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Honda · NHTSA safety record

2024 Honda Prologue

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 841 safety complaints about the 2024 Honda Prologue with the US government. Of those, 12 describe a crash, 1 mentions a fire, 13 people were injured and no death is recorded. 3 recall campaigns are open against it, covering back-over prevention and the suspension.

The most complained-about system is the steering, named in 261 complaints, 31% of the total. The typical failure was reported at 10,000 miles, the median across the 23 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2024 to September 2026 · How this is counted

What is on file

841 complaints on file

841

Complaints

12

Describe a crash

1

Mention fire

13

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 261 · 31%
SUSPENSION 212 · 25%
ELECTRICAL SYSTEM 165 · 20%
UNKNOWN OR OTHER 156 · 19%
POWER TRAIN 154 · 18%
FORWARD COLLISION AVOIDANCE 131 · 16%
SERVICE BRAKES 54 · 6%
BACK OVER PREVENTION 52 · 6%
FUEL/PROPULSION SYSTEM 40 · 5%
WHEELS 38 · 5%
VEHICLE SPEED CONTROL 20 · 2%
ENGINE 18 · 2%
0 108 215

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 841.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 560.

588 441 294 147
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Honda Prologue. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

26V306000 · May 14, 2026

The defect
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
The risk
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The remedy
Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Honda (American Honda Motor Co.) · up to 59,887 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

26V112000 · February 26, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
The remedy
Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Honda (American Honda Motor Co.) · up to 65,135 vehicles across all model years covered

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

24V540000 · July 18, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
The risk
A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Honda (American Honda Motor Co.) · up to 39 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

4 injured

While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times — with no obstacle or vehicle ahead. The most serious incident occurred on [insert date], while traveling at approximately [insert speed] mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. The sudden stop caused whiplash injuries to my wife and two children, who were passengers in the vehicle. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. I have attempted to get the vehicle serviced, but the nearest dealership told me there is a

NHTSA complaint 11669381, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 1,000 miles

The contact owned a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed, the steering wheel seized. In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle speed increased independently. As a result, the vehicle crashed into another vehicle. The fire department and the police arrived on the scene. A police report was filed. There were no injuries reported at the scene of the crash, however, the driver of the other vehicle was later treated for unknown injuries. The vehicle was towed to a local tow yard. The contact stated that both vehicles were condemned totaled lost. The manufacturer was made aware of the

NHTSA complaint 11617949, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I purchased this vehicle on October 22, 2024, with the expectation that it met the highest safety standards, including a dependable airbag system designed to protect occupants during collisions. However, on December 23, 2024, I was involved in a major collision where the airbags failed to deploy despite the severity of the impact. The damage to the vehicle was so extensive that it has been declared a total loss by my insurance company.

NHTSA complaint 11635050. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed

Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving vehicle, landing the back of my head on the cement highway floor toward left end of bumper. This vehicle is not safe and should be taken off the roads. I have 2 toddlers and am traumatized. The vehicle stopped after some impact in the middle of the highway. From the moment of receiving this car there has been some sort of issue with it's breaks. Initially short

NHTSA complaint 11650591, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Turning the wheels both forward and backward while moving causes a pinging sound in the CV joint. I have started hearing this noise after 20,000 miles and the noise is getting louder. I am concerned either the axle will give out or the CV joint will break causing an accident.

NHTSA complaint 11767431. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Thumping noise from front axle had repaired and it just came back a month later. It happens when you are at a slow speed and turning the wheel all the way like when you are parking mostly.

NHTSA complaint 11766926. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My car has a recall for a defective rareview camera (showing all black). I took it to the dealer 2 months ago and they told me that i have to wait for a camera replacement and that they do not know when the part will be available. This is a major safety issue for me and I am not sure how to expedite the process. Or what are the alternatives as I need a car but do not feel safe driving it. Thanks!

NHTSA complaint 11765452. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION
The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed.

NHTSA complaint 11764669. Filed by an owner and not verified by NHTSA or by us.

STEERING
I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is

NHTSA complaint 11764761, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
My car started clicking when making left and right turns. I have to replace both CV joints. The symptoms appeared approximately 20k miles.

NHTSA complaint 11764810. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Prologue

Model year Complaints Recalls Deaths
2025 150 1 —

Other 2024 Honda models

CR-V 392 Accord 143 Civic 124 Pilot 114 HR-V 109 Odyssey 108 CR-V Hybrid 85 Accord Hybrid 76

Complaints on file, same model year.

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst