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Chevrolet · NHTSA safety record

2011 Chevrolet Volt

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

49

Complaints

2

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2011 Chevrolet Volt have filed 49 safety complaints with NHTSA between May 2011 and October 2025. The most complained-about system is the electrical system, named in 23 of them (47%). The typical failure was reported at 72,500 miles, the median across the 38 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

ELECTRICAL SYSTEM:IGNITION

15V145000 · March 13, 2015

The defect
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
The risk
If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
The remedy
GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.

General Motors LLC · up to 50,236 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Post-Crash EV Fire Hazard

PE11037

Closed preliminary evaluation · opened November 25, 2011 · closed January 20, 2012

the electrical system

The subject vehicles, which employ emerging technology, are range-extended electric vehicles that utilize a high voltage (HV) battery to provide energy for propulsion. The HV battery is lithium-ion based technology that has a nominal full charge of 390 VDC, a 16 kWh capacity, and a control system that incorporates liquid (antifreeze) cooling and various electronic devices (control modules, sensors, wiring, etc) to monitor and manage the HV battery. The HV battery, portions of the cooling system, and the control system are contained within a common enclosure.During an NCAP oblique side pole impact test conducted by NHTSA in May 2011, the pole struck and deformed the sill plate under the driver's door at a location where there is a structural member. The lateral member displaced inward, pierced the HV battery enclosure and battery, and caused a battery coolant leak. Thereafter, the Agency conducted a rollover test (the rollover test consists of four 90-degree rotate-and-hold movements about the vehicle's longitudinal axis). In that test, the HV battery and electronics were exposed to coolant that leaked as a result of the crash. The vehicle fire that occurred three weeks later and the additional testing NHTSA conducted are discussed in a report titled 2011 Chevrolet Volt Battery Fire Incident Report a copy of which is available in the public file. The report indicates that intrusion induced coolant leakage, and subsequent rollover that saturates electronic components, were the only test conditions which resulted in a subject vehicle HV battery fire.GM announced its intention to conduct a free-of-charge customer satisfaction campaign (CSP) on the subject vehicles on January 5, 2012. The action affects 14,735 vehicles produced prior to December 21, 2011. The CSP addresses three areas related to the issue under investigation. The first involves a modification/strengthening of the structure of the vehicle in the area where battery intrusion occurred in the May 2011 test. The second involves adding a sensor that detects excessive HV battery coolant loss, and control system software that then alerts the driver and prevents recharging of the HV battery. When the battery cannot be recharged, it will be depleted to a lower energy state as the vehicle continues to operate on the internal combustion engine. Lastly, a tamper-proofing device will be added to the system to prevent consumers from adding coolant. GM discusses these revisions in its response to an Information Request (IR) issued by NHTSA, noting that vehicles produced in calendar year 2012 and later will be manufactured to this condition.In December 2011, and at the same test facility, NHTSA repeated the May 2011 side impact test using a model year 2012 Volt modified to the structural condition described in the CSP. The test did not produce intrusion of the HV battery, a coolant leakage, or a fire (see test 7611, available at www.nhtsa.gov/Research/Databases+and+Software). In its IR response, GM describes four (4) additional side impact tests of modified subject vehicles it recently conducted using various build configurations and impact speeds (including higher speeds). GM reports that none produced HV battery intrusion, coolant leakage, or a fire.As noted in the complaint counts above, ODI has not identified a crash occurring in consumer's use of the vehicle that has resulted in a vehicle fire, or produced coolant leakage. ODI notes that side impact crashes with pole-like structures, such as would strike the sill plate, occur fairly infrequently, and such crashes with rollovers are even less frequent. A defect trend has not been identified at this time, and further investi

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 49.

ELECTRICAL SYSTEM 23 47%
AIR BAGS 8 16%
FUEL/PROPULSION SYSTEM 6 12%
ENGINE 4 8%
POWER TRAIN 3 6%
SERVICE BRAKES 3 6%
STEERING 3 6%
SEATS 2 4%
SUSPENSION 2 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 2%
EXTERIOR LIGHTING 1 2%
HYBRID PROPULSION SYSTEM 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 8.

2011 2019 2025
2011 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 28,606 miles

THE CAR HAS PROCEEDED TO HAVE MULTIPLE ISSUES, WITH THE MOST PREDOMINANT AND LIFE THREATENING ISSUE BEING AN AIRBAG FAILURE...TWICE. OTHER ISSUES: RADIO, DOOR LOCKS, AND PARK ASSIST ENGAGE/DISENGAGE ON THEIR OWN. BRAKES NOT CATCHING CAUSING CAR TO ROLL. POWER FAILURE AND WON'T START. APRIL 2013, THE VEHICLE WAS T-BONED AT A RATE OF SPEED OVER 45MPH. THE AIRBAGS FAILED TO DEPLOY; CAUSED PERSONAL INJURY. GM SENT OUT AN INSPECTOR, AND PULLED THE DATA. RESPONSE BACK WAS ?NO EVENT RECORDED? AND WAS DISMISSED. OBVIOUSLY SOMETHING HAPPENED, ESPECIALLY CONSIDERING THE CAR WAS IN THE BODY SHOP FOR 6 MONTHS BEING REPAIRED. JANUARY 2014 WHILE DRIVING DOWN THE HIGHWAY THE CAR LOSES POWER, AND WON'T

NHTSA complaint 10573309, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

97,000 miles

The contact owns a 2011 Chevrolet Volt. The contact stated that water was accumulating inside the driver's side taillight assembly. The contact stated that the water caused a short circuit in the taillight, and the passenger’s side turn signal became inoperable. The contact had taken the vehicle to an independent mechanic where it was diagnosed, and determined that the wiring harness for the driver's side taillight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,000.

NHTSA complaint 11694484. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Driver display is blank (no speed, gear position, odometer, gas tank, etc), with the exception of some warning icons like tire pressure and passenger seat belt status. Does no return after turning off power.

NHTSA complaint 11585428. Filed by an owner and not verified by NHTSA or by us.

ENGINE
'11 Chevy Volt hybrid was daily driver of 100+ miles, multiple trips both highway and city for last 2 1/2 months. Breaks and rotors have been replaced all the way around, fresh oil changes as needed and filters. Warning on dash "Service High Voltage Charging System", ”Service Airbag" and check engine light have been on since I've owned it (Oct. 23). When plug car in it doesn't charge, but the EV charges while driving. Car generally switches back and forth from EV to ICE without issues. No other issues have been noted. 1/18/24 Start car and drive all day for work. Total of 129 miles between 22 trips. Last trip car sat for 30 minutes after running deliveries all day. Started as normal, turned

NHTSA complaint 11566740, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The car quit running when my wife was driving the car when the mileage range went down to 4 miles range remaining. The car was towed to the local Chevrolet dealership who charged over $1,000 to reset the electronics so car would run. I was advised that if battery range was run down to a low mileage range that car would quit running again and that it would have to be towed back to the dealership for the electronics to be reset. I was concerned about liability if anyone drove car and it stopped on highway. It was clear to me that the only way out of potential liability, associated with the car stopping on the highway was to sell the car for salvage. I purchased this Chevrolet Volt Premier

NHTSA complaint 11562597, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

90,000 miles

The contact owns a 2011 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal whining sound coming from the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

NHTSA complaint 11544532. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
The contact owns a 2011 Chevrolet Volt. The contact stated that while driving at 35 MPH, the defroster failed to operate as needed. The vehicle was taken to the dealer, and the dealer replaced the heating system module; however, the failure recurred. The vehicle was taken back to the dealer, but the dealer was unable to duplicate the failure. The failure mileage was unknown.

NHTSA complaint 11497799. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Volt

Model year Complaints Recalls Deaths
2019 34 2
2018 220 2
2017 694 0
2016 169 1
2015 44 1
2014 93 0
2013 308 3
2012 245 2

Other 2011 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst