CSR

Toyota · NHTSA safety record

2012 Toyota FJ Cruiser

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

40

Complaints

0

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2012 Toyota FJ Cruiser have filed 40 safety complaints with NHTSA between November 2011 and August 2026. The most complained-about system is the body structure, named in 11 of them (28%). The typical failure was reported at 6,850 miles, the median across the 24 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

EQUIPMENT:OTHER:LABELS

14V475000 · August 4, 2014

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
The risk
If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
The remedy
For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 20,000 vehicles across all model years covered

EXTERIOR LIGHTING

13V163000 · April 25, 2013

The defect
Toyota Motor Corporation (Toyota) is recalling certain model year 2007-2013 FJ Cruiser vehicles manufactured January 25, 2006 through February 23, 2013 and equipped with a Toyota Auxiliary Driving Lamp Kits mounted to the front bumper. These lamp assemblies include 55 watt bulbs and due to this wattage and mounting angle, the combination of the upper beam headlamps plus the auxiliary lamps are too bright and exceed the maximum light output allowed for an upper beam headlamp. Therefore, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, "Lamps, reflective devices, and associated equipment."
The risk
Light intensities above the maximum allowable limit could cause increased glare for oncoming traffic and increase the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the 55 watt bulbs with 35 watt bulbs, free of charge. The recall began on June 6, 2013. Owners may contact Toyota at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 208,000 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

13V123000 · April 9, 2013

The defect
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
The risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
The remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 7,525 vehicles across all model years covered

SEAT BELTS:FRONT:ANCHORAGE

13V098000 · March 15, 2013

The defect
Toyota is recalling certain model year 2007 through 2013 FJ Cruiser passenger vehicles. The retractors for the front driver and passenger seat belts are mounted in the access door (rear door) panels of the vehicle. Due to insufficient strength of the access door panel, cracks may develop in the panel if the access door is repeatedly and forcefully closed over an extended period of time.
The risk
If cracks occur in the panel around the lower retractor anchor, the seat belt retractor could become detached, which could increase the risk of injury to an occupant in the event of a crash.
The remedy
The safety recall began on June 6, 2013. Toyota will mail an interim letter to owners late in April 2013. Remedy notifications to the owners for the repair will begin in late May 2013. Owners may contact Toyota at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 209,000 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 40.

STRUCTURE 11 28%
STEERING 9 23%
UNKNOWN OR OTHER 8 20%
SEAT BELTS 5 13%
SUSPENSION 5 13%
WHEELS 3 8%
SEATS 2 5%
ELECTRICAL SYSTEM 1 3%
ENGINE 1 3%
ENGINE AND ENGINE COOLING 1 3%
POWER TRAIN 1 3%
SERVICE BRAKES 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2013 at 7.

2011 2013 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

fire · 130 miles

MY PROBLEM MY TOYOTA FJ CRUISER BURNED 12 AM MIDNIGHT OCTOBER 18 2020 WAS PARKING AT FRONT AT MY HOUSE IT BURNED COMPLETELY IN THE ENGINE AREA I WANT TO KNOW WHAT HAPPENED. IF THIS ELECTRICAL PROBLEMS. I WANT TO KNOW IF OTHERS VANS EXPERIENCES PROBLEMS.

NHTSA complaint 11372541. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
My frame is corroding at a rapid rate and needs to be addressed by Toyota! I truly believe that this was cheap way of selling cars without the proper undercoating affecting these trucks later on most Toyota trucks had the frames replaced buy the dealers with the same problems that these fj cruisers have, this needs to be addressed asap.

NHTSA complaint 11755567. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Rust damage to frame

NHTSA complaint 11697771. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Frame rust through.

NHTSA complaint 11587784. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
No dealer is willing to fix recalls.

NHTSA complaint 11573718. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

45,000 miles

The contact owns a 2012 Toyota FJ Cruiser. The contact stated that while the vehicle was parked, the contact became aware that the passenger’s side seat belt was inoperable. The seat belt was not able to stretch or lock into place. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. The VIN was not available.

NHTSA complaint 11551078. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Took vehicle to a machine shop to have frame undercoated. The machinist found that the frame had holes in it due to rust. He found that the tab gusset bracelet was cracked ( the part of the frame that holds the A-Arm in place). He said that the vehicle was not safe to drive and needs a new frame. The vehicle has 109,000 miles on it. Toyota should have a recall on all Toyota FJ.I contacted Toyota and was denied any help in this matter.

NHTSA complaint 11535465. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota FJ Cruiser

Model year Complaints Recalls Deaths
2014 30 5
2013 23 4
2011 23 6
2010 65 10

Other 2012 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst