMAGE TO THE VEHICLE OR BLUNT OBJECTS IN THE AREA THAT WOULD INDICATE FOUL PLAY. WE COULD NOT FIND ANYTHING THAT WOULD EXPLAIN SUCH A RANDOM BREAKING OF THE GLASS. MY DAUGHTER SUSTAINED MINOR CUTS ON HER LEG FROM THE GLASS FALLING INTO THE REAR PASSENGER SEAT. FIRST AID WAS GIVEN, BUT NO IMMEDIATE MEDICAL ATTENTION WAS NECESSARY.

NHTSA complaint 11090085. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 2,122,885 miles

FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN

NHTSA complaint 11278921. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of

NHTSA complaint 11735439. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The CVT transmission went out at 115k and has to be replaced and can not be repaired

NHTSA complaint 11735516. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 129,000 miles

The contact owns a 2017 Mitsubishi Outlander. The contact stated that while driving 50 MPH, the vehicle was shuddering, and it was difficult to stabilize the steering wheel before the vehicle shut off. The check transmission message was displayed. The vehicle was towed to the residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic who was unable to locate a transmission fault. The manufacturer was contacted and referred the contact to a Mitsubishi dealer for assistance. The failure mileage was approximately 129,000.

NHTSA complaint 11723534. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I keep getting the 4wd system service pop up and my vehicle stalls at 40 and jerks a lot.

NHTSA complaint 11682632. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Cvt transmission bad at 81,000 miles as well as the transfer case causing delay in shifting and rough shifting.

NHTSA complaint 11646872. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The electric parking break was stuck and alarm going off. Only used ebrake maybe 5 times in the years I have had my car. This time was I used it while parked on a hill. The ebrake would not disengage properly. Dealer says need a new one, even though the electric parking brake now engages and releases ok, just the alarm won't go off. Then I learned that there was a recall for the 2016 Outlanders for the parking brake not engaging/disengaging properly. Why is there not a recall for the 2017 Outlanders with this problem?

NHTSA complaint 11625635. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mitsubishi Outlander

Model year Complaints Recalls Deaths
2025 15 1 —
2024 26 1 —
2023 47 2 —
2022 216 7 —
2020 31 3 —
2019 29 5 —
2018 57 6 —
2016 145 8 —
2015 53 5 —
2014 45 4 —
2013 26 5 —
2012 22 6 —
2011 58 8 —
2010 60 10 —

Other 2017 Mitsubishi models

Mirage 15 Mirage G4 13

Complaints on file, same model year.

Every Mitsubishi on this site — 46 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst