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Honda · NHTSA safety record

2024 Honda Prologue

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

811

Complaints

10

Crashes

0

Fires

13

Injuries

0

Deaths

Owners of the 2024 Honda Prologue have filed 811 safety complaints with NHTSA between May 2024 and August 2026. The most complained-about system is the steering, named in 252 of them (31%). The typical failure was reported at 9,000 miles, the median across the 22 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

26V306000 · May 14, 2026

The defect
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
The risk
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The remedy
Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Honda (American Honda Motor Co.) · up to 59,887 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

26V112000 · February 26, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
The remedy
Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Honda (American Honda Motor Co.) · up to 65,135 vehicles across all model years covered

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

24V540000 · July 18, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
The risk
A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Honda (American Honda Motor Co.) · up to 39 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 811.

STEERING 252 31%
SUSPENSION 206 25%
ELECTRICAL SYSTEM 155 19%
UNKNOWN OR OTHER 150 18%
POWER TRAIN 148 18%
FORWARD COLLISION AVOIDANCE 123 15%
SERVICE BRAKES 50 6%
BACK OVER PREVENTION 49 6%
FUEL/PROPULSION SYSTEM 39 5%
WHEELS 35 4%
VEHICLE SPEED CONTROL 20 2%
ENGINE 18 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 560.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

4 injured

While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times — with no obstacle or vehicle ahead. The most serious incident occurred on [insert date], while traveling at approximately [insert speed] mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. The sudden stop caused whiplash injuries to my wife and two children, who were passengers in the vehicle. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. I have attempted to get the vehicle serviced, but the nearest dealership told me there is a

NHTSA complaint 11669381, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 1,000 miles

The contact owned a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed, the steering wheel seized. In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle speed increased independently. As a result, the vehicle crashed into another vehicle. The fire department and the police arrived on the scene. A police report was filed. There were no injuries reported at the scene of the crash, however, the driver of the other vehicle was later treated for unknown injuries. The vehicle was towed to a local tow yard. The contact stated that both vehicles were condemned totaled lost. The manufacturer was made aware of the

NHTSA complaint 11617949, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I purchased this vehicle on October 22, 2024, with the expectation that it met the highest safety standards, including a dependable airbag system designed to protect occupants during collisions. However, on December 23, 2024, I was involved in a major collision where the airbags failed to deploy despite the severity of the impact. The damage to the vehicle was so extensive that it has been declared a total loss by my insurance company.

NHTSA complaint 11635050. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed

Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving vehicle, landing the back of my head on the cement highway floor toward left end of bumper. This vehicle is not safe and should be taken off the roads. I have 2 toddlers and am traumatized. The vehicle stopped after some impact in the middle of the highway. From the moment of receiving this car there has been some sort of issue with it's breaks. Initially short

NHTSA complaint 11650591, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
My 2024 Honda Prologue (VIN [XXX]) produces a loud clicking/knocking noise from the front drive axles when turning, most noticeable during low-speed turns and when accelerating out of a turn. The noise began shortly after I acquired the vehicle at low mileage, consistent with the widely reported front CV joint/axle defect affecting 2024-2026 Prologues. This is a safety concern, not merely a noise. The defect involves internal drive-axle joint irregularities that can progressively worsen and impair propulsion, steering response, and drivability, with risk of eventual axle failure and loss of vehicle control while driving. Honda acknowledged this condition in a XXX dealer Tech Line but

NHTSA complaint 11757572, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The front-left CV joint/drive axle system malfunctioned. A loud repetitive clicking began during turns at approximately 1,050 miles. The vehicle and components are available for inspection.The condition creates safety concerns because the vehicle sometimes feels unstable while turning and the steering/drivability regularly feels abnormal. The tires have also developed uneven wear, raising concerns about reduced traction and handling.Separately, the vehicle has twice unexpectedly lurched forward from a complete stop. During both incidents, One-Pedal Driving and Auto Hold were active, the Auto Hold indicator was illuminated, and the brake pedal was not being pressed because Auto Hold was

NHTSA complaint 11757084, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The car makes clicking sound when I make a left or a right turn. The sound is getting louder and more obvious. I took it Honda dealership twice and was told it doesn’t interfere with the driving then they wouldn’t fix it. They will investigate it further. It has been a year and the dealer or the manufacturer hasn’t said anything else.

NHTSA complaint 11757207. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Experiencing the CV joint clicking issue. Can hear a clicking issue when turning left or right at slower speeds. I am aware that this is an ongoing issue with Honda Prologues and would like to force a recall to repair the issue. See [XXX] for details INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11756290. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

6,000 miles

The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse, the rear-view camera was glitching, and the red triangle on the rear-view camera screen indicated that there was an object behind the vehicle; however, there was no object behind the vehicle. The vehicle was taken to the dealer for the recall repair however, the part to do the recall repair was not available. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.

NHTSA complaint 11755861. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I own a 2024 Honda Prologue (VIN: [XXX]). Since approximately XXX, the vehicle has experienced recurring failures involving critical driver-assistance and safety systems. The problems include: • "Forward Collision System Unavailable" warnings • "Adaptive Cruise Control Temporarily Unavailable" warnings • Automatic braking while reversing when no obstacle is present • Repeated loss of confidence in the operation of safety-related driver assistance systems The vehicle has been presented to authorized Honda service facilities approximately four times for diagnosis and repair. The vehicle has spent approximately 20 to 22 days out of service. Despite multiple repair attempts, the problems

NHTSA complaint 11755909, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Prologue

Model year Complaints Recalls Deaths
2025 140 1 —

Other 2024 Honda models

CR-V 375 Accord 135 Civic 116 HR-V 107 Pilot 107 Odyssey 86 CR-V Hybrid 85 Accord Hybrid 76

Every Honda on this site — 187 vehicles, 362 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst