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Mitsubishi · NHTSA safety record

2023 Mitsubishi Outlander

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

45

Complaints

2

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2023 Mitsubishi Outlander have filed 45 safety complaints with NHTSA between April 2023 and August 2026. The most complained-about system is the electrical system, named in 11 of them (24%). The typical failure was reported at 20,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

BACK OVER PREVENTION:SOFTWARE

25V369000 · June 2, 2025

The defect
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.

Mitsubishi Motors North America, Inc. · up to 198,940 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

23V345000 · June 6, 2023

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.

Mitsubishi Motors North America, Inc. · up to 89,907 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 45.

ELECTRICAL SYSTEM 11 24%
FUEL/PROPULSION SYSTEM 8 18%
ENGINE 7 16%
UNKNOWN OR OTHER 7 16%
AIR BAGS 5 11%
SERVICE BRAKES 5 11%
STEERING 5 11%
BACK OVER PREVENTION 4 9%
POWER TRAIN 4 9%
SUSPENSION 4 9%
FORWARD COLLISION AVOIDANCE 2 4%
TIRES 2 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 13.

2023 2024 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

2 injured · crash · towed

We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance.

NHTSA complaint 11545653, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 50 miles

The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it came to a stop. The contact stated that a passenger was sitting in the front passenger seat, a passenger in the rear driver side seat, and a passenger in the rear passenger seat. A police report was filed. The vehicle was towed to a local tow lot where it was deemed a total loss. The contact stated

NHTSA complaint 11672216, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The camera does not activate when the car is put into reverse. It also doesn't activate when you are parking the car. The parking camera doesn't show on the screen at all. The recall on this item was repaired on my car but didn't fix the issue and the dealer refused to service it further without significant cost. This is a fundamental safety issue that should be addressed by recall and repaired without cost to the owner. The dealership that serviced a previous recall was Doug Smith Mitsubishi in American Fork Utah, however this didn't fix the issue. I also paid money for a diagnostic service and the service center could not determine why the camera is not triggering. The warning

NHTSA complaint 11756554, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Our vehicles gas door would not open to get gas. During the 2nd and 3rd repair they damaged our vehicle. Worst of all on the last repair they modified our gas tank. They said they took it off another vehicle. Mine was a locking door now it isn’t. Since this was done the vehicle smells of gas when you fill it up and the miles to empty is off about 100 miles.

NHTSA complaint 11756256. Filed by an owner and not verified by NHTSA or by us.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
While I was driving on 77 south in Charlotte nc rt before exit 11 I heard a scraping and rattling sound then a loud pop. My air pressure immediately came on and dropped to zero for the passenger rear tire. I got off and pulled to the side of the road until road side assistance was able to tow my vehicle. My tire is p255/45 r20

NHTSA complaint 11754608. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Hey I run over a pothole and. My tire went flat and then the air bag just came out that’s not supposed to happen just from a flat tire that’s a safety hazard

NHTSA complaint 11753656. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
You ca. have gas in the car and it still just cut off and say no gas and it be gas in their

NHTSA complaint 11753657. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Recall repair did not solve the camera problem. Rear camera and parking assist camera's do not come on. When car is shifted into reverse, camera does not appear. This issue was already reported and I have completed the recall maintenance for this issue and the problem still persists. This is a massive safety liability. I took the car into the dealership and they confirmed the recall maintenance has already been completed. They then charged me $100 to do a diagnostic test, but they couldn't determine why the cameras were failing. I paid $100 and left with nothing fixed.

NHTSA complaint 11746298. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mitsubishi Outlander

Model year Complaints Recalls Deaths
2024 26 1 —
2022 209 7 —
2020 31 3 —
2019 29 5 —
2018 55 6 —
2017 51 6 —
2016 142 8 —
2015 52 5 —
2014 45 4 —
2013 26 5 —
2012 22 6 —
2011 58 8 —
2010 60 10 —

Every Mitsubishi on this site — 45 vehicles, 119 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst