2016 Nissan NV

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

The risk

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

The remedy

Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 216,678 vehicles across all model years covered

towed · 200,000 miles

TL* THE CONTACT OWNS A 2016 NISSAN NV. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOWN CENTER NISSAN (2310 BARRETT LAKES BLVD, KENNESAW, GA) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. HOWEVER, THE DEALER DIAGNOSED THAT THE CAM SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY …

NHTSA complaint 11118253, quoted in part. Filed by an owner and not verified by NHTSA or by us.

While idling, the vehicle shutoff on it’s own and restarted. Then again while stopped at a red light and again while driving to a mechanic. No warnings or indications that this would happen. It put myself and children at risk because the roads are full of snow leaving us no place for us to pull over. Now the air pressure, windshield fluid and traction control lights are on, whereas they were not previously lit. I’m currently at an independent service center waiting for diagnosis. ***Update: The mechanic gave us the code which shows the crankshaft needs to be replaced.

NHTSA complaint 11720743. Filed by an owner and not verified by NHTSA or by us.

At speeds 60 miles or more and sudden braking all front end shaking violently.

NHTSA complaint 11475866. Filed by an owner and not verified by NHTSA or by us.

180,000 miles

The contact owns a 2016 Nissan NV. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle failed to accelerate over 20 MPH. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the four catalytic convertors and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 180,000.

NHTSA complaint 11454894. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2016 Nissan NV3500. The contact stated that while driving the brakes became inoperable. The speedometer and odometer became inoperable. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer but not diagnosed or repaired. The contact stated that the vehicle was too heavy for lift. The vehicle was taken to another local dealer; Glendale Nissan (727 S Brand Blvd, Glendale, CA 91204, (818) 696-9301) but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint 11445447. Filed by an owner and not verified by NHTSA or by us.

80,000 miles

The contact owns a 2016 Nissan NV3500. The contact stated while operating the vehicle, the instrument malfunctioned. The check engine warning light, odometer, speedometer, and the braking system malfunctioned causing the brake pedal to extend to the floor while depressed. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.

NHTSA complaint 11445456. Filed by an owner and not verified by NHTSA or by us.

THE AC AIR FLOW IN THE BACK OF THE VAN IS COMPLETELY INSUFFICIENT. THE AIR COMING OUT OF THE VENTS IS COOL, HOWEVER THE FLOW OF AIR IS SO LIGHT/SLOW, THE PASSENGERS IN THE BACK CANNOT FEEL IT. SINCE THE BACK WINDOWS DO NOT OPEN IT BECOMES SWELTERINGLY HOT. WE WORRY ABOUT OUR CHILDREN PASSING OUT/OVER HEATING BACK THERE. IT'S A SAFETY CONCERN FOR US, AND MANY OTHERS. IT DOES NOT IMPROVE EVEN ONCE THE VEHICLE HAS BEEN RUNNING FOR A WHILE, AND IT DOES NOT IMPROVE EVEN WHEN THE VEHICLE IS MOVING.

NHTSA complaint 11389829. Filed by an owner and not verified by NHTSA or by us.