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Chevrolet · NHTSA safety record

2017 Chevrolet Suburban

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

141

Complaints

7

Crashes

3

Fires

6

Injuries

0

Deaths

Owners of the 2017 Chevrolet Suburban have filed 141 safety complaints with NHTSA between February 2017 and August 2026. The most complained-about system is the brakes, named in 41 of them (29%). The typical failure was reported at 53,333 miles, the median across the 71 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

26V289000 · May 7, 2026

Do not drive until repaired

The defect
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
The risk
Front or rear wheel lockup increases the risk of a crash.
The remedy
Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.

General Motors, LLC · up to 66 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

19V761000 · October 24, 2019

The defect
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
The risk
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

General Motors LLC · up to 652,967 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

19V645000 · September 6, 2019

The defect
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
The risk
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

General Motors LLC · up to 3,456,719 vehicles across all model years covered

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

17V033000 · January 12, 2017

The defect
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.

General Motors LLC · up to 214 vehicles across all model years covered

AIR BAGS:FRONTAL

16V651000 · September 8, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
The risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

General Motors LLC · up to 3,640,162 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 141.

SERVICE BRAKES 41 29%
POWER TRAIN 39 28%
ENGINE 25 18%
ELECTRICAL SYSTEM 21 15%
UNKNOWN OR OTHER 18 13%
STEERING 6 4%
VEHICLE SPEED CONTROL 6 4%
EXTERIOR LIGHTING 5 4%
AIR BAGS 4 3%
FUEL/PROPULSION SYSTEM 4 3%
ELECTRONIC STABILITY CONTROL (ESC) 3 2%
FORWARD COLLISION AVOIDANCE 2 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 21.

2017 2019 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

3 injured · crash · towed · 24,720 miles

TL* THE CONTACT OWNED A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED HE RECEIVED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND THE VEHICLE WAS TAKEN TO DEALER PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 227-5848 TO RECEIVE THE RECALL REMEDY ON NOVEMBER 19, 2019. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON IT'S OWN. THE ENGINE WAS CUT OFF BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE CONTACT STATED HE DROVE THROUGH A STOP SIGN AND IMPACTED ANOTHER VEHICLE AND KEPT ACCELERATING UNTIL IT CAME TO A STOP CRASHING INTO A TREE. THE

NHTSA complaint 11300867, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 90,000 miles

The contact owned a 2017 Chevrolet Suburban. The contact stated that while driving at 40 MPH, another vehicle crashed into the rear driver side of the vehicle, causing him to lose control of the vehicle, collided into the curb, and the two right side tires, both driver's and passenger tires, became blown and damaged. The contact mentioned that after colliding with the curb, he crashed into a tree, which caused the right passenger side rim to detach from the tire. The contact also mention from the impact the whole right passenger side of the completely crushed and was damaged. The contact stated that no air bags deployed in his vehicle. The contact stated that he sustained a concussion to

NHTSA complaint 11714310, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHICH WAS SERVICED AT BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901). MONTHS LATER, WHILE HIS WIFE WAS AT A STOP LIGHT, SHE EASED OFF THE BRAKE PEDAL TO INCH FORWARD AND AS SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL AGAIN, IT VIBRATED AND THE BRAKES FAILED TO ENGAGE WITHOUT WARNING. THE CONTACT'S WIFE HIT THE VEHICLE IN FRONT OF HER AT APPROXIMATELY 5 MPH. A POLICE WAS REPORT WAS FILED AND THE OTHER DRIVER HAD REPORTED UNKNOWN INJURIES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT CONTACT THEY HAD

NHTSA complaint 11311486, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

1 injured

What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel delivery system has failed. Specifically, the fuel lines are leaking at the connection point on the top of the fuel tank. The vehicle and the affected components are currently available for inspection upon request. How was your safety or the safety of others put at risk? This defect poses an immediate fire and life-safety hazard. Because the fuel leaks while the vehicle is powered on, any spark or heat source could ignite the fuel tank, leading to a vehicle fire or explosion. Additionally, the cabin environment has become toxic; the concentration of gasoline vapors is so high that it

NHTSA complaint 11740901, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 84,478 miles

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the transmission overheating warning light illuminated. The vehicle was driven to the shoulder of the road and waited for the engine to cool down. The contact stated that the failure reoccurred. The failure reoccurred every 15–20 miles while driving. In addition, the contact stated that eventually the vehicle stopped driving forward. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The failure reoccurred almost two years later. The vehicle was towed back

NHTSA complaint 11756021, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The infotainment system started taking ghost inputs. We replaced the screen and the ghost inputs are still there. The Human interface module has gone bad. There are many reports of this happening to chevys of similar years. Chevy dealership told me we need to replace the whole system for over $1200. I first started having this problem in 2024. It changes radio stations, moves the display screen, and tries to activate other buttons on the screen. Has also tried to call onstar.

NHTSA complaint 11751425. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
when applying the brakes and come to a complete stop and when you try to apply the brakes you have no power assist and when backing up if you apply the brakes more then once you have no power assist.

NHTSA complaint 11746786. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

125,000 miles

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop. There was no warning light illuminated. The contact attempted to accelerate, and the vehicle drove sluggishly as if the tires were flat. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission and motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

NHTSA complaint 11744890. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I am writing to formally report a critical safety defect in the vehicle’s transmission system. While driving, the vehicle began experiencing severe vibrations, accompanied by an abnormal increase in engine RPMs, while the vehicle failed to accelerate appropriately. The vehicle became unresponsive, limiting my speed to 15-20 mph. This forced me to make frequent stops every 6-7 minutes to allow the transmission to cool down, as the car would not sustain normal speeds. ​This failure created an extremely dangerous situation on the highway. Due to the sudden loss of power and inability to maintain traffic flow, I was subjected to aggressive behavior from other drivers, who were honking,

NHTSA complaint 11743335, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Suburban

Model year Complaints Recalls Deaths
2024 37 1 —
2023 114 3 —
2022 106 4 —
2021 184 12 —
2020 42 4 —
2019 76 3 —
2018 81 4 —
2016 217 6 —
2015 428 11 2
2014 59 3 —
2013 118 4 —
2012 101 4 —
2011 148 3 —
2010 117 3 —

Other 2017 Chevrolet models

Silverado 1500 711 Malibu 699 Volt 694 Traverse 360 Bolt EV 342 Equinox 271 Corvette 255 Colorado 215

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst