CSR

Nissan · NHTSA safety record

2013 Nissan NV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2013 Nissan NV have filed 9 safety complaints with NHTSA between April 2014 and September 2022. The most complained-about system is the electrical system, named in 3 of them (33%). The typical failure was reported at 41,000 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

20V188000 · March 30, 2020

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
The risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 216,678 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

13V095000 · March 15, 2013

The defect
Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.
The risk
As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash.
The remedy
Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Nissan North America, Inc. · up to 18,880 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

13V094000 · March 14, 2013

The defect
Nissan is recalling certain model year 2013 Titan trucks manufactured from January 22, 2013, through February 20, 2013; and model year 2013 NV vehicles manufactured from December 17, 2012, through February 20, 2013 and equipped with steering column-mounted transmission shift levers. Chemicals used in the manufacturing of the shift lever assembly may result in the malfunction of the brake shift interlock allowing the transmission shift lever to be shifted out of Park without depressing the brake pedal.
The risk
If the vehicle is unintentionally shifted out of park, it could roll away and lead to personal injury or a vehicle crash.
The remedy
Nissan will notify owners, and dealers will remedy the vehicles, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Nissan North America, Inc. · up to 2,180 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

UNKNOWN OR OTHER 4 44%
ELECTRICAL SYSTEM 3 33%
AIR BAGS 2 22%
FUEL/PROPULSION SYSTEM 1 11%
SEAT BELTS 1 11%
SEATS 1 11%
STRUCTURE 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 3.

2014 2019 2022
2014 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 46,000 miles

TL* THE CONTACT OWNED A 2012 NISSAN NV2500. WHILE DRIVING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER'S SIDE AIR BAGS ONLY PARTIALLY DEPLOYED AND LEAKED A CHEMICAL ONTO THE CONTACT'S WRIST. THE CONTACT DID NOT SUSTAIN ANY INITIAL INJURIES, BUT LATER RECEIVED INJURIES TO THE NECK AND SHOULDER. THE INJURIES REQUIRED ONGOING TREATMENT. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS TAKEN TO THE HOSPITAL FOR OBSERVATION AND RELEASED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND IMPOUNDED. THE CONTACT'S INSURANCE COMPANY TOTALED THE VEHICLE. THE DEALER AND

NHTSA complaint 11205500, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
2 MAJOR COMPLAINTS: 1.) When driving with a/c on in Florida water leaking on both sides of center console, drips constantly, took to mechanic several times. They blew the lines for the drainage and it still leaks. 2.) The driver door lock is sticking and making a brrrrrrrrrrrrrrrrr sound stuck when opening door from remote and from the inside of the driver door.

NHTSA complaint 11482626. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
My wife stoped on the side of the road to talk with my son who was sitting in the front passenger seat. When my wife shut the door behind him all of the side curtain airbags deployed on the passenger side of the van. Three of my other children were inside the van when the bags depoyed. The two youngest 10, and 11, were sitting in the middle and were not hit with the bags. The oldest 14 was sittning next to the wall and was hit by the bags. There was no accident or impact that would have set the airbags off except the shutting of the front passenger door. The van is currently at Mossy Nissan in Houston TX and availible for inspection. We have filed with Nissan Corperate and they are opening

NHTSA complaint 11449100, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I HAVE HAD THIS VEHICLE SINCE 2013 AND LIVE ARIZONA. SUMMERS ARE EXTREMELY HOT. WE PURCHASED THIS VEHICLE FOR OUR FAMILY. AT THE TIME WE HAD 7 CHILDREN. WE NOW HAVE 10, SO EVERY SEAT IN OUR VAN IS TAKEN. WE HAVE COMPLAINED ABOUT THE AIR FLOW AND AIR CONDITIONING SINCE WE PURCHASED THE VAN BACK IN 2013 AND WERE TOLD THAT THIS IS HOW PASSENGER VANS ARE. WE WERE TOLD SINCE IT WAS SUCH A LARGE AMOUNT OF SPACE TO COOL AND ARE VAN IS BLACK IT WAS JUST THE NATURE OF THIS TYPE OF VAN. HOWEVER, AS MORE PEOPLE ARE PURCHASING THIS VAN FOR THEIR FAMILIES WE HAVE READ MORE POSTS ABOUT THE SAME TYPE OF ISSUE AND REFUSE TO CONTINUE TO BELIEVE THAT THIS IS JUST HOW ALL PASSENGER VANS ARE.. THERE HAS TO BE

NHTSA complaint 11258791, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

49,880 miles

WHEN DRIVING OUR NV2500 ON A CITY STREET THE VAN JUST WENT DEAD. ENGINE QUIT, NO ELECTRICAL, NO DASH LIGHTS, NOTHING. I PUT THE VAN IN PARK AND TRIED TO RESTART. NOTHING, TOTALLY DEAD. WAITED A MINUTE OF SO AND TRIED TO RESTART - SAME AS BEFORE - NOTHING TOTALLY DEAD. OPENED THE HOOD AND CHECKED BATTERY CABLES - OK. LOOKED FOR ANY LOOSE IGNITION WIRE - OK. LOOKED UNDERNEATH VAN FOR ANY LIQUIDS COMING OUT OF ENGINE OR ANYTHING ELSE WEIRD -OK. WE CALLED AAA TO HAVE THE VAN TAKEN TO CLASSIC NISSAN IN STATESVILLE, NC. CALLED DEALER, EXPLAINED WHAT HAPPENED AND TOLD THEM VAN WAS GOING TO BE DROPPED OFF FOR EVALUATION. BEFORE AAA DRIVER GOT TO US I TRIED TO START THE VEHICLE ONE MORE TIME - WHEN

NHTSA complaint 11193413, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

15,000 miles

WE PURCHASED THIS VAN BRAND NEW. FROM THE BEGINNING WE HAVE HAD AIR CONDITIONING ISSUES IN THE REAR OF THE VAN. THE BLOWER MOTOR HAS BEEN REPLACED 3 TIMES. THE CONDENSER ONCE. THE AIR FLOW IS AT A WHISPER SO IN THE SUMMER WITH HIGH TEMPS THE BACK OF THE VAN IS HOT. OUR CHILDREN ARE NOT SAFE TO RIDE BACK THERE. WE HAVE COMPLAINED TO THE DEALERSHIP AND NISSAN AS WELL WITH NOT EXPLANATION OR FIX. I ALSO HAVE AN ISSUE WITH A COUPLE SEATS SEAT BELTS THAT DO NOT WORK. THEY HAVE GOTTEN STUCK INSIDE ITS HOUSING UNIT.

NHTSA complaint 11112231. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan NV

Model year Complaints Recalls Deaths
2018 11 1
2016 17 1
2014 10 2

Other 2013 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst