CSR

Volkswagen · NHTSA safety record

2015 Volkswagen Passat

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

243

Complaints

11

Crashes

2

Fires

14

Injuries

0

Deaths

Owners of the 2015 Volkswagen Passat have filed 243 safety complaints with NHTSA between December 2014 and July 2026. The most complained-about system is the air bags, named in 88 of them (36%). The typical failure was reported at 47,387 miles, the median across the 132 complaints that gave an odometer reading.

Complaints rose by half year on year: 15 in the twelve months to 2026-Q1, against 9 in the twelve before.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

19V862000 · December 4, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Volkswagen Group of America, Inc. · up to 226 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

19V389000 · May 22, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Volkswagen Group of America, Inc. · up to 662,185 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

19V014000 · January 11, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Volkswagen Group of America, Inc. · up to 119,394 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE

15V705000 · October 26, 2015

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
The risk
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
The remedy
Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Volkswagen Group of America, Inc. · up to 91,867 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

15V373000 · June 15, 2015

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Passat vehicles manufactured May 18, 2015, to May 21, 2015. The affected vehicles have a brake line at the left rear wheel area that may not have been properly tightened.
The risk
If the brake line was not properly tightened, it may leak brake fluid, causing a reduction in braking performance, lengthening the distance needed to stop the vehicle and increasing the risk of crash.
The remedy
Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.

Volkswagen Group of America, Inc. · up to 62 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

15V028000 · January 23, 2015

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
The risk
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
The remedy
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.

Volkswagen Group of America, Inc. · up to 44,658 vehicles across all model years covered

SEATS

14V670000 · October 24, 2014

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
The risk
Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.

Volkswagen Group of America, Inc. · up to 393 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 243.

AIR BAGS 88 36%
ENGINE 53 22%
ELECTRICAL SYSTEM 48 20%
UNKNOWN OR OTHER 40 16%
SERVICE BRAKES 26 11%
STEERING 26 11%
FUEL/PROPULSION SYSTEM 21 9%
SUSPENSION 16 7%
POWER TRAIN 12 5%
VEHICLE SPEED CONTROL 10 4%
VISIBILITY 7 3%
EXTERIOR LIGHTING 6 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 44.

2014 2019 2026
2014 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

6 injured · crash · towed

In a multi-vehicle rear end collision, the airbags in the vehicle did not deploy. My vehicle was totaled and I sustained medical injuries.

NHTSA complaint 11491742. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · 10,000 miles

ANTILOCK BRAKES CAUSED ABRUPT BREAKING, COMING TO A FORCEFUL STOP AND CAUSING INJURY TO THE DRIVER AND PASSENGER. THIS HAPPENED AT LOW AND HIGH SPEEDS CREATING UNSAFE DRIVING CONDITIONS FOR THE FAMILY. LAST EXPERIENCED ON FEB 3, 2017

NHTSA complaint 10950197. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

2 injured

I bought a 2015 Volkswagen v6 SEL PREMIUM 15 days ago with only 37000 miles on it from car max and I hear my front windshield making a loud sound in upper left corner every morning ….so today I had my kids in car and it was bout 80 degrees we were at park and left park after hour I turned AC on and was driving when I heard a LOUD POP …looked back to my rear windshield shattered in every spot I was only 3 blocks away from home then the glass collapsed all over my kids there all cut up …these windshields do not look normal there’s no rubber surround and I had to pay 250 deductible to get a new one …clearly these Volkswagens have a weak glass issue from temp changes they were mint before this

NHTSA complaint 11679156, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 114,000 miles

MY PREGNANT FIANCE, HER 3YR OLD SON AND I WERE DRIVING ON A CITY STREET APPROXIMATELY 35MPH. A VEHICLE CUT OFF THE TRUCK IN FRONT OF ME AND THE TRUCK IN FRONT OF ME SLAMMED ON THEIR BEAKS, WHICH MADE ME SLAM ON MINE. I SLAMMED ON MY BREAKS AND IT DID NOT STOP MY VEHICLE, I TRIED TO USE MY EMERGENCY BREAK AND DID NOT STOP THE VEHICLE SO I SWERVED OVER AS MUCH AS POSSIBLE TO AVOID MY FIANCE'S PASSENGER SIDE FROM BEING HIT. I REAR ENDED THE TRUCK IN FRONT OF ME. EVERYONE SEATBELTS LOCKED EXCEPT MY FIANCE'S. SHE HIT THE DASH, INSURANCE COMPANY TOTALED THE VEHICLE AND THE VEHICLE MANUFACTURERS CUSTOMER SERVICE STATED IT DID NOT GET HIT HARD ENOUGH TO DEPLOY AIRBAGS. THERE HAS BEEN A COUPLE TIMES

NHTSA complaint 11130658, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Vehicle has an excessive gasoline smell coming from the driver front of the vehicle- mechanics have not been able to determine the exact location of the problem.

NHTSA complaint 11752613. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my cars make and model is being recalled for everything my car is going through. The vin says it’s not eligible for any recalls. Its maintenance is unkept.

NHTSA complaint 11716751. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE
The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had repaired the vehicle and possibly cleaned the engine. The dealer had informed the contact that the engine would last 4-6 months before complete engine failure. The vehicle was returned to the contact; however, while driving approximately 35 MPH, the vehicle sputtered and then lost power. The vehicle was restarted after several attempts to continue driving. The

NHTSA complaint 11715795, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

The vehicle was rear-ended, lost control, traveled approximately 500 feet, and rolled multiple times. Side and curtain airbags deployed; however, the front airbags did not deploy. The vehicle was declared a total loss. The driver exited the vehicle without assistance. The vehicle is currently preserved at a tow lot.

NHTSA complaint 11713332. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The heater core becomes clogged and limits heat available for defrosting the windshield. The heat available is insufficient to defrost and maintain visibility while driving under adverse conditions. The cabin also becomes uncomfortable because of limited heat during cold weather operation. Volkwagen issued TSB VWP-16-05 for this issue for this model for the model year prior to my car. I had this issue repaired in December 2024. The same problem and symptoms have returned in December 2025.

NHTSA complaint 11703917. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The heater core becomes clogged and limits heat available for windshield defogging and defrosting. This creates a visibility hazard during inclement weather and makes the cabin uncomfortable during cold weather. The heater core was diagnosed and replaced on this vehicle in December 2024. The same symptoms have returned in December 2025. Volkwagen issued TSB VWP-16-05 to remedy this same issue in 2013-2014 Passats. I own a 2015 Passat. 2015 Passats have the same symptoms and problems.

NHTSA complaint 11703926. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen Passat

Model year Complaints Recalls Deaths
2021 18 1
2020 15 3
2019 12 1
2018 45 4
2017 109 7
2016 106 5
2014 593 10
2013 748 9 2
2012 483 11
2011 16 0 1
2010 163 4

Other 2015 Volkswagen models

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst