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Honda · NHTSA safety record

2023 Honda HR-V

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 686 safety complaints about the 2023 Honda HR-V with the US government. Of those, 7 describe a crash, 4 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is visibility and the wipers, named in 319 complaints, 47% of the total. The typical failure was reported at 13,481 miles, the median across the 68 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2023 to September 2026 · How this is counted

What is on file

686 complaints on file

686

Complaints

7

Describe a crash

0

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
VISIBILITY/WIPER 319 · 47%
UNKNOWN OR OTHER 214 · 31%
STEERING 78 · 11%
VISIBILITY 78 · 11%
STRUCTURE 33 · 5%
ELECTRICAL SYSTEM 30 · 4%
LANE DEPARTURE 13 · 2%
ENGINE 8 · 1%
FORWARD COLLISION AVOIDANCE 7 · 1%
SEAT BELTS 5 · 1%
SERVICE BRAKES 5 · 1%
FUEL/PROPULSION SYSTEM 4 · 1%
0 131 262

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 686.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 385.

408 306 204 102
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Honda HR-V, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover Not rated
Chance of rollover — 14.0%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V858000 · December 18, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) · up to 2,490,460 vehicles across all model years covered

SEAT BELTS:FRONT

23V782000 · November 21, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
The risk
A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
The remedy
Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

Honda (American Honda Motor Co.) · up to 303,770 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate

RQ24006

Closed recall query · opened April 4, 2024 · closed March 26, 2025

the seat belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 7,500 miles

The contact owned a 2023 Honda HR-V. The contact stated that while driving at 35 MPH, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. As a result, the contact collided head-on with a tree. The air bags did deploy but were only partially inflated. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. A police report was filed, but no injuries were reported. The contact did not receive medical attention on the day of the collision. However, the contact later transported himself to an area hospital and was treated for chest and abdominal pain. The manufacturer was notified

NHTSA complaint 11560112, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 60,000 miles

The contact owned a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to travel through a bend in the road, the steering wheel locked. As a result, the contact was unable to turn, lost control of the vehicle, and left the roadway, only coming to a complete stop after colliding with the center road barrier. The air bags did not deploy. No warning lights were illuminated. Both front and rear driver-side tires were damaged and out of place due to the crash. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number:

NHTSA complaint 11682465, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

1 injured

Rear windshield was exploded while the vehicle is not in motion

NHTSA complaint 11564047. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

crash · towed

I turned the corner into a parking space at a local business. When I was turning into the parking space, my foot was hovering over the left floor peddle (the break). All of a sudden, the vehicle lunged forward while my foot was still hovering over the break. During the incident, my foot did not touch the gas pedal when the car was accelerating towards the store window. I quickly firmly stepped on the brake when the car began to accelerate. The car went over the concrete parking stop, onto the sidewalk, crashing into the windows of the establishment. I nor any of the other patrons of the establishment were injured. Also to be noted, neither the forward collision, parking collision or

NHTSA complaint 11545316, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking. But he could not fix it because Honda needed to fix it. I took it to Honda in va. For my oil and filter change and to check steering. The mechanic said it was sticking. And filmed the inspection. There was a recall Nov. 2024 on the steering. I took it in on Jan. 18 2024 I am sending info.

NHTSA complaint 11764820. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts

NHTSA complaint 11760094. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
In April, I returned to my vehicle in my employer’s parking lot in Cranberry Township, PA and found the rear window completely shattered, with glass both inside and outside the vehicle. I immediately contacted my Honda service center and was told there were no reported issues or recalls. Because the vehicle was unsafe to drive, I contacted my insurance company to arrange the repair. My employer reviewed the security footage and confirmed that no one approached the vehicle between the time I arrived and the damage was discovered. Once it was determined that there was no vandalism, accident, or outside cause, I contacted Honda Customer Service. I was then told that Honda was aware of a safety

NHTSA complaint 11758855, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

23,000 miles

The contact owns a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the steering wheel was sticking and was firm. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case

NHTSA complaint 11757991, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS
My driver's seat when I raise the height lowers in 1 week whereby I cannot safely drive the car because the seat is to low and cannot see above the dashboard.

NHTSA complaint 11757145. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Rear windshield exploded

NHTSA complaint 11749918. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda HR-V

Model year Complaints Recalls Deaths
2025 45 1 —
2024 109 4 —
2022 88 3 —
2021 63 4 —
2020 84 5 —
2019 235 7 —
2018 157 3 —
2017 123 0 —
2016 239 2 —

Other 2023 Honda models

CR-V 515 Civic 255 Pilot 144 Accord Hybrid 140 Ridgeline 128 CR-V Hybrid 116 Odyssey 99 Accord 86

Complaints on file, same model year.

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst