CSR

Toyota · NHTSA safety record

2014 Toyota FJ Cruiser

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

30

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2014 Toyota FJ Cruiser have filed 30 safety complaints with NHTSA between July 2014 and November 2025. The most complained-about system is the body structure, named in 10 of them (33%). The typical failure was reported at 31,110 miles, the median across the 16 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V012000 · January 13, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Toyota Motor Engineering & Manufacturing · up to 1,830,752 vehicles across all model years covered

STEERING

15V081000 · February 10, 2015

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles manufactured August 7, 2013, to August 20, 2013. In the affected vehicles, the intermediate steering shaft which connects the steering wheel and the steering gear box may have an inadequate weld.
The risk
If the intermediate steering shaft weld fails, there would be a loss of steering control, increasing the risk of a vehicle crash.
The remedy
Toyota will notify owners, and dealers will replace the intermediate steering shaft, free of charge. The recall began on March 6, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 116 vehicles across all model years covered

EQUIPMENT

14V828000 · December 30, 2014

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.
The risk
Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
The remedy
SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.

Southeast Toyota Distributors, LLC · up to 3,958 vehicles across all model years covered

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

14V539000 · September 8, 2014

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering knuckle and/or the front suspension lower arm to the front cross member assemblies might have been tightened with insufficient torque when the front shock absorbers and springs were replaced during the installation process.
The risk
In this condition, one or both bolts could become loose during driving and fall out. If both bolts fall out from the front lower ball joint or the front suspension lower arm, these components could detach from the steering knuckle or the front cross members, causing a loss of steering control, which could increase the risk of a crash.
The remedy
Toyota will notify owners of vehicles with the optional package installed, and dealers will inspect the torque of the bolts. If the bolts are found to be loose, dealers will retighten them to the proper torque. For any missing bolts, dealers will install new ones. The recall began on November 7, 2014. Owners may contact toyota at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 2,501 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

14V475000 · August 4, 2014

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
The risk
If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
The remedy
For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 20,000 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 30.

STRUCTURE 10 33%
STEERING 4 13%
ELECTRICAL SYSTEM 3 10%
FUEL SYSTEM, GASOLINE 3 10%
SERVICE BRAKES 3 10%
SUSPENSION 3 10%
ENGINE 2 7%
UNKNOWN OR OTHER 2 7%
WHEELS 2 7%
AIR BAGS 1 3%
FUEL/PROPULSION SYSTEM 1 3%
POWER TRAIN 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 8.

2014 2020 2025
2014 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

WHEELS

crash · 26,500 miles

ON 7/18/15 AT ABOUT 11:10 AM IN THE NEWLY PAVED PARKING LOT OF THE LOWES, LATHAM, NEW YORK, THE ALLOY RIM OF DRIVER SIDE FRONT WHEEL SPLIT (RIM INTO TWO PIECES) CAUSING THE TIRE TO BLOW OUT AND THE VEHICLE TO GRAZE THE A LIGHT POLE. THE TIRE, WHEEL AND RIM DID NOT HIT ANYTHING PRIOR TO THE RIM FAILURE. THERE WERE NO POTHOLES OR OBSTRUCTIONS IN THE LOT. EVEN IN GRAZING THE LIGHT POLE, THE TIRE DID NOT MAKE CONTACT WITH THE POLE, ONLY THE OUTER FENDER FLARE MADE CONTACT. THIS WAS A SPONTANEOUS FAILURE OF THE RIM. INSURANCE INVESTIGATION CONFIRMS THE RIM FAILURE. TOYOTA DENIES RIM FAILURE. THE RIM AND ALL PARTS REMOVED FROM THE VEHICLE ARE AVAILABLE FOR INSPECTION.

NHTSA complaint 10750168. Filed by an owner and not verified by NHTSA or by us.

STEERING
Intermediate Steering Shaft Weld Failure: Recall concern. My car was built 7/25/2014. Recalls were initiated for FJ’s within the following date ranges 8/7/2013 - 8/20/2013 for this issue. My FJ has the same issue confirmed by three Toyota Dealership Service Departments. Revisiting the Recall Status is needed. Thank you for your attention.

NHTSA complaint 11701405. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:FRAME AND MEMBERS

120,000 miles

The contact owns a 2014 Toyota FJ Cruiser. The contact stated that while cleaning underneath the vehicle, the contact discovered that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer made aware of the failure and advised them contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

NHTSA complaint 11700517. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Mice or rats consume the soy-based wires. They consumed one of the fuel injection wires on my 2014 FJ. The Toyota dealership charged me $896 for the new connector that was located under the intake manifold.

NHTSA complaint 11695714. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Excessive frame rust causing safety issue with suspension and crash danger. Yes my vehicle is available for inspection. My safety as well as other drivers safety are put at risk if the suspension fails causing my vehicle to veer into on-coming traffic. The problem is on going and can be confirmed by a dealer or independent service. My vehicle has not been inspected by the manufacturer, but is available for inspection upon request. No warnings lamps. This is an undercarriage issue that is hidden by the tires and the body that sits on the frame.

NHTSA complaint 11564248. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Extensive rust in frame

NHTSA complaint 11540951. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
FRAME IS SEVERELY RUSTING. WE TOOK TO TOYOTA DEALER TO GET A LOOSE SKID PLATE ATTACHED, AND MECHANIC TOLD US THAT THEY HAD TO REMOVE IT BECAUSE "THERE WAS NOTHING LEFT TO ATTACH TO AS THE FRAME HAS RUSTED AWAY. THE FRAME, ATTACHMENT POINTS, SUPPORTS, AXLES AND SUSPENSION PIECES ARE EXTREMELY RUSTY. WE WERE ADVISED BY MECHANIC TO DISPOSE OF THE CAR BECAUSE IT WOULD SOON BE UNDRIVEABLE. 98000 MILE, 9 YEAR OLD, BABIED, DEALER MAINTAINED CAR.

NHTSA complaint 11534641. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota FJ Cruiser

Model year Complaints Recalls Deaths
2013 23 4
2012 40 4
2011 23 6
2010 65 10

Other 2014 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst