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Honda · NHTSA safety record

2024 Honda HR-V

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 109 safety complaints about the 2024 Honda HR-V with the US government. Of those, 8 describe a crash, 1 mentions a fire, 8 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the steering, named in 51 complaints, 47% of the total. The typical failure was reported at 11,490 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to September 2026 · How this is counted

What is on file

109 complaints on file

109

Complaints

8

Describe a crash

1

Mention fire

8

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 51 · 47%
UNKNOWN OR OTHER 20 · 18%
ELECTRICAL SYSTEM 13 · 12%
FORWARD COLLISION AVOIDANCE 12 · 11%
SERVICE BRAKES 12 · 11%
VISIBILITY/WIPER 11 · 10%
SEAT BELTS 8 · 7%
LANE DEPARTURE 5 · 5%
STRUCTURE 4 · 4%
WHEELS 4 · 4%
AIR BAGS 3 · 3%
ENGINE 3 · 3%
0 23 46

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 109.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 51.

56 42 28 14
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Honda HR-V, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 14.3% 14.0%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

SEATS:CRITICAL FASTENERS

26V054000 · January 29, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
The risk
A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
The remedy
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.

Honda (American Honda Motor Co.) · up to 32 vehicles across all model years covered

SEATS:CRITICAL FASTENERS

24V859000 · November 14, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
The risk
An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
The remedy
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

Honda (American Honda Motor Co.) · up to 121 vehicles across all model years covered

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

SEAT BELTS:FRONT

23V782000 · November 21, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
The risk
A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
The remedy
Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

Honda (American Honda Motor Co.) · up to 303,770 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate

RQ24006

Closed recall query · opened April 4, 2024 · closed March 26, 2025

the seat belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

2 injured · crash · towed

Steering issue which caused difficulty in turning which caused a collision, inspected by auto body collision center, no warning messages were present on vehicle.

NHTSA complaint 11629526. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed

WHILE DRIVING IN THE FREEWAY TRYING TO EXITING ALL OF SUDDEN I FEEL MY STEERING WHEEL MOVE ITSELF TOWARD THE CURVE AND TRYING TO BREAK AND STEER ITSELF AT THE SAME CAUSING MY VEHICLE TO CRASH AGAIST THE CURVE AND GO TO ON TOP MAKING ME LOOSE CONTROL OF STEERING WHEEL AND CRASHING TO THE CAR INFRONT OF ME, ALSO THE AIRBAGS DIDN'T DEPLOY AT ALL, SEATBELT DID NOT PROTECT ME AT ALL IT WAS LOOSE, I ENDED INJUR MY HEAD I REQURED GOING TO THE ABULANCE TO THE EMERGENCY ROOM. POLICE REPORT WAS MADE AND REPORTED TO MY CAR INSURANCE.

NHTSA complaint 11543564. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 13,500 miles

The contact owned a 2024 Honda HR-V. The contact stated while driving approximately 35 MPH, she had a crash which resulted in a roll-over of the vehicle. The contact stated that the police and EMS arrived and she was transported to a hospital. The contact stated that she had no memory of the accident and had no memory due to a brain injury. The contact stated that she had no other injuries. The contact stated that the vehicle had been towed to an impound lot and that her insurance provider had declared the vehicle a total loss. The vehicle was not diagnosed either by the insurance company or a dealer. The contact stated that she had recently received notification of NHTSA Campaign Number:

NHTSA complaint 11620631, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 4,441 miles

The contact owns a 2024 Honda HR-V. The contact stated while her daughter was driving 30 MPH, the driver attempted to switch lanes to prevent another vehicle from crashing into her vehicle. The contact stated that the steering wheel seized inadvertently, causing the vehicle to drive off the road. The vehicle hit the sidewalk and drove into the ditch, where the vehicle hit a small hill. The air bags did not deploy. The driver hit her head against the steering wheel and sustained neck and head pain. The contact stated that the front driver's side seat belt failed to retract and restrain her daughter; however, the front passenger's side seat belt retracted even though the seat was unoccupied.

NHTSA complaint 11622415, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle began making loud chainsaw noise. Took to original location of purchase (Nissan Dealer - bought as used at 42k, no issues), was told that alternator, drive belt and tensioner were needing replacement as that was the location of noise. Took to Honda Dealer where I was originally told just tensioner, now they are stating alternator is faulty along with tensioner. Car only has 72k and most of miles are highway miles. No warning signs other than loud chainsaw noise that was constant while car in drive and idling (no noise in reverse).

NHTSA complaint 11767424. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I own a 2024 Honda HR-V. Since I purchased the vehicle, I have experienced recurring warning messages stating: "Collision Mitigation Braking System Problem - See Your Dealer" and "Road Departure Mitigation System Problem - See Your Dealer." I brought the vehicle to the Honda dealer and reported these problems. The dealer scanned the vehicle and told me that no fault codes were found. Despite this, the problem has continued. On one occasion, while driving at approximately 5 mph, the vehicle unexpectedly applied the brakes on its own. There was no vehicle, pedestrian, cone, rock, debris, or other obstacle in front of the vehicle. I did not intentionally apply the brakes to cause the sudden

NHTSA complaint 11762543, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
*The vehicle exhibited a profound and worrisome vibration under the driver's seat ( I was also told by a Honda Serviceman in the passenger seat during the pre-service test drive, that he felt it, also), when accelerating at speeds of 53 mph and above on the highway. This systematic issue was replicated by the dealership across multiple model years (2023 and 2026 HR-V's), suggesting a fundamental mismatch between the heavy SUV body and the lighter Civic chassis platform. The vehicle is NOT available for inspection upon request because I was forced to trade it in for a competitor's vehicle due to structural concerns. *The safety risk was two-fold: structural unpredictability and driver

NHTSA complaint 11750653, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Vehicle steering is sticky on left turns.

NHTSA complaint 11745359. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Rear liftgate window spontaneously cracked no signs of damage to the rear of vehicle rear glass was mostly intact but had tempered glass fracturing throughout while car was parked. In terms of safety, glass breaking spontaneously can cause damage to eyes/ect. Police report filed, Dealership denies that it is an issue for the 2024 HRV model only 2023. No warnings, or symptoms just the rear window cracking.

NHTSA complaint 11744006. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Components of concern: collision mitigation braking system - while driving with no car in front of vehicle, car slammed on brakes - could have caused an accident. Yes, available for inspection. Also, lights went off and said to see dealer (have picture that I'm having issues attaching). Lights that went off were : collision mitigation braking system, road departure mitigation system, auto high beam, adaptive cruise control, some driver assist systems cannot operate (clear front windshield or poor viewing distraction) - all at the same time, even when it's no visible windshield issues. Yes, available for inspection. Want to take to Honda dealership but I'm being charged $80 for a diagnostic

NHTSA complaint 11743239, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda HR-V

Model year Complaints Recalls Deaths
2025 45 1 —
2023 686 3 —
2022 88 3 —
2021 63 4 —
2020 84 5 —
2019 235 7 —
2018 157 3 —
2017 123 0 —
2016 239 2 —

Other 2024 Honda models

Prologue 841 CR-V 392 Accord 143 Civic 124 Pilot 114 Odyssey 108 CR-V Hybrid 85 Accord Hybrid 76

Complaints on file, same model year.

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst