CSR

Honda · NHTSA safety record

2020 Honda HR-V

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 84 safety complaints about the 2020 Honda HR-V with the US government. Of those, 8 describe a crash, 2 mention a fire, 2 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 20 complaints, 24% of the total. The typical failure was reported at 37,000 miles, the median across the 21 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2020 to September 2026 · How this is counted

What is on file

84 complaints on file

84

Complaints

8

Describe a crash

2

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints fell 46% year on year: 20 in the twelve months to 2026-Q2, against 37 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 20 · 24%
FUEL SYSTEM, GASOLINE 14 · 17%
POWER TRAIN 13 · 15%
FUEL/PROPULSION SYSTEM 12 · 14%
ENGINE 10 · 12%
UNKNOWN OR OTHER 8 · 10%
AIR BAGS 7 · 8%
FORWARD COLLISION AVOIDANCE 6 · 7%
LANE DEPARTURE 6 · 7%
VEHICLE SPEED CONTROL 5 · 6%
SERVICE BRAKES 4 · 5%
BACK OVER PREVENTION 1 · 1%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 84.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 31.

36 27 18 9
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Honda HR-V, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 13.5% 15.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

26V332000 · May 21, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
The risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
The remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Honda (American Honda Motor Co.) · up to 98,892 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

24V384000 · May 31, 2024

The defect
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.

Honda (American Honda Motor Co.) · up to 114,686 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

24V064000 · February 1, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
The risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
The remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Honda (American Honda Motor Co.) · up to 750,114 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V858000 · December 18, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) · up to 2,490,460 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

23V046000 · February 2, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.

Honda (American Honda Motor Co.) · up to 114,686 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Rear Differential Seizure

PE22011

Closed preliminary evaluation · opened November 28, 2022 · closed July 22, 2024

the power train

On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals  prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential.  Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport.  Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: ·       Information regarding field failures does not indicate hazardous outcomes ·       The failures are occurring early in the life of the vehicle ·       Repairs are covered under the manufacturer’s warranty ·       The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · fire · crash · towed

The car was inspected about 2 weeks prior to the accident. Airbags never deployed nor indicated and the car was smashed in. Electrical problem as I should have seen an indicator and airbags never deploy (wearing seat Belt, neck injury, shoulder and back and bilateral knee injuries)and I am as per dr. Order on medical leave as a result of this auto incident.

NHTSA complaint 11423671. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

fire · crash · towed

The car went up in smoke, the airbags never deployed and there was no indicators. The front was all smashed in. I’m completely disabled.

NHTSA complaint 11423672. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed · 3,000 miles

The contact owns a 2020 Honda HR-V. The contact stated that while driving at a low speed attempting to park the vehicle at park, the vehicle unintendedly accelerated, jumped the curb and crashed into a fence. There were no warning lights illuminated. A police report was filed. The air bags did not deploy. There were no injuries sustained by the driver or the passenger. There was fire reported. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

NHTSA complaint 11490534. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed

I was turning left into a parking spot at work with my foot slightly on the break when my engine revvved and my car accelerated at face pace and my brakes were unresponsive causing me to hit a parked truck in front of me. Upon impact my vehicle kept trying to accelerate causing me to keep pushing the truck until my front right side of my car broke off. My car STILL kept accelerating and went across the concrete parking block and finally came to a complete stop. Once stopped I could not get the vehicle to turn off. Within minutes the engine finally died. I work inside a chemical plant right next to a highly explosive unit so this could have been catastrophic. Not to mention the people that

NHTSA complaint 11536936, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

53,000 miles

The contact owns a 2020 Honda HR-V. The contact stated that while entering the vehicle, there was abnormal white smoke inside the cabin of the vehicle, and the contact stated that a white cakey substance was in the smoke, which the contact inhaled. The vehicle was taken to a dealer to be diagnosed; however, the failure could not be duplicated. The contact was concerned that the air bag might deploy unintendedly. The manufacturer was notified of the failure. The failure mileage was 53,000.

NHTSA complaint 11767528. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
While on the highway vehicles warning light illuminated and the vehicle immediately slowed down and would not go over 20 miles per hour. Prior to the warning lights illuminating there were no warning lights already illuminated and no drivability issues. You could hear a griding noise when driving at low speeds and the vehicle would not go above 20 miles per hour. Ended up pulling over and towing the vehicle to the dealership. The dealership mentioned after diagnosis the transmission internally failed and needed to be replaced. They did find metal debris from the transmission belt when draining the fluid and found the fluid to be clean. Found the TSB - Warranty extension from NHSTA website

NHTSA complaint 11758260, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V NHTSA Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety History: •January 2025: Mandatory fuel pump safety recall performed at an authorized Honda franchise. •September 2025: Catastrophic engine stall occurred at highway speeds. •June 12, 2026: Second catastrophic engine stall occurred at highway speeds. Critical Update: Following these severe stalling events, I presented the vehicle to franchised dealer Zeigler Honda. The dealership service department

NHTSA complaint 11755834, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
LKAS lights all came on and ACC warnings. Brake system and auto high beams. Mechanic seems to think it’s the camera, car only has 84,000 miles on it and very well taken care of. This seems to be a big common issue with a lot of HRVs and it’s expensive to fix.

NHTSA complaint 11754823. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Instrument Cluster Failure Complaint – 2020 Honda HR-V VIN [XXX] I am reporting an intermittent instrument cluster failure affecting a 2020 Honda HR-V. The digital display that contains the fuel gauge, odometer, and mileage information intermittently becomes heavily pixelated or goes completely blank. I have been dealing with this issue for over a year. The car has 83K + miles. The problem occurs most often during cold weather but has also occurred during warmer temperatures. More rececntly it is happening daily. The display begins functioning again after the vehicle has warmed up, although the failure remains intermittent and unpredictable. Because the display fails without warning, the

NHTSA complaint 11751499, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
On 3/15/26 the CVT transmission on my 2020 HRV EX-L failed while driving on I-95 near Fairfield, CT. My dashboard lit up like a Christmas tree and the car decelerated and would not go past 20 miles per hour. My safety was put at risk because this happened suddenly doing 60 mph highway. There was no indication of an issue with the transmission when I visited the Honda Service center on Friday, 3/13 to repair a lose panel. They saw no issues. There were two Service Bulletins 21-046 dated 4/27/21 and o6/1/21, respectively that listed certain HRV VIN numbers that had the warranty extended to cover the full replacement cost of the CVT transmission. My VIN is not included. Many of the steps taken

NHTSA complaint 11727834, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda HR-V

Model year Complaints Recalls Deaths
2025 45 1 —
2024 109 4 —
2023 686 3 —
2022 88 3 —
2021 63 4 —
2019 235 7 —
2018 157 3 —
2017 123 0 —
2016 239 2 —

Other 2020 Honda models

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst