CSR

Nissan · NHTSA safety record

2014 Nissan NV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2014 Nissan NV have filed 10 safety complaints with NHTSA between February 2015 and January 2021. The most complained-about system is the body structure, named in 2 of them (20%). The typical failure was reported at 34,450 miles, the median across the 10 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

20V188000 · March 30, 2020

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
The risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 216,678 vehicles across all model years covered

SEAT BELTS:REAR/OTHER

14V419000 · July 10, 2014

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 NV passenger vans manufactured March 14, 2014 to May 15, 2014, equipped with seat belt retractors from Faurecia Automotive Systems. The seat belt retractor bolts on the 2nd, 3rd, and 4th row removable seats may not be torqued to proper specification, or may be missing, on the affected vehicles. This can cause the seat belt anchor to not be secured properly.
The risk
If the seat belt retractor bolts are not torqued to specification, or are missing, it may cause the seat belt anchor to not be secured properly. If this occurs, the belt may not properly restrain the seat occupant in the event of a crash increasing the risk of injury.
The remedy
Nissan will notify owners, and dealers will inspect the seat belt retractor bolt for the proper torque, and tighten if necessary, free of charge. The recall began in September 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 594 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

UNKNOWN OR OTHER 4 40%
STRUCTURE 2 20%
AIR BAGS 1 10%
ENGINE 1 10%
POWER TRAIN 1 10%
SERVICE BRAKES 1 10%
STEERING 1 10%
VEHICLE SPEED CONTROL 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 3.

2015 2021
2015 to 2021

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 37,900 miles

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

NHTSA complaint 11071653. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

76,000 miles

REAR AIR CONDITIONER WILL NOT COOL, EVEN WITH WARRANTY WORK, NISSAN NEVER FIXED IT. THIS IS A PERVASIVE PROBLEM WITH MOST VANS OF THIS MODEL.

NHTSA complaint 11389860. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

84,000 miles

THE REAR AC BLOWER MOTOR DIED FOR THE SECOND TIME IN LESS THAN A YEAR. THIS PASSENGER VEHICLE IS THE ONLY MODE OF TRANSPORTATION FOR MY FAMILY WITH 7 SMALL CHILDREN RANGING IN AGE FROM 10 MONTHS TO 11 YEARS OLD. YESTERDAY AND TODAY, THE TEMPERATURE IN THE REAR OF THE VEHICLE HAS REACHED 104 DEGREES INSIDE (86 DEGREES OUTSIDE) WHILE THE AC IS RUNNING ON ITS HIGHEST SETTING IN THE FRONT OF THE VEHICLE. THIS IS A KNOWN ISSUE WITH NISSAN. THEIR AUTO TECH SAID EVERYONE WHO PURCHASES THIS VEHICLE COMES BACK WITHIN A COUPLE OF YEARS TO HAVE THIS PART REPLACED. THEIR CUSTOMER SERVICE ASSOCIATE RECOMMENDED THAT I CONTACT YOU TO FILE A COMPLAINT BECAUSE THEY WILL NOT ISSUE A RECALL UNLESS THEY ARE

NHTSA complaint 11327129, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

40,000 miles

LITTLE TO NO AIR COMING OUT OF THE REAR AIR VENTS.

NHTSA complaint 11265316. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

80,000 miles

THE AIR CONDITIONING FOR THIS PASSENGER VAN IS NOT SUFFICIENT TO KEEP REAR PASSENGERS AT A SAFE TEMPERATURE. THERE IS AN OPEN CASE WITH NISSAN, BUT NO REPAIR HAS BEEN FOUND AT THIS TIME. THESE VEHICLES ARE NOT SAFE FOR TRANSPORT PASSENGERS, ESPECIALLY CHILDREN. SEE ATTACHED IMAGE OF FRONT (INDOOR) AND REAR (OUTDOOR) SEAT TEMPERATURES AFTER OPERATING THE A/C SYSTEM FOR 20-30 MINUTES ON HIGH.

NHTSA complaint 11114639. Filed by an owner and not verified by NHTSA or by us.

STEERING

800 miles

VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".

NHTSA complaint 10968574. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan NV

Model year Complaints Recalls Deaths
2018 11 1
2016 17 1
2013 9 3

Other 2014 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst