CSR

Honda · NHTSA safety record

2024 Honda CR-V Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 85 safety complaints about the 2024 Honda CR-V Hybrid with the US government. Of those, 3 describe a crash, 1 mentions a fire, 1 person was injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the steering, named in 23 complaints, 27% of the total. The typical failure was reported at 5,594 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to August 2026 · How this is counted

What is on file

85 complaints on file

85

Complaints

3

Describe a crash

1

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 23 · 27%
FUEL/PROPULSION SYSTEM 17 · 20%
ENGINE 14 · 16%
UNKNOWN OR OTHER 13 · 15%
FUEL SYSTEM, GASOLINE 10 · 12%
FORWARD COLLISION AVOIDANCE 8 · 9%
VISIBILITY/WIPER 8 · 9%
LANE DEPARTURE 6 · 7%
ELECTRICAL SYSTEM 5 · 6%
POWER TRAIN 5 · 6%
SERVICE BRAKES 5 · 6%
VEHICLE SPEED CONTROL 4 · 5%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 85.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 48.

52 39 26 13
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Honda CR-V HYBRID, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

26V366000 · June 4, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
The risk
A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
The remedy
Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.

Honda (American Honda Motor Co.) · up to 1,048,613 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

24V763000 · October 14, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.

Honda (American Honda Motor Co.) · up to 720,810 vehicles across all model years covered

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

1 injured

The contact owns a 2024 Honda CR-V Hybrid. The contact stated that the trunk was not designed with a safety barrier at the entry, causing a propane tank to roll out of the vehicle upon opening the trunk. The propane tank hit the ground, bounced and hit the contact's chin. The contact sustained temporary pain. The dealer was notified of the issue and informed the contact that it was a factory design flaw. The dealer advised the contact to purchase a trunk storage net to resolve the issue. The manufacturer was not contacted. The issue was not resolved.

NHTSA complaint 11742364. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

fire · towed · 25,000 miles

The contact owned a 2024 Honda CR-V. The contact stated that while driving on a state road at 35 MPH, the contact reported seeing and smelling smoke inside the cabin of their vehicle, the smoke began to increasingly become heavy, and from the rearview mirror, flames could be seen emitted from the rear end of the vehicle. No warning lights were illuminated. The contact immediately pulled over into a parking lot and exited the vehicle within minutes the vehicle was engulfed in flames. The origin of the fire was unknown. The fire was extinguished by the local fire department. A police report was filed. The vehicle was destroyed. No injuries were reported. The vehicle was towed to a local

NHTSA complaint 11649454, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

I leased a 2024 CR-V Sport Hybrid in April 2024. And in early October I backed out of a parking spot. When I applied the brakes there was no response and I back into a parked car. No damage was done to it but I had an estimate of $2000.00 to mine since it was on the hatch back door. I didn't report it because I thought it was my fault. But on Friday Nov. 29, 2024 as I was parallel parking I reversed into the spot and straighten out my vehicle. I put it into gear and started moving forward about six feet slowly. When I went to apply the brakes nothing happened again and I hit my wife’s car in front of me. The CR-V Owners Club has reported a similar incident.

NHTSA complaint 11628501. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

Description of incident: Saturday, [XXX] I was in traffic on I [XXX] near the [XXX] exit in Indiana. It was a stop/go, stop/go event as 6 lanes were going down to 1 lane. I was behind a Kroger semi-truck. I had my foot on the brake. I thought the people next to me had started to move, but then I noticed that I was getting closer to the truck (while my foot was on the brake). I pushed the brakes down further. I felt normal resistance. Nothing happened. I hit the cancel button of the adaptive cruise multiple times on my steering wheel thinking that perhaps my adaptive cruise started my movement. I kept rolling. Kept hitting the brakes wondering why I didn't stop. No beeps went off like they

NHTSA complaint 11633650, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
2024 Honda CR-V Hybrid with approximately 91,000 miles. Vehicle is less than two years old, has received all required maintenance and mileage is predominantly highway driving. I experienced intermittent chugging/rough engine operation, particularly when the gasoline engine engaged at light throttle. There was no check-engine light. The vehicle subsequently displayed: “POWER REDUCED - Shutter grille system problem. Power may be reduced. See your dealer.” I brought the vehicle to an authorized Honda dealer. According to the technician's written diagnostic notes, no diagnostic trouble codes were present. During inspection, however, the technician found the engine coolant level low. The spark

NHTSA complaint 11756658, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My 2024 Honda CRV Sport Touring Hybrid AWD has the very same engine and parts as the Canadian model. So far the Canadian version with the exact same equipment as well as the U.S. version has a poorly designed HEAD GASKET that have resulted in NUMEROUS engine failures with no warning. In CANADA the engines have been recalled for this safety concern and resulting catastrophic engine failure. My complaint is that since there are many drivers in the U.S. that have the EXACT same engine with the EXACT same problem deserve the SAME recall to correct this manufacturing defect that will result in an UNSAFE condition without repair.

NHTSA complaint 11751652. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

51,500 miles

The contact owns a 2024 Honda CR-V. The contact stated that while driving at 30-40 MPH, the brakes became inoperable. The brake light was illuminated. The local dealer was contacted, where it was diagnosed and determined the failure was due to the brake pedal sensor. The vehicle was not repaired. The manufacturer was called, but there was no response due to being closed. The failure mileage was approximately 51,500.

NHTSA complaint 11736479. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Incident 1 — April 23, 2026 | ~71,289 miles While merging onto the freeway, multiple warning lights illuminated simultaneously on the dashboard. Vehicle exhibited uncontrolled acceleration and became unsafe to operate. Incident was captured on video. Vehicle was driven to Salinas Honda [XXX] ). Dealer performed two open safety recalls: Campaign 24-049:6YP00 (Fuel Pump Safety Recall, 2023–25 Multi Model Hybrids) and Campaign 24-117:6JP00 (EPS Gearbox Greasing Safety Recall, 2023–25 CR-V). Work Order #XXX. Incident 2 — April 24, 2026 | 71,302 miles Warning lights returned the same day the vehicle was retrieved from the dealer — within hours of release. Vehicle was returned immediately to

NHTSA complaint 11734856, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While driving under normal conditions on a dry road (no snow or ice), the vehicle experienced a sudden loss of braking performance while in motion. The vehicle was traveling approximately 10–15 mph and approaching an intersection with a red traffic light. A warning message appeared stating: “Brake system problem. Brake performance may be reduced. See your dealer.” Immediately after this message, braking performance was significantly reduced. Multiple attempts to slow the vehicle using the brake pedal resulted in minimal deceleration. The stopping distance was much longer than expected for the speed and conditions. The vehicle only came to a stop after the brake pedal was pressed with full

NHTSA complaint 11715284, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V Hybrid

Model year Complaints Recalls Deaths
2025 28 4 —
2023 116 5 —
2022 76 4 —
2021 104 3 —
2020 82 5 —

Other 2024 Honda models

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst