2025 Mitsubishi Outlander

The defect

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2025-2026 Outlander and 2026 Outlander PHEV vehicles. Due to improper software programming, the Alliance In-Vehicle Infotainment (A-IVI) system may fail to display the rearview camera image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed September 24, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-002. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.

Mitsubishi Motors North America, Inc. · up to 67,146 vehicles across all model years covered

crash · towed

I had the car for less than a month. It had about 850 miles on it. I was driving on a flat service going between 25-30 mph. I was NOT using the Adaptive Cruise Control. Without any warning, the car suddenly accelerated and I immediately felt like I had no control. I do not know how fast the car was going at that point. I tried to brake - I was practically standing on the brake pedal. It all happened very quickly but knew that I had no control over the car. The Forward Collision Warning system did not activate and I hit the car in front of me, which in turn, hit the car in front of her. The airbags on the driver's side deployed. The car was deemed a total loss by the insurance adjuster. I …

NHTSA complaint 11689034, quoted in part. Filed by an owner and not verified by NHTSA or by us.

crash

I rented this vehicle from Alamo/Enterprise at Denver Airport on 9/7/2025, and that day, while enroute to Casper WY hit a large deer on I-24 N in Wyoming where the posted speed limit is 80 mph, which was exactly the speed I was travelling. The deer was struck by the drivers side front of vehicle, causing extensive damage , loss of headlight and many small parts and electronic sensors as there were a number of dangling wires. The deer was killed instantly. My safety concern is that the air bags failed to deploy, which was surprising given the speed and over $17,000 damage estimate from: Enterprise, case # 23039354, contact person [XXX] can be reached at [XXX] at extension [XXX] . The car was …

NHTSA complaint 11694217, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I rented this car from Drivo on July 17th. On the 21st we noticed the tire light. When we went to the garage to get this checked the two rear tires were bald, with the wires showing through the tires. We have photos of this, and a statement from the garage that the tires were in an illegal/unroadworthy condition. Despite raising this in many emails with the company, Drivo/Ace, nobody has made any response to our safety concerns. I think that this car may still be in an unroadworthy condition.

NHTSA complaint 11756047. Filed by an owner and not verified by NHTSA or by us.

When driving with the adaptive cruise control on, the cruise will shut off without notice at random times. The forward collision warning light then comes on. After driving for some time the light will go out and the adaptive cruise will work again. This repeats many times on a trip randomly. This also leaves the vehicle without forward collision protection and automatic emergency braking. This is very dangerous at highway speed when you lose power driving with traffic. When reported to the dealer, they said it was a known issue without a solution and to not use the adaptive cruise and drive carefully without the forward collision protection active. This has been an issue since the car was …

NHTSA complaint 11743485, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Vehicle: 2025 Mitsubishi Outlander PHEV I am filing this safety complaint regarding a recurring electrical/software defect in my 2025 Mitsubishi Outlander PHEV affecting the backup camera display and infotainment screen. The backup camera screen repeatedly freezes and goes completely black while the vehicle is in reverse gear. This eliminates all rear visibility during backing maneuvers, posing a serious risk of striking pedestrians, cyclists, or objects — especially children in blind spots who cannot otherwise be seen. In addition, the infotainment screen has shut off entirely at least once while the vehicle was being driven, creating a dangerous distraction and loss of vehicle controls. I …

NHTSA complaint 11736053, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I was parked in a parking spot and when returned to my car and turned my car on a loud bang came from the front of the vehicle. Both of my front tires were facing inward. The drivers side front tie rod snapped with a clean break for no reason. The vehicle was towed to the dealer where after inspection there was no obvious reason for this to happen, no damage to the tire, aluminum wheel, or any other component under the car. There was no warning of any kind, the vehicle was driving perfectly smooth and not pulling to one side just before this happened. The vehicle and damaged tie rod are available for inspection. Needless to say If i were driving at highway speeds there could have been …

NHTSA complaint 11736172, quoted in part. Filed by an owner and not verified by NHTSA or by us.

David the Mitsubishi technician drove with me today and witnessed the issues with the adaptive cruise control system. 1. Slow to gain speed on resume in any situation. 2. Car slamming on brakes when sensing a car at a red light, when a car leaves the lane that I am in and there is a stopped car at a red light or not stopping at all. 3. When making a turn into a left or right lane, car will not sense the other car or it will slam the brakes unsafely

NHTSA complaint 11732076. Filed by an owner and not verified by NHTSA or by us.

1. Driver side seat belt is not retracting as it should. 2. Causing a slower exit when getting out of the vehicle. 3. A compliant has been made to Glassman Southfield MI. Mitsubishi service department not only for the driver side seat belt but the passenger seat belt as well. 4. Just by Glassman Southfield MI. Mitsubishi service department. 5. No

NHTSA complaint 11729850. Filed by an owner and not verified by NHTSA or by us.