CSR

Honda · NHTSA safety record

2024 Honda Civic

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 124 safety complaints about the 2024 Honda Civic with the US government. Of those, 12 describe a crash, 1 mentions a fire, 11 people were injured and no death is recorded. 3 recall campaigns are open against it, covering the seats and the steering.

The most complained-about system is the steering, named in 61 complaints, 49% of the total. The typical failure was reported at 11,000 miles, the median across the 17 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2023 to September 2026 · How this is counted

What is on file

124 complaints on file

124

Complaints

12

Describe a crash

1

Mention fire

11

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 61 · 49%
UNKNOWN OR OTHER 30 · 24%
FORWARD COLLISION AVOIDANCE 17 · 14%
LANE DEPARTURE 11 · 9%
ELECTRICAL SYSTEM 7 · 6%
SERVICE BRAKES 7 · 6%
SUSPENSION 7 · 6%
POWER TRAIN 6 · 5%
ENGINE 3 · 2%
VEHICLE SPEED CONTROL 3 · 2%
VISIBILITY/WIPER 3 · 2%
AIR BAGS 2 · 2%
0 27 54

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 124.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 62.

68 51 34 17
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Honda Civic. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

SEATS:CRITICAL FASTENERS

24V859000 · November 14, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
The risk
An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
The remedy
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

Honda (American Honda Motor Co.) · up to 121 vehicles across all model years covered

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

STEERING:RACK AND PINION

23V704000 · October 19, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
The risk
A damaged tire can fail and increase the risk of a crash or injury.
The remedy
Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.

Honda (American Honda Motor Co.) · up to 264,567 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Momentary Increased Steering Effort

EA23003

Closed engineering analysis · opened November 29, 2023 · closed January 28, 2025 · led to recall 24V744

the steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

2 injured · crash · towed · 6,000 miles

The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was

NHTSA complaint 11623762, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

2 injured · crash · towed · 17,000 miles

The contact owned a 2024 Honda Civic. The contact stated that while the daughter was driving approximately 70 MPH on the interstate, the steering wheel had malfunctioned and the driver was unable to properly steer the vehicle. The contact stated that the vehicle erroneously drifted into the right lane and crashed into the driver's side of a second oncoming vehicle and causing the vehicle to experience a tail spin before crashing into a guard rail. During the crash, both the driver and front passenger sustained minor bruises, and the vehicle was destroyed. A police report was filed at the scene, and the vehicle was towed away. The cause of the failure was not determined. The contact

NHTSA complaint 11681782, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS

2 injured

When using the backseat armrest and cup holders, if you have a hot coffee, to go, from let’s say Starbucks, no matter the size, it will come out of the cup holder in certain turns, when the car is moving. It’s spilled multiple times on my kids and a friend, who had scalding on their hands. This is very unsafe and the cup holders need to be deeper, they are very shallow, to hold to go cups, even sodas from McDonald’s will come out of the cup holders when the car is turning at medium speeds around corners, 30 MPH or so.

NHTSA complaint 11699976. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · fire · towed · 17,000 miles

The contact owned a 2024 Honda Civic. The contact stated that while driving at approximately 30 MPH, an abnormal loud explosion sound was coming from the vehicle. The contact managed to pull over to the shoulder of the road, and upon inspection, the dashboard began to emit black smoke. The contact stated that as he and a nearby pedestrian had backed away from the vehicle from opening the vehicle door, it had caught on fire. The local fire department arrived on the scene to extinguish the fire and filed a report. In addition, the fire department stated that the fire may have occurred in the transmission. No police report was filed. The vehicle was towed to a tow lot where it remained. The

NHTSA complaint 11665744, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The w components are failing the whole power steering is bad. It sticks it makes noises it squeaks and it’s also gashing my tires and wearing them unevenly.

NHTSA complaint 11767143. Filed by an owner and not verified by NHTSA or by us.

STEERING
The steering on is off even after they fixed the steering recall. The driving feel wobbly and my tires are wearing uneven. Since honda ‘took care’ of the recall they keep saying its fine but the steering feels loose and there is a definite wheel wobble. This is frustrating cause ive been complaining about this since 29k and it now has 38k with no fix and now i might need tires. All because honda doesn't want to take responsibility for their bad steering rack ans components.

NHTSA complaint 11765168. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The car was stolen. See attached

NHTSA complaint 11763989. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2024 was forcibly entered via breaking glass. Someone inserted an electonic device into the car, then walked away. They used anoter device in their hand, made all the lights flash- engine started and they drove off. Both keys were not in the car, or close by. Doors were locked. See detailed report attached

NHTSA complaint 11762301. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Stolen car

NHTSA complaint 11761499. Filed by an owner and not verified by NHTSA or by us.

STEERING
I am filing this complaint regarding an unresolved steering issue involving my vehicle and the handling of NHTSA Recall 24V-744. My vehicle was subject to Recall 24V-744, which involved a steering-related safety issue. I brought the vehicle to the dealer for the recall repair. The dealer applied grease as part of the recall service and represented that the issue had been addressed. However, the steering problem did not go away. I subsequently returned to the dealer because I was still experiencing the same steering issue. Instead of treating the continuing problem as related to the recall repair, the dealer charged me a diagnostic fee and is refusing to cover the cost of the steering rack.

NHTSA complaint 11760637, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Civic

Model year Complaints Recalls Deaths
2025 74 2 —
2023 255 4 —
2022 883 4 —
2021 145 4 —
2020 225 5 —
2019 433 4 —
2018 742 6 1
2017 597 6 —
2016 1,081 5 —
2015 380 1 —
2014 291 2 —
2013 319 0 —
2012 455 3 —
2011 169 9 —
2010 397 8 47

Other 2024 Honda models

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst