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Chevrolet · NHTSA safety record

2018 Chevrolet Volt

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 225 safety complaints about the 2018 Chevrolet Volt with the US government. Of those, 4 describe a crash, 1 person was injured and no death is recorded. 2 recall campaigns are open against it, covering the seat belts and the hydraulic brakes.

The most complained-about system is the electrical system, named in 87 complaints, 39% of the total. The typical failure was reported at 24,579 miles, the median across the 50 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2018 to September 2026 · How this is counted

What is on file

225 complaints on file

225

Complaints

4

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints fell 46% year on year: 21 in the twelve months to 2026-Q2, against 39 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 87 · 39%
POWER TRAIN 85 · 38%
FUEL/PROPULSION SYSTEM 73 · 32%
ENGINE 50 · 22%
UNKNOWN OR OTHER 41 · 18%
SERVICE BRAKES 9 · 4%
VEHICLE SPEED CONTROL 8 · 4%
STEERING 5 · 2%
VISIBILITY/WIPER 4 · 2%
AIR BAGS 2 · 1%
ENGINE AND ENGINE COOLING 2 · 1%
STRUCTURE 2 · 1%
0 38 77

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 225.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 43.

48 36 24 12
18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2018 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2018 Chevrolet VOLT, and it is a separate question from what owners report going wrong later.

Test 5 HB FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

SEAT BELTS:REAR/OTHER

18V673000 · September 26, 2018

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
The remedy
GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.

General Motors LLC · up to 15,800 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

18V576000 · August 30, 2018

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
The risk
A reduction of braking performance can increase the risk of a crash.
The remedy
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

General Motors LLC · up to 210,628 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of Motive Power due to the Battery Energy Control Module

PE23022

Closed preliminary evaluation · opened November 29, 2023 · closed March 3, 2025

the electrical system

On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed · 15 miles

AFTER FULLY CHARGED MY CAR, I PULLED OUT OF THE PARKING GARAGE AND INTO AN AVAILABLE PARKING STALL AT WORK ON FRIDAY JANUARY 24TH 2020 AT APPROXIMATELY 1:50PM. I LET MY CAR CRUISE INTO THE STALL WHILE MY FOOT IS COVERING THE BRAKES. HALFWAY INTO THE PARKING STALL, THE CAR ACCELERATED ON ITS OWN. I APPLIED THE BRAKES BUT DID NOT HELP. IT STOPPED ONLY WHEN IT JUMPED THE FRONT CONCRETE STALL WITH 2 FRONT WHEELS AND HIT THE TREES THEN ROLLED BACK. I THEN IMMEDIATELY SHIFT THE GEAR TO PARK. THE DAY WAS SUNNY AND ROAD CONDITION WAS DRY. I WAS FORTUNATE THAT IT HIT THE TREES AND NOT OTHER CARS IF I WERE TO TAKE THIS OUT ON THE ROAD. THE ATTACHED PICTURES SHOWS TIRE MARKS AS I AM TRYING TO BRAKE

NHTSA complaint 11302705, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 2,200 miles

I RAN INTO A VEHICLE IN FRONT OF ME DURING NORMAL TRAFFIC ON MY WAY HOME FROM WORK, TWO MONTHS TO THE DAY OF PICKING UP MY 2018 VOLT. THE VEHICLE AHEAD OF ME MAY HAVE STOPPED QUICKLY, BUT IT WAS NOT A STOP THE VOLT SHOULDN'T HAVE BEEN ABLE TO HANDLE. I WAS ON A STREET IN MY NEIGHBORHOOD I DRIVE EVERY DAY IN TRAFFIC. I HAD MENTIONED TO FRIENDS AND FAMILY THAT THE VOLT'S BRAKES JUST DID NOT FEEL ON PAR WITH THE REST OF THE CAR AND WOULD BE THE ONLY ASPECT OF THIS EV EXPERIENCE I FOUND LACKING. I HAVE THE DATED TEXT MESSAGES TO PROVE THIS. NOW I HAVE A VOLT AT THE BODY SHOP FOR THE 5TH WEEK (LACKING AN AC LINE FOR REASSEMBLY), AN OVER 55% INCREASE IN MY INSURANCE PREMIUMS (PER THE RENEWAL

NHTSA complaint 11140756, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 4,100 miles

COLLISION OCCURRED ON E DENNY WAY IN SEATTLE, APPROX 3:20 PM ON A DOWNHILL SLOPE IN STOP-AND-GO TRAFFIC AFTER ABOUT 20 MINUTES OF CONSTANT BRAKE USE TO HOLD BACK THE CAR. ABOUT 2/3 OF THE WAY DOWNHILL THE BRAKES FAILED, NO RESISTANCE WHATSOEVER AND THE CAR ROLLED INTO THE VEHICLE IN FRONT, A DISTANCE OF ABOUT 15 FEET. THIS WAS A ONE-OFF INCIDENT AND DID NOT RECUR SO FAR. GM AND 3RD PARTY INSPECTORS FOUND NO ERROR CODES, BUT THE BRAKES INDEED FAILED, WHICH MAKES ME SUSPECT A DESIGN PROBLEM IN THE BRAKE-BY-WIRE SYSTEM THAT CONTROLS THE PEDAL PRESSURE AND MODULATED REGENERATIVE BRAKING. IT WAS LIKE SLIDING ON ICE, NO TRACTION WHATSOEVER.

NHTSA complaint 11129119. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

crash

while driving my vehicle when the outside temperature is 50 degrees Fahrenheit or below I turn my defrost on and for 30 plus seconds my front window completely fogs up and I am unable to see out of my front window and have zero visibility which caused me to crash.

NHTSA complaint 11614544. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The vehicle operates normally in all-electric mode for its full range of approximately 48 miles. The failure occurs consistently at the exact moment the high-voltage battery depletes and the vehicle attempts its automatic transition from electric propulsion to the internal combustion engine. At the point of transition, an unexpected surging or sudden acceleration occurred, followed immediately by a propulsion power reduced warning and an engine not available message on the instrument panel. The gas engine completely failed to engage or deliver power. Because the battery was depleted, the vehicle suffered an immediate, severe loss of motive power and rapidly decelerated in active traffic

NHTSA complaint 11767729, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
2018 Chevy Volt LT. Diagnosed with a bad battery section on September 9, 2026. Warranty part number # 24060120 ordered by dealer. Status September 28, 2026 - Part back-ordered / No ETA. Dealer refuses to provide a loaner car while waiting for the part.

NHTSA complaint 11767495. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
FAILURE SUMMARY & SAFETY RISK: While operating in live traffic, the vehicle experienced a sudden loss of motive power and entered a "Propulsion Power Reduced" failsafe mode, creating a severe rear-end collision hazard. The vehicle is currently grounded and remains available for inspection upon request. WARNING SYMPTOMS & DIAGNOSTIC CODES: The instrument cluster illuminated the Malfunction Indicator Lamp (Check Engine), the ABS warning indicator, and displayed a persistent "Propulsion Power Is Reduced" message. A diagnostic trouble scan confirmed active high-voltage communication failures and powertrain faults: U2603 (Lost Communication with Hybrid/EV Battery Interface Control Module), P25A2

NHTSA complaint 11766936, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I was driving back from [XXX] on XXX, when I received a "propulsion power limited" message on my dash with a check engine light. I pulled off to a nearby gas station and tried to scan the code to figure out what was going on when I then received the message "Engine unavailable" and the car shut off. I checked the fuse box and found that the F03 Fuse had blown. I replaced the fuse and attempted to start the car again. It began normally, but then after driving 10 feet, I received the "engine unavailable" message again with a check engine light and the car no longer had power and I had to coast into a parking spot. I checked the fuse again and found it was blown. If I had not stopped in the

NHTSA complaint 11759887, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle frequently fails to register that the transmission has been shifted into Park. When this happens the instrument cluster displays "Action Required / Shift to Park" and the power (STOP/START) button will not shut the vehicle off. The condition is intermittent. I can usually clear it only by shifting through the gear positions and back into Park repeatedly, sometimes many times, before the vehicle will power down. SAFETY RISK: Because the transmission control module does not confirm Park, I have no assurance the parking pawl is engaged when I leave the vehicle, creating a rollaway hazard. The vehicle also cannot be shut down, which leaves its systems energized and drains the

NHTSA complaint 11760020, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I was driving on an interstate in Seattle, and the car completely died. A check engine light went on. I had to roll into the shoulder and call for a tow to the dealership's service department. Here is what they found: ----60GCZ ENGINE REPAIR DIAG/ customer reports the ses lamp is on with reduced propulsion message displayed. Check and advise. 1. Tested vehicle and verified reduced propulsion power message and SES light. Scanned vehicle for codes and found multiple P0489, P0030, P0031, P0132, P0135, P0137, P0443, P0458, P0597, P0598, P06DA, P06DB, and P103C. Traced back to no power on circuit 5293. Traced back to blown 15-amp fuse 3 of under hood fuse block. Found bulletin #24-NA-080 stating

NHTSA complaint 11757544, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Volt

Model year Complaints Recalls Deaths
2019 34 2 —
2017 698 0 —
2016 169 1 —
2015 44 1 —
2014 93 0 —
2013 308 3 —
2012 245 2 —
2011 49 1 —

Other 2018 Chevrolet models

Malibu 698 Silverado 1500 520 Traverse 461 Equinox 408 Colorado 183 Cruze 109 Tahoe 104 Trax 101

Complaints on file, same model year.

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst