CSR

Chevrolet · NHTSA safety record

2019 Chevrolet Suburban

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

76

Complaints

2

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2019 Chevrolet Suburban have filed 76 safety complaints with NHTSA between August 2019 and July 2026. The most complained-about system is the power train, named in 38 of them (50%). The typical failure was reported at 64,000 miles, the median across the 25 complaints that gave an odometer reading.

Complaints rose by half year on year: 18 in the twelve months to 2026-Q1, against 10 in the twelve before.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

26V289000 · May 7, 2026

Do not drive until repaired

The defect
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
The risk
Front or rear wheel lockup increases the risk of a crash.
The remedy
Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.

General Motors, LLC · up to 66 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

19V761000 · October 24, 2019

The defect
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
The risk
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

General Motors LLC · up to 652,967 vehicles across all model years covered

SEAT BELTS:REAR/OTHER

18V673000 · September 26, 2018

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
The remedy
GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.

General Motors LLC · up to 15,800 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 76.

POWER TRAIN 38 50%
ENGINE 24 32%
ELECTRICAL SYSTEM 7 9%
STEERING 6 8%
SEAT BELTS 5 7%
UNKNOWN OR OTHER 4 5%
SERVICE BRAKES 3 4%
AIR BAGS 2 3%
ENGINE AND ENGINE COOLING 2 3%
FORWARD COLLISION AVOIDANCE 2 3%
VISIBILITY/WIPER 2 3%
ELECTRONIC STABILITY CONTROL (ESC) 1 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 22.

2019 2025 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 55,000 miles

TL* THE CONTACT OWNS A 2019 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AND THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED TO THE RIGHT AND CRASHED INTO A BUILDING. THE CONTACT MENTIONED THAT AS THE FAILURE OCCURRED HE FORCEFULLY PRESSED THE BRAKE PEDAL TO NO AVAIL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE LEGS BUT MEDICAL ATTENTION DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. A POLICE REPORT WAS FILED, THE DALLAS POLICE DEPARTMENT WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

NHTSA complaint 11343538. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured

2019 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE ELECTRONIC VEHICLE STEERING SYSTEM. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE WOULD VEER OUT OF THE LANE. THE STEERING WAS DIFFICULT TO CONTROL CAUSING TENDONITIS TO THE HANDS AND ARMS, HEADACHES, AND FATIGUE. THE DEALER WAS NOTIFIED AND STATED THE COMPUTER NEEDED TO ADJUST TO THE CONSUMER'S DRIVING. *JS *JS

NHTSA complaint 11253855. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 1,200 miles

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED THE CAR AND CALLED THE STATE POLICE WHO ARRIVED SHORTLY THEREAFTER. THE SUBURBAN WAS TOWED TO RICK HENDRICK CHEVROLET IN RICHMOND, VIRGINIA. ABOUT A WEEK

NHTSA complaint 11241952, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash

We were in an accident with minor exterior damage but when closer look the frame is damaged and even bolts to engine bent. Insurance company first totalled then decided to repair with new frame . All car experts say that the vehicle will decrease substantially in value. My concern is that we have no control or protection about how it is repaired and if we sell it with the current VIN number, it is misleading to the new buyer as it was not assembled as stated in the VIN number. Would appreciate your response.

NHTSA complaint 11474915. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I bought this vehicle in August 202 from Bayway Chevrolet in Pearland, Texas. The vehicle is now at 101,703 miles. The vehicle is a 2019 Chevy Suburban LT with the 8L43 transmission. Approximately 1 year ago, we started to have issues with the electronic screens - both the dashboard and the radio screen. The screens freeze, change channels and displays without any buttons being pressed or the screen being touched. Due to cost, we have not had this repaired yet, however our usual mechanic has said that he sees this issue all the time in smart technology vehicles. The transmission, on XXX, we were going to a family dinner and the vehicle started shifting hard and making a clanking noise. We

NHTSA complaint 11753997, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission broke.

NHTSA complaint 11752858. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Oil pressure acting weird. We checked the oil and there were only 2 quarts of oil in truck. I just had an oil change 3 weeks ago. No oil leaks. Engine must be burning oil for some reason.

NHTSA complaint 11752859. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

88,000 miles

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that while the brake pedal was depressed, the vehicle jerked abnormally. The contact stated that the vehicle jerked abnormally hard. No warning lights were illuminated. The vehicle was taken to three dealers, and the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

NHTSA complaint 11752201. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS:PRETENSIONER

120,000 miles

The contact owns a 2019 Chevrolet Suburban. The contact stated that the middle row seat belts failed to retract, and the seat belts became inoperable. The contact had taken the vehicle to an independent mechanic and to two dealers, and the contact was informed that the seat belts could not be replaced because parts were no longer manufactured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA complaint 11750255. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices — approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence of the same active-lifter defect only ten days later, an ignition coil failure, fuel injector and air conditioning failures, an oil pump failure, and, most seriously, a complete engine replacement (66,854 miles) after the dealership documented metal in the oil and filter and engine end play. The

NHTSA complaint 11750421, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Suburban

Model year Complaints Recalls Deaths
2024 37 1
2023 114 3
2022 106 4
2021 184 12
2020 42 4
2018 81 4
2017 141 5
2016 217 6
2015 428 11 2
2014 59 3
2013 118 4
2012 101 4
2011 148 3
2010 117 3

Other 2019 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst