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Honda · NHTSA safety record

2024 Honda Pilot

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 114 safety complaints about the 2024 Honda Pilot with the US government. Of those, 2 describe a crash, 1 mentions a fire, 2 people were injured and no death is recorded. 6 recall campaigns are open against it.

The most complained-about system is the seat belts, named in 24 complaints, 21% of the total. The typical failure was reported at 35,000 miles, the median across the 8 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2023 to September 2026 · How this is counted

What is on file

114 complaints on file

114

Complaints

2

Describe a crash

1

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 2 defect investigations are open and unresolved.

Which system owners named

Complaints naming each system
SEAT BELTS 24 · 21%
UNKNOWN OR OTHER 22 · 19%
STEERING 20 · 18%
FORWARD COLLISION AVOIDANCE 17 · 15%
POWER TRAIN 12 · 11%
SERVICE BRAKES 12 · 11%
ELECTRICAL SYSTEM 10 · 9%
ENGINE 10 · 9%
VISIBILITY/WIPER 7 · 6%
VEHICLE SPEED CONTROL 6 · 5%
FUEL/PROPULSION SYSTEM 5 · 4%
LANE DEPARTURE 5 · 4%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 114.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 40.

44 33 22 11
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Honda PILOT, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 14.3% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

6 on file

SEATS:CRITICAL FASTENERS

26V054000 · January 29, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
The risk
A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
The remedy
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.

Honda (American Honda Motor Co.) · up to 32 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

25V391000 · June 12, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
The risk
A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
The remedy
Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.

Honda (American Honda Motor Co.) · up to 259,033 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

25V031000 · January 23, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
The risk
An engine stall or loss of power can increase the risk of a crash or injury.
The remedy
Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

Honda (American Honda Motor Co.) · up to 294,612 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

24V900000 · November 27, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

Honda (American Honda Motor Co.) · up to 205,760 vehicles across all model years covered

SEATS:CRITICAL FASTENERS

24V859000 · November 14, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
The risk
An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
The remedy
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

Honda (American Honda Motor Co.) · up to 121 vehicles across all model years covered

STEERING:RACK AND PINION:RACK

23V735000 · November 2, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
The risk
A loss of steering control or steering lock-up can increase the risk of a crash.
The remedy
Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.

Honda (American Honda Motor Co.) · up to 519 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Inaccurate Rear Passenger Seat Belt Warning Status

PE25017

Still open preliminary evaluation · opened October 28, 2025

the seat belts

The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

No Restart After Auto Start/Stop Engages

EA25004

Still open engineering analysis · opened March 26, 2025

the engine and its cooling

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

1 injured

The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care to first get the buried skin out so that it could then be sewn back together. The edge was very pointed hard and sharp. There needs to be a protective

NHTSA complaint 11568256, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

Passenger got out of front passenger side door and the door bounced back and gashed his right calf, resulting in significant bleeding and requiring 9 stitches. The door can be inspected if needed, but this is a design issue, not an issue specific to my vehicle. I have looked at the other front door and another Honda of this model type and it has the same issue, a metal edge. This issue appears numerous times on Piloteers.org (Front Doors, Lower Edges). I contacted Honda and reported the incident with a request for a quick repair and medical costs for the injured passenger. I filed the report 10 days ago and followed up with Honda several times with a request to have the case expediated, but

NHTSA complaint 11687396, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it

NHTSA complaint 11699065, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.

NHTSA complaint 11751915. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
In April 2026 we had a windshield crack that appeared spontaneously and went horizontally over half of the windshield. It occurred while the vehicle was parked in a garage. There could have been a rock or other object that had previously hit the window, we are not sure. The windshield was replaced through an insurance claim. On 9/23/26 we got in the vehicle to notice a vertical crack running from the very top of the windshield to the bottom. This occurred while the car was parked overnight. We had driven the vehicle the previous day and the crack was not there. Two days prior we had cleaned the windshield and there were no dings or marks but we did notice a ding at the very bottom of the

NHTSA complaint 11766877, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The back windshield spontaneously exploded while parked

NHTSA complaint 11765396. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
AC Compressor internally failed at only 37k miles.

NHTSA complaint 11763528. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

59,000 miles

The contact owns a 2024 Honda Pilot. The contact stated that while operating the vehicle with the second-row passenger’s side seat occupied and the seat belt buckled, there was an audible chime indicating that the seat belt was not securely buckled. The cause of the failure was not yet determined. The local dealer and the manufacturer were contacted about the failure, but no assistance was offered. The contact was informed of NHTSA ACTION Number: PE25017 (SEAT BELTS). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 59,000.

NHTSA complaint 11763279. Filed by an owner and not verified by NHTSA or by us.

STEERING
After going over a railroad track, at 15mph, several warning sensors appeared. Including brakes, power steering and several more flashed quickly. Power steering failed and I could not turn my wheel. It told me to not drive and see a dealer. Luckily I was in traffic and it was moving slow. I was able to turn my car off and back on and all the senor systems cleared. I took my car to the dealer, which it is at now, and they cant find a problem outside of wheel sensor going off in history. I dont feel safe with this car.

NHTSA complaint 11763296. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stopped, the vehicles around us in the Highway had to abruptly stopped as well, causing a serious hazard, not only to myself and my family, but also the potential for a serious injury to other as well. This incident happened to us twice, and my passenger was able to record a video of the dashboard, as all

NHTSA complaint 11760170, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Pilot

Model year Complaints Recalls Deaths
2026 22 1 —
2025 202 4 —
2023 144 5 —
2022 160 5 —
2021 436 10 —
2020 489 11 —
2019 907 13 —
2018 440 7 —
2017 929 4 —
2016 1,709 8 —
2015 109 4 —
2014 116 3 —
2013 271 6 —
2012 171 9 —
2011 293 11 —
2010 111 10 —

Other 2024 Honda models

Prologue 841 CR-V 392 Accord 143 Civic 124 HR-V 109 Odyssey 108 CR-V Hybrid 85 Accord Hybrid 76

Complaints on file, same model year.

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst