CSR

Nissan · NHTSA safety record

2014 Nissan Pathfinder Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2014 Nissan Pathfinder Hybrid have filed 10 safety complaints with NHTSA between February 2014 and September 2019. The most complained-about system is the power train, named in 4 of them (40%). The typical failure was reported at 25,000 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

21V774000 · October 4, 2021

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Nissan North America, Inc. · up to 7,634 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

16V244000 · April 26, 2016

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
The risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Nissan North America, Inc. · up to 3,296,947 vehicles across all model years covered

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

15V033000 · January 26, 2015

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
The risk
If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
The remedy
Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 170,665 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Hood Latch/Bell Crank Assembly

PE21022

Closed preliminary evaluation · opened December 9, 2021 · closed July 8, 2022 · led to recall 22V420000

the latches, locks and linkages

The Office of Defects Investigation (ODI) opened this preliminary evaluation to investigate consumer complaints alleging hood latch failures occurring on certain model year (MY) 2013-2016 Nissan Pathfinder vehicles. Complaints received indicated a sudden and unexpected opening of the hood while the vehicle was in motion, blocking the driver's visibility.During this investigation Nissan collected parts from the field to analyze for root cause of the alleged failures. On June 13, 2022, Nissan submitted a Defect Information Report (DIR) to NHTSA regarding a hood bell crank assembly defect in certain MY2013-2016 Nissan Pathfinder vehicles produced at the Smyrna, TN plant. According to Nissan's DIR, an accumulation of dust and dirt contamination on and around the bell crank lever pivot joint, which actuates the secondary hood latch, can create a condition that can cause the lever to remain in the open position after it has been disengaged. In this condition, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion obstructing the driver's forward view and increasing the risk of a crash.A remedy plan for all affected vehicles is currently under development. See recall action 22V-420 for further details. Nissan's action resolves the issues raised by this investigation, and therefore, this investigation is closed.The VOQs cited above can be found with ID numbers: 11456378, 11448298, 11436637, 11431131, 11427702, 11423321, 11406574, 11398825, 11389741, 11387952, 11375938, 11349105,11306735, 11302647, 11190468, 11166607.

Occupant Classification System Failure

RQ15001

Closed recall query · opened March 18, 2015 · closed September 1, 2015

the air bags

In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency received approximately 124 complaints alleging problems with the OCS after the recall repairs and/or other OCS related repairs were made by Nissan/Infiniti dealers.The majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.Many of the complaints stated the dealers have made multiple repairs but the problem still persists.In its June 2015 response to ODI's information request under the Recall Query, Nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.These reports alleged OCS issues similar to the NHTSA reports described above.At this time, NHTSA has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by ODI and manufacturer).This Recall Query has been upgraded to an Engineering Analysis (EA15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by Nissan and its suppliers.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

POWER TRAIN 4 40%
FUEL/PROPULSION SYSTEM 3 30%
ENGINE 2 20%
AIR BAGS 1 10%
ELECTRICAL SYSTEM 1 10%
STRUCTURE 1 10%
UNKNOWN OR OTHER 1 10%
VISIBILITY/WIPER 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 3.

2014 2019
2014 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed · 49,000 miles

TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER HYBRID. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DARCARS NISSAN (LOCATED AT 15911 INDIANOLA DR, ROCKVILLE, MD 20855, (301) 309-2200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT MAY TAKE ONE BUSINESS DAY TO FULLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

NHTSA complaint 11172513. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
THE SUN VISOR ON THE DRIVERS SIDE IS CAUSING A SAFETY HAZARD. THE PLASTIC PART INSIDE OF THE VISOR FLAT PANEL HAS BROKEN AND CANNOT HOLD UP THE VISOR AS IT IS SUPPOSED TO, OR AS DESIGNED TO FUNCTION. BEFORE IT FLOPPED DOWN COMPLETELY, IT USED TO MAKE A LARGE AND STRANGE CLICKING NOISE WHENEVER THE VISOR IS RAISED OR LOWERED. THEN IT BROKE. COMPLETELY. DRIVING IS UNSAFE ANS THE LINE OF SIGHT IS BLOCKED COMPLETELY, UNLESS RELEASED TO THE SIDE, WHICH THEN BLOCKS THE SIDE VIEW, OR RAISED USING OTHER METHODS (DUCT TAPE, VELCRO, ETC.). I HAVE CALLED THE LOCAL DEALER THAT I BOUGHT THE CAR FROM BUT REPLACING THIS NON-FUNCTIONING SAFETY HAZARDOUS ISSUE IS NOT COVERRD UNDER WARRANTY. THE ESTIMATED

NHTSA complaint 11204452, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

4,000 miles

BOTH DRIVERS AND PASSENGERS SIDE SUN-VISORS WILL NOT STAY UP AGAINST THE CEILING, OR AGAINST THE WINDSHIELD, AND DROP DOWN INTO MY LINE OF SIGHT, WHICH MAKES IT A HAZARD WHILE DRIVING BECAUSE IT WILL NOT STAY IN PLACE. MYSELF AND HITTING OUR HEAD ON THEM. IT OBSTRUCTS MY VIEW WHILE DRIVING EVEN WHEN MY SEAT IS ALL THE WAY DOWN. NISSAN YOU HAVE BEEN MADE AWARE OF THIS DEFECTIVE PART AND THIS SHOULD BE RECALLED. IT MAKES DRIVING HAZARDOUS.

NHTSA complaint 11142128. Filed by an owner and not verified by NHTSA or by us.

ENGINE

62,300 miles

I PURCHASED THIS VEHICLE USED IN APRIL 2018. AFTER 50 DAYS OF USE, THE VEHICLE WOULD SHUDDER WHEN ACCELERATING AT LOW SPEEDS. THIS BEGAN INCONSISTENTLY AND THEN HAPPENED MORE OFTEN. AT THE SAME TIME ANOTHER ISSUE BEGAN. WHEN I WOULD BEGIN ACCELERATING FROM A STOP, I WOULD PRESS MY FOOT ON THE GAS AND THE VEHICLE WOULD NOT RESPOND AND THEN AFTER A FEW SECONDS WOULD JOLT FORWARD. THE VEHICLE WAS TAKEN IN AND THEY COULD NOT REPLICATE THE ISSUE RIGHT AWAY BUT APPARENTLY FIXED SOMETHING WITH THE MASS AIR FLOW SENSOR. THE NEXT DAY, WHILE DRIVING AT HIGHWAY SPEEDS, IT BEGAN TO SHUDDER MORE HEAVILY. WHILE TRYING TO PARK, MOVING AT SLOW SPEEDS, THE VEHICLE ABRUPTLY CAME TO A HAULT AND STOPPED

NHTSA complaint 11111800, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
IN REAR DOOR (WITH AN AUTOMATIC LIFT GATE) UNABLE TO LOCK/CLOSE BACK DOOR WITHOUT MANUALLY TYING IT DOWN. TOLD IT WAS PREMATURELY RUSTED. ALSO REGARDING REAR DOOR: INITIALLY WITH REPETITIVE CLOSING BY ITSELF. WOULD OPEN AND THEN AUTOMATICALLY RE CLOSE. HIT MY WIFE ON THE HEAD (MINOR INJURY).

NHTSA complaint 11034623. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

25,000 miles

NISSAN CVT TRANSMISSION ISSUE PRIMARILY DURING ACCELERATION FROM A STOP, THE CVT TRANSMISSION BEHAVES ERRATICALLY. AT TIMES, ACCELERATION SEEMS NORMAL. AT OTHERS, THERE IS A SIGNIFICANT DELAY WHICH MAY OR MAY NOT BE FOLLOWED BY A VIOLENT "THUD" AND WILD LURCH FORWARD OF THE VEHICLE. MY CONCERN AROUND THIS ISSUE IS TWO FOLD; 1) ACCIDENT AVOIDANCE. IN THE EVENT OF A REQUIRED "FAST START" TO AVERT AN ACCIDENT, THE SIGNIFICANT DELAY IN ACCELERATION FOLLOWED BY THE WILD LURCH, MAY SIGNIFICANT IMPACT THE VEHICLES ABILITY TO AVERT A COLLISION. 2) LONG-TERM DAMAGE TO THE ENGINE OR COMPLETE DRIVE TRAIN. IT IS UNCLEAR TO ME IF/HOW THESE "THUDS" AND WILD LURCHES ARE AFFECTING THE MECHANICAL INTEGRITY

NHTSA complaint 10873816, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2014 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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