2018 Nissan NV

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

The lack of an image in the back-up camera display increases the risk of a crash.

The remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

208,000 miles

Odometer Fraud. The contact was considering purchasing a 2018 Nissan NV. The contact the vehicle's odometer reading indicated 65,666. After obtaining the Carfax, the mileage listed was 208,000. .

NHTSA complaint 11739236. Filed by an owner and not verified by NHTSA or by us.

ongoing electrical and ECM communication issues with my 2018 Nissan NV2500. The vehicle is experiencing serious fault codes involving loss of communication with the ECM/PCM and transmission control systems, creating a potential safety concern and reliability issue. The diagnostic scan produced the following active codes: U0100 – Lost Communication With ECM/PCM A U1000 – CAN Communication Circuit P1815 – Manual Mode Switch/Circuit / Computer Supply Voltage These faults indicate a failure in the vehicle’s electronic communication network and engine control communication system. The issue affects drivability and raises concerns about unexpected stalling, transmission malfunction, loss of …

NHTSA complaint 11737341, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Engine developed a knock and associated power issues as per Nissan technical bulletin NTB 19-057a. Nissan did not make owners of the affected VIN numbers aware of the issue.

NHTSA complaint 11665053. Filed by an owner and not verified by NHTSA or by us.

The sliding door continually gets stuck and won’t open from the inside or outside often.

NHTSA complaint 11572605. Filed by an owner and not verified by NHTSA or by us.

Side window leaks and dealer is unable to get the replacement glass nor fix the issue in 4 months already. The leak is causing me to have to replace the window myself, likely with plexiglass, though it’s under warranty. This is unsafe and should be properly handled by the dealer in a timely manner.

NHTSA complaint 11553339. Filed by an owner and not verified by NHTSA or by us.

10 miles

DRIVER SIDE PASSENGER SECOND ROW WINDOW RANDOMLY SHATTERED. NO WARNING, NOTHING HITTING IT JUST A BIG POP AND GLASS FLYING. I WAS ON THE FREEWAY WITH HARDLY ANY VEHICLES ON THE ROAD. GLASS STUCK MY CHILD WHO'S CAR SEAT WAS IN THE SEAT NEXT TO THE WINDOW. I PULLED OVER REMOVED HER AND RELOCATED HER TO THE THIRD ROW SEAT SINCE THERE WAS GLASS SHARDS IN HER SEAT. MY MIDDLE SEAT IN THE SECOND ROW IS WHERE MY 3 MONTH OLD BABY BOY WAS SITTING AND HE HAD GLASS SHARDS IN HIS HAIR. IF ANY SMALL FRAGMENTS WHEN IN HIS EYES I'M UNSURE. HE HAD WATERY EYES BUT DIDN'T APPEAR TO BE IN PAIN. MY TODDLER OBTAINED MINOR SCRATCHES ON HER LEG. THE MENTAL TRAUMA IS REAL THOUGH. THAT WAS SUCH A SCARY SITUATION.

NHTSA complaint 11361772. Filed by an owner and not verified by NHTSA or by us.